Healey Brothers Ford
Beacon, NY
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Made an appointment 10 days in advance over the phone to get oil changed and trans. looked at. Got there and she said I'm all set for trans flush. I said No. it's for oil change and trans looked at. She sai get oil changed and trans. looked at. Got there and she said I'm all set for trans flush. I said No. it's for oil change and trans looked at. She said good to go. Dropped it off and they didn't even look and the truck. Stay away from this place!!!!!. More
I have never had a better experience with a car dealership! Healey Brothers has some truly exceptional employees. Lance Aiello, Joshua Santos, and Brian Muller all did a great job helping me buy my dealership! Healey Brothers has some truly exceptional employees. Lance Aiello, Joshua Santos, and Brian Muller all did a great job helping me buy my car. I also worked with Katie and Brad on the phone and they were great too. I reached out to Healey Brothers Ford via their website asking about a specific car. They called me right away and were extremely helpful getting me all the info I needed on the car. I was coming from out of state so we did a lot of our business over the phone or email. Everyone I spoke to was extremely kind and helpful. They got me a trade in value on my previous car, which was exactly at the value I was hoping for. They told me they were charging MSRP for the car I was looking at, which was fantastic news. They even accepted my XPlan discount through my employer. The Sales Manager Lance Aiello handled most of the communication and he went over and above for me. I drove down to NY and was able to complete the purchase quickly with Lance, Joshua, and Brians help and then was able drive home in my dream car! I can not say enough good things about this dealership and their staff. I would highly recommend them to anyone in the market for a new car. More
Don’t trust this dealership. They use bait and switch tactics to get sales leads and then try to talk you into a car you don’t want. In this case the dealership said it was holding a car for me for 72 ho tactics to get sales leads and then try to talk you into a car you don’t want. In this case the dealership said it was holding a car for me for 72 hours but when I asked to purchase it I was told that it was actually on hold for another customer. The car is STILL being shown as available on their website. The sales team are rude and lied to me during two calls. I’d never buy from this place. More
Engine went in SUV, they made it sound like something under my control but later found out well known defect, poor customer service and unfriendliness in mechanic shop under my control but later found out well known defect, poor customer service and unfriendliness in mechanic shop More
Went to Healey Ford in Beacon to find out what they would allow for a trade of my 2004 F-150 and I drove home in a 2021 F-150. Great bunch of guys in the office who made the process beyond painless, and act allow for a trade of my 2004 F-150 and I drove home in a 2021 F-150. Great bunch of guys in the office who made the process beyond painless, and actually got me a better loan rate than my pre-approval I walked in with. Alex DiBlasio was beyond helpful as was Lance and the other guys in office. Chris MacDonald was great in helping me understand the features of my new XLT! More
I am very happy with Healey Brothers Ford (formally freedom Ford). Their service and sales departments are much better then the other local Ford dealers in my area. freedom Ford). Their service and sales departments are much better then the other local Ford dealers in my area. More
The service was done a timely manner and well. The service was very good to deal with and the parts guy was very informative and helpful too. Also he did not recommend buying winter tires due to m The service was very good to deal with and the parts guy was very informative and helpful too. Also he did not recommend buying winter tires due to my situation which saved me a lot of money. More
2017 ford escape I went in knowing exactly what I wanted to purchase, he showed me a few options out on the lot but I ended up with what I wanted, Tom was not pushy an I went in knowing exactly what I wanted to purchase, he showed me a few options out on the lot but I ended up with what I wanted, Tom was not pushy and very nice. I was able to bring my new car home that day. I left knowing that I not only got a great deal but I will be a return customer. More