Healey Brothers Ford
Poughkeepsie, NY
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EXCELLENT We have dealt with Friendly Ford before, My experience with Both Barry Weiss and Joe Catalano have been excellent. All of the staff that I have dealt We have dealt with Friendly Ford before, My experience with Both Barry Weiss and Joe Catalano have been excellent. All of the staff that I have dealt with have been excellent. In the future I will deal with Freindly Ford for purchases and service. More
Mark was a pleasure to deal with My husband Jason and I saw a vehicle we were interested in on the website. We called to set up a test drive on Saturday morning. When we got to the de My husband Jason and I saw a vehicle we were interested in on the website. We called to set up a test drive on Saturday morning. When we got to the dealership, the car was already warmed up and waiting up front for us. After meeting Mark, we set out for our test drive. We loved the car right away. Before finalizing our decision, Mark happily printed out car history and had the car put up on the lift for our inspection. He was very straightforward and honest with us. We never felt uneasy or that we were being taken advantage of. We had been to another local dealer and we left not only because they didn't want to bring the cars out to be driven, but the salesperson was very insulting when we mentioned what we were looking for and our budget. With Mark, that was never an issue. Even when we went back later that evening because one key fob wasn't working, Mark offered to pay out of his pocket to fix it. A simple battery change, but very kind gesture. We bought the car the same day with no issues. The entire process was very easy. We love our new car! More
Out of state purchase I was making an out of state purchase with an out of state trade in. The process was extremely difficult which added a lot frustration to my family. T I was making an out of state purchase with an out of state trade in. The process was extremely difficult which added a lot frustration to my family. The sales rep was doing all she could to help. It is more of the process that was hurting everyone because it was presented clear as mud. If I lived in state, my experience probably would have been better, however that was not my case. So if you live out of state I would recommend waiting till you get back home. More
5 Stars for Keri Trexler This is the second vehicle that me and my family have bought from Friendly Ford in three months and again everyone that we've dealt with has been a gr This is the second vehicle that me and my family have bought from Friendly Ford in three months and again everyone that we've dealt with has been a great experience. Keri catered to all of our needs and wants right down to the floor matts. Even though there was a small issue due to weather when we picked up the vehicle they still compensated us for taking longer than expected. Keri was a true professional and very personable which made me very comfortable. I'd also like to thank Keith Rosier for always making us feel like we're part of the Ford family. More
Great Had a great experience at ford. So far I love my car! Hopefully no issues down the road. Overall experience great was my first time buying my own car. Had a great experience at ford. So far I love my car! Hopefully no issues down the road. Overall experience great was my first time buying my own car. More
Great people Keri was very knolegable and easy to work with . She made my experience buying a new truck as quick and effortless as possible. Great service .great p Keri was very knolegable and easy to work with . She made my experience buying a new truck as quick and effortless as possible. Great service .great price .great people! Barry wasn't to bad either !! More
Bobby was great; Good experience! I visited Friendly Ford to checkout a 2008 Honda Element EX that I researched on the dealership's website. The website was well put together, so compl I visited Friendly Ford to checkout a 2008 Honda Element EX that I researched on the dealership's website. The website was well put together, so compliments to Christie who updates the site. My salesman was Bobby, and he was very friendly and negotiated a fair price with me (better than market) on the vehicle. There was little to no pressure to influence my decision to purchase the vehicle, which was appreciated. I had an appointment to checkout a vehicle at another dealer, but, surprisingly, I canceled that one after the comfort level I felt at Friendly Ford! Steve Villosio worked on the final paperwork and was a pleasure to deal with, as well. A+ experience! More
Highly recommended This is the first time my fiancee and myself have experienced the purchase of a car at a dealership. From the moment we walked into Friendly Ford the This is the first time my fiancee and myself have experienced the purchase of a car at a dealership. From the moment we walked into Friendly Ford the people helped us with all our needs. I would definitely recommend this dealership to friends and family. More
Great Experience Mike did a great job selling me the car I wanted and at the price I wanted. He worked with me to get the payments into the range I wanted and was pati Mike did a great job selling me the car I wanted and at the price I wanted. He worked with me to get the payments into the range I wanted and was patient with me. Really great service. Would recommend going here to my friends. More
2010 Subaru Forester Purchase Revised 2/4/14 Purchased a used 2010 Subaru Forrester, they were kind enough to take it to a AAA shop to a pre buy inspection, that was very important to me since I Purchased a used 2010 Subaru Forrester, they were kind enough to take it to a AAA shop to a pre buy inspection, that was very important to me since I live 92 miles from the dealer. When given the keys to the Forrester the key fob's were missing, each key fob costs $149 + $30 to have them programed. So I'm paying and additional $358 more than what the purchase price was, the reason this an issue is there is no way to unlock the Forrester with out setting off the alarm and if you are not quick enough with the key it de-mobilize the car. More