Healey Brothers Ford
Poughkeepsie, NY
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It was a great experience with great salesman We went in looking for a new car but it was out of our budget so the same salesman helps me get into a certified used car that was exactly at the pric We went in looking for a new car but it was out of our budget so the same salesman helps me get into a certified used car that was exactly at the price point I needed. It's great having a salesperson that does both new and used where at other dealers they send you to someone else.. More
Great experience Friendly and knowledgeable employees made buying a certified preowned vehicle a great experience. I left Friendly Ford knowing that I'll definitely b Friendly and knowledgeable employees made buying a certified preowned vehicle a great experience. I left Friendly Ford knowing that I'll definitely be sending business their way. More
The Best Service Experience I have EVER Had! From beginning to end, this was the best service experience Ive ever had. From scheduling my visit, to the free loaner car. My repair was way more t From beginning to end, this was the best service experience Ive ever had. From scheduling my visit, to the free loaner car. My repair was way more than expected, Matt told me what I needed vs. what could wait, I didnt even have to ask and he worked with me on the price which was totally fair for a dealership! I left completely satisfied and my car with over 75k is feeling like its brand new and it didnt break the bank for all I got! This is not my first time at Friendly ford for Sales or Service and this team is top notch, they have a customer for life! Thank you Matt and the Team!!! More
Happy Camper Coming into Friendly Ford I immediately felt like I was in good hands. As a college student it is extremely difficult to purchase a car without feelin Coming into Friendly Ford I immediately felt like I was in good hands. As a college student it is extremely difficult to purchase a car without feeling extremely pressured by finances. Thankfully, I had the pleasure of doing business with Leroy Porter. Leroy took a tremendous amount of weight off my shoulders and made getting a car a smooth and exciting process. I highly recommend this dealership to anyone who is looking to get a quality car for a good price. More
Wonderful Experience buying a new truck Mark Nelson was my salesman. He took me through buying a vehicle at Friendly Ford. The trade in was the easiest part. They gave me the Kelly Bl Mark Nelson was my salesman. He took me through buying a vehicle at Friendly Ford. The trade in was the easiest part. They gave me the Kelly Blue Book value for my vehicle which I thought was extremely fair and was a no hassle process. Onto buying the new truck. I had requirements for the truck I wanted due to my towing needs and interior storage. We discussed different packages and options available on the different models of F150's. Mark answered my questions thoroughly allowing me to make informed decisions about my needs and wants. Mark was able to find the truck that filled all of my needs and covered all of my wants at a great price. I could not be any happier with the entire buying experience here and plan on recommending any of my friends shopping for vehicles to stop in to Friend Ford. More
Great car buying experience I bought a 2013 Ford Escape about a month ago and could not be happier with the service that I received at Friendly Ford. Because the car was used, t I bought a 2013 Ford Escape about a month ago and could not be happier with the service that I received at Friendly Ford. Because the car was used, there were a couple of issues that I was concerned about. Mark Nielson, the folks in the Parts and Service departments were very helpful in addressing and taking care of my concerns. I would definitely recommend buying a car from Friendly Ford. More
Tom Albanese i was very happy with my used Chevy Cruize vehicle purchase through Leroy Porter & his co workers friendly Ford. i want to make another purchase i was very happy with my used Chevy Cruize vehicle purchase through Leroy Porter & his co workers friendly Ford. i want to make another purchase More
Leroy porter I was dealing with Leroy porter and he was just amazing. He was fast and was very involved through the whole process and gave me the feeling that he I was dealing with Leroy porter and he was just amazing. He was fast and was very involved through the whole process and gave me the feeling that he wanted me in a car more than I did. More
They keep your money!!!!! I purchased a three year old used car in April from Friendly Ford with only 9k miles on it. Within a week I had it in for service due to a terrible s I purchased a three year old used car in April from Friendly Ford with only 9k miles on it. Within a week I had it in for service due to a terrible smell. There was a problem with the rear end. They gave me a "loaner" that was filthy! It was also barely big enough to fit a passenger in. A few months later I took my car to an express oil change place who told me not to drive the car because there was fluid splattered all over the underneath part of the car. Back into service and they fixed the issue - a seal that wasn't replaced properly the first time. Then, I totaled my car on August 31st. I went into the dealership a week later to inquire about a refund on the warranty I purchased. I was told that I would miss the billing cycle with the warranty company and that I would have to wait for the following month for the refund which would be paid directly to my bank by the 10th of the month. It is now the 25th of October and they haven't paid the bank the refund yet the warranty company refunded Friendly ford on the first of October!!! In the meantime, interest is accruing on my loan and they are holding onto MY MONEY! I would never ever do business with them again and intend to report them to the bbb. More
No customer service - bad experience We had terrible experience here. We bought a car, had issues, and couldn't get a call back for months. I'll never do business here again. Just about t We had terrible experience here. We bought a car, had issues, and couldn't get a call back for months. I'll never do business here again. Just about the worst place in my opinion. More