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Healey Brothers Ford
Poughkeepsie, NY
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Very unprofessional bunch We applied for a car loan and were asked for a deposit. Loan was denied a few hours later but they charged my debit card anyway. The salesperson who w We applied for a car loan and were asked for a deposit. Loan was denied a few hours later but they charged my debit card anyway. The salesperson who was courteous in the beginning, kept ignoring our calls, the rest of the staff kept assuring my acct. was credited back, but until today after 10 days no one has given the proper attention to refund our money. On the other hand, Ruge's Subaru approved our application and never asked for a deposit. Tomorrow I'm going to the "friendly" dealer in person and hopefully get my money back. I guess maybe if we were approved and bought a car their treatment would've been different... Make your decision at your own risk, I just had to write a review to express my frustration and make people aware of the way they treated us. As for me, I would never put a foot on any "Friendly" Dealer again(same "friendly owner"). More
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Wonderful experience with Keri at Friendly Ford Keri helped me order my 2015 Ford Mustang Convertible. She was courteous, knowledgeable, and knew that I did my homework (x-plan, costs, options), so Keri helped me order my 2015 Ford Mustang Convertible. She was courteous, knowledgeable, and knew that I did my homework (x-plan, costs, options), so there was no haggling or hassle. She was very effiicient and gave me status of the car. It was a long 9 week process to get the car, but it finally arrived, and Keri and the finance director quickly handled the paperwork. It was worth the wait. Not a strike against Keri or the dealer, but to Ford IT, you need to get COTUS to work. I know it is in beta version, but for people who ordered their cars watched COTUS and its ups and downs in providing status. It is a great tool, but it still has some kinks. More
We LOVE Friendly Ford! Corey Hayes is AWESOME!!!!!!!!!!!!!!! A++++++++++ He made buying a new car very easy and I highly recommend Friendly Ford! :-) COREY HAYES IS THE MAN! Corey Hayes is AWESOME!!!!!!!!!!!!!!! A++++++++++ He made buying a new car very easy and I highly recommend Friendly Ford! :-) COREY HAYES IS THE MAN! FIVE STARS! More
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2015 Escape We rented an Escape back in February, stopped in just to find out what it would be to lease a new one. Keri Trexler understood what we wanted and pull We rented an Escape back in February, stopped in just to find out what it would be to lease a new one. Keri Trexler understood what we wanted and pulled together a deal that we just could not resist. Hey NEW CAR, GREAT DEALERSHIP, HOW COULD WE REFUSE. We ended up leasing a New Escape by the end of the day.... Thank you Keri... More
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Great overall Keri tracker was wonderful and patient helping me find the best car for my needs I highly recommend her and the whole friendly ford team if your loo Keri tracker was wonderful and patient helping me find the best car for my needs I highly recommend her and the whole friendly ford team if your looking for a good car purchasing experience More
f-150 corey was extremely honest and helpful with making the selection for a new f-150. He did a fantastic job representing friendly ford and making it a tr corey was extremely honest and helpful with making the selection for a new f-150. He did a fantastic job representing friendly ford and making it a trustworthy and welcoming environment. Highly recommended. More
Great place to buy a car Sales Manager Keith Rosier put me with salesman Joe Catalano. I have Nothing But Praise for both Keith and Joe. Joe turned out to be one of the nicest Sales Manager Keith Rosier put me with salesman Joe Catalano. I have Nothing But Praise for both Keith and Joe. Joe turned out to be one of the nicest and genuine people ive ever dealt with in any business. You wont go wrong dealing with him. You also will never go wrong Dealing with Keith Rosier. Go to Friendly Ford, you wont go wrong in my opinion, By the way there service dept is top notch as well. More
used car purchase The whole process was very good, efficient, straightforward. The salesman was very knowledgeable about features of the car. The purchase went smoo The whole process was very good, efficient, straightforward. The salesman was very knowledgeable about features of the car. The purchase went smoothly. I recommend Friendly Ford to people looking for their next car. More
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Excellent Quality salesperson friendly service Very helpful with setting up my vehicle Clean dealership good price Would purchase another truck Fromm them Quality salesperson friendly service Very helpful with setting up my vehicle Clean dealership good price Would purchase another truck Fromm them Twenty five words finally More
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Kerri made me & my family feel as if we were rich, thx! Very professional & family friendly...big ups!!! I will continue to purchase my vehicle from Ford as long as I get that attention for my hard earned m Very professional & family friendly...big ups!!! I will continue to purchase my vehicle from Ford as long as I get that attention for my hard earned money. More