Healey Brothers Ford

All in One Day Freeman Marshall is the best salesman to go to for a car. Went in there for a specific Ford Fusion (which was there), and I was informed of every fea Freeman Marshall is the best salesman to go to for a car. Went in there for a specific Ford Fusion (which was there), and I was informed of every feature the car had inside and out. I got a very good price and APR for the car given my credit score and down payment, thanks to Jon. The process took a long time, but that was mainly the insurance companies giving me such a hassle until Leroy helped me with Liberty Mutual. Managements got me to sign papers, and I was off with my new car on the same day with Bobby setting me up with the bluetooth for the phone. Very appreciative of Friendly Ford that helped me from beginning to end, no matter how long it took, and the Ford Fusion I have is perfect for me. Thank you guys for a valuable experience and one I will never forget. Definitely recommended and will come back again! More

Great experience for the third time Over the past weekend my wife and I went to Friendly Ford to test drive a few used vehicles to determine which one would best suit our needs. I had p Over the past weekend my wife and I went to Friendly Ford to test drive a few used vehicles to determine which one would best suit our needs. I had purchased a F150 several years ago from them and because I loved my F150 , I wasn't planning on ever giving it up. Unfortunately life throws you curves and a sedan was going to be a better fit for our circumstances. We decided on a Ford Taurus. I want to thank Brian (salesman we dealt with on Sunday), Joe who I purchased my last two Ford from and Jon. They all as usual could not have been more helpful with no pressure. You guys rock! More

Expectations Exceed Being a first time buyer I was nervous walking in. Lou immediately made me comfortable and was straight forward. Although the car did most of the work Being a first time buyer I was nervous walking in. Lou immediately made me comfortable and was straight forward. Although the car did most of the work for him he made it an extremely pleasant experience. The whole Friendly team was great and I highly recommend giving them your business. More

My Purchase I cant say enough about Leroy Porter, the best salesperson i have met in a lonnnng time,,,, couldnt have been nicer and more concerned with my needs. I cant say enough about Leroy Porter, the best salesperson i have met in a lonnnng time,,,, couldnt have been nicer and more concerned with my needs. Actually the whole expierence was "AWESOME" starting with Leroy,, dealing with Mark and ending with Bobby.... AWESOME AWESOME Men!!!!! will definetly do business again, and will point anyone i know in your directions. Thanks again!!!!!! More

No call back I had purchase a ford from the dealer when it was a different owner. Received a mailing from them with an offer. Went in with calling. Got a sales pe I had purchase a ford from the dealer when it was a different owner. Received a mailing from them with an offer. Went in with calling. Got a sales person, found a car, said they would get back to me on the price. Needed to talk to sales manager. Then sales person called next day to say I needed to talk to the finance person, left a message. Over the next three days , left three messages for finance with NO call backs. Got the sales person on the phone, they said they were sorry and that they would for sure have finance call me back and the sales person would too. Two days go by no call, called the sales person again and left a message. No call back. They are the typical dealer, you can't go and look and think, it has to be done all in one day or they don't care. Glad business is so good for them. More

Very Unprofessional I went in a week ago (Wednesday) to look at a used truck that was parked outside the dealership. I was very interested and decided to take it for a te I went in a week ago (Wednesday) to look at a used truck that was parked outside the dealership. I was very interested and decided to take it for a test drive. It turns out that the truck was just traded in a few days before I saw it. I caught it at a great time. After driving the truck I was very happy and looking to moving forward with salesman, Corey Hayes. I was then told that the truck needed to go into the shop for a few repairs and I would be given a call as soon as the truck is out of the shop and ready to go. The next morning (Thursday) I received a call saying the truck was still in the shop and I was informed on the type of maintenance it needed, again telling me I'd be informed when the truck was released from the shop. A week went by and there was no call from Corey or anyone from the dealership. Today (the following Thursday) I was driving down Rt. 9 and noticed a truck that looked exactly like the one I test drove the week prior. I made a U turn to take a second look. It turned out to be the exact truck without dealer plates. I thought to myself. "Thats odd" the truck should still be in the shop. After calling Friendly Ford, I asked if the truck was still on the lot and they told me that it sold a week ago today. The day after I test drove and the same day I received a call telling me the truck is still in the shop under maintenance. I am appalled by the lack of professionalism by this dealership. Not only did I not receive a call when it was out of the shop, or a call to let me know that it was sold (out of common decency). I found out by seeing the truck in a parking lot..... If you're looking to purchase a Ford, go up the road to Rhinebeck. Any other Ford dealer would be better than this one. More

Always on point....never leave unsatisfied Have purchased 3 cars from Friendly and will continue to go back for years to come. They always work with my budget and vehicles are priced to sell. S Have purchased 3 cars from Friendly and will continue to go back for years to come. They always work with my budget and vehicles are priced to sell. Service is fast,easy to set up, never a hassle. More