Healey Brothers Ford
Poughkeepsie, NY
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Lease of new vehicle We have dealt with Freindly Ford for many years and have always been very satisfied with the service they provide from both the Sales and Service depa We have dealt with Freindly Ford for many years and have always been very satisfied with the service they provide from both the Sales and Service departments. Every Lease that we have done through Friendly has been a smooth transaction. We have leased several vehicles through Friendly over the years and have had everyone of our vehicles serviced by Friendly. More
FRIENDLY AND KNOWLEDGABLE Guys are great to deal with, want to fit you with what you're looking for and make a great effort to work the numbers Guys are great to deal with, want to fit you with what you're looking for and make a great effort to work the numbers More
Worst customer service once you make a purchase! I purchased a used car with 20k miles...fairly new. Spent 25k on the car, no cheap purchase. Two days after the purchase, the handle on the car came l I purchased a used car with 20k miles...fairly new. Spent 25k on the car, no cheap purchase. Two days after the purchase, the handle on the car came loose so I went to get it fixed and they gave me a hard time. The salesperson named Jose (who sold us the car) said these exact words to me, "what do you expect, you got a used car". I was floored by his response and asked to speak to the manager. The manager came and showed no sense of urgency when I was explaining what tramspired. I explained I was there all day waiting for them to address the issue. They refused to give a loaner while the part was order and the car fixed. I had a horrible experience. The next time I contacted them for a recall they informed me they did not have the part that was recalled and they would receive it in about a month. They did not bother to take my information or anything. They were just very dismissive. I am due to buy another car for my wife in May, however, I would never again give that dealer my business. Once you make a purchase, they treat you like crap. More
Friendly Ford Always great service. Clean and welcoming waiting area. Staff treats you with friendliness and care. Service is timely and professional. Would return Always great service. Clean and welcoming waiting area. Staff treats you with friendliness and care. Service is timely and professional. Would return with my vehicles anytime. More
Excellent customer Service!!!!! I had a wonderful buying experience here!!! Hope other people will buy here!! Please consider coming to Friendly Ford and as for Leroy!!! Great guy!!! I had a wonderful buying experience here!!! Hope other people will buy here!! Please consider coming to Friendly Ford and as for Leroy!!! Great guy!!! More
Purchased 2016 Expedition Very happy I stopped at Friendly Ford. Joe and Jon in sales very Professional and customer friendly. Did the final deal on an old school handshake! Th Very happy I stopped at Friendly Ford. Joe and Jon in sales very Professional and customer friendly. Did the final deal on an old school handshake! Thank you also To Brian for handling the credit and making the dreaded paperwork fast and easy. An added thank you to Dom C. Most importantly my wife is very Happy with her new car and The Honesty of The Detailer that was cleaning our trade in! Thank you, Joe Brenner More
Excellent Both Lou in sales and Brian in Finance went above and beyond to help us. Was a Great experience all around and i highly recommend Both Lou in sales and Brian in Finance went above and beyond to help us. Was a Great experience all around and i highly recommend More
Exceptional Everybody who I encountered was extremely helpful,courteous.especially Tom in service dept Only complaint is weekend girl reception desk.....dressed Everybody who I encountered was extremely helpful,courteous.especially Tom in service dept Only complaint is weekend girl reception desk.....dressed unprofessional....sloppy jeans....unfriendly...sullen.....no personality Doesn't look good when she is the first person you see walking in Other than that excellent More
Impressed First time going into any Ford Dealership. Met with Jose who approached me outside as I was looking at the F150's. Jose was very knowledgeable and a First time going into any Ford Dealership. Met with Jose who approached me outside as I was looking at the F150's. Jose was very knowledgeable and a pleasure to talk to. I was able to leave the dealership with a new vehicle that same day due to the great team work by Jose, Mark, Bobby, Jon and the service team that prepped the vehicle. I was impressed with the overall service provided. More
Excellent Friendly sales staff and finance department overall a great experience. Have lease cars from friendly fo the last 8 years would not go anyway else Friendly sales staff and finance department overall a great experience. Have lease cars from friendly fo the last 8 years would not go anyway else More