Heartland Chevrolet

Great service. They got me in and out quickly and took care of my needs. They got me in and out quickly and took care of my needs. More

Service been good overall to this point. But, poor communication during my last service When you only way you get updates is by calling yourself to avoid not having a car all night.... that But, poor communication during my last service When you only way you get updates is by calling yourself to avoid not having a car all night.... that isn't good service. Car was kept much longer than originally told for a simple job I was told would take a few hours. Left me hanging and car sat there with no attention or work being done for quite some time. As a working father of 3, this really causes issues for me and my schedule. No communication makes it hard to plan. Took vehicle multiple trips for same issue as well. All that being said, Customer service manager ended up reaching out to discuss. He was very polite and understanding. Discussed the issues, assured communication would be addressed. As an outlier, it isn't something I will hold against them or prevent me from going back. I've used them a lot in the past, and despite one incident of poor service, Ill keep going back. More

The only thing I would like to see different, is to check the windshield washer fluid levels. I ran out a couple of days later. check the windshield washer fluid levels. I ran out a couple of days later. More

Had several problems with my silverado since buying it from van. After having it in and out of the shop and spending 10k in repairs, i finally took it to heartland who finally found the root cause and fix from van. After having it in and out of the shop and spending 10k in repairs, i finally took it to heartland who finally found the root cause and fixed it properly, not just bandaid the issue like van did several times. Thank you for being trust worthy and doing the right thing the frist time. Was very helpful, and kept me in the loop ever step of the way. So glad to finally have my truck back, and running properly. Will definitely be coming back with any future repairs (hopefully not for a while, lol), or even a trade when it becomes time for that thank you again. More

This dealer is excellent in all aspects of Purchasing a new vehicle and I highly recommend them new vehicle and I highly recommend them More

Heartland Chevy resolved my problem quickly and I was able to get my car back within a coupme of days able to get my car back within a coupme of days More

Great service department. I would recommend them to anyone. I thought the video of the service performed was especially helpful. I would recommend them to anyone. I thought the video of the service performed was especially helpful. More

John Hugh’s by far one of the best service guys we have ever used. Very knowledgeable and takes time to explain what is need and also what is not. Would highly recommend!! ever used. Very knowledgeable and takes time to explain what is need and also what is not. Would highly recommend!! More

Had a cylinder misfire code, again. When I had this code before the lifter rod was missing ( replaced engine ) Dealer charged for code reading and replaced all plug wires and (1) spar When I had this code before the lifter rod was missing ( replaced engine ) Dealer charged for code reading and replaced all plug wires and (1) spark plug. Charged me $850.00 and I had to bring truck home and finish the work. Truck only had 32000 miles on new engine. Come to find out dealer used all old parts ( injectors, plugs, wires) on replacement engine. More

Professional and knowledgeable, addressing my service needs. The appointment was received on time and completed within the projected time. needs. The appointment was received on time and completed within the projected time. More