Headquarter Mazda - Service Center

Prompt, courteous and thorough. They were interested in my concerns and offered advice as to how to correct the problem and what to watch out for. They were interested in my concerns and offered advice as to how to correct the problem and what to watch out for. More

Easy service appointment, Service rep (Ramses) was exceptionally knowledgable and was able to get necessary repairs on time and no issues. exceptionally knowledgable and was able to get necessary repairs on time and no issues. More

wrote this yestereday but don't mind doing it again since another email popped up. They were the best experience I've ever had at a dealership. I brought it for an oil change and to check on what i felt was another email popped up. They were the best experience I've ever had at a dealership. I brought it for an oil change and to check on what i felt was just some oddness as I drove, sometimes vibration when braking, nothing major but wanted to be sure- My car is a Yaris-2020- sold by toyota at that time but actually a Mazda 2 -made by Mazda & Consumer Reports top economical reliable compact that year. They actually send a video of the mechanic working on your car while you're in the waiting area- a lovely area and a place so clean & well ventilated I could feel safe being their without a mask (I have health conditions that require caution). The Service advisor too was wonderfully helpful when I asked about any lumbar and back support driver seat products they might sell- they don't but she took the initiative to google great info and print it out for me. I would attach the video link but I am cautious about privacy but amazing place- Even the bathrooms were cleaner than at a hospital! The coffee machine had near 20 choices--( I chose the Cappucchino). and at checkout going over the bill when she said charge for tire rotation, I said "Oh I wish you asked me first because I get them rotated free at discount tire since I purchased tire there. I wasn't angry or asking for it to be taken off, but she immediately took that charge off the bill. They were ethical, kind, and it was a peaceful place to be. felt more like you were in a high scale hotel lobby than in a car dealership service waiting area. their charges aren't the cheapest in town but they are fair and worth every cent (& i'm an economizer). I'll literally look forward to my next oil change! More

Prompt informative and fair. They explained everything to me .. very clean and environment. Courteous staff. They explained everything to me .. very clean and environment. Courteous staff. More

Very courteous and professional and knowledgeable employers, great communication during the service process and great follow up after to ensure satisfaction employers, great communication during the service process and great follow up after to ensure satisfaction More

Ramses was very knowledgeable and gave good customer service. I would recommend this dealership because of this service. service. I would recommend this dealership because of this service. More

I always have a great experience at Mazda. . Great customer service every single time. Thanks Mazda Clermont! . Great customer service every single time. Thanks Mazda Clermont! More

Great job. Service was great the video was great customer service was awesome waiting time was amazing Service was great the video was great customer service was awesome waiting time was amazing More

Headquarter Mazda Service is reliable and honest. when you make an appointment Service Dept takes you on time and if you arrive early they take you then. I’ve dealt with many dealership service depts when you make an appointment Service Dept takes you on time and if you arrive early they take you then. I’ve dealt with many dealership service depts and none have even been close to the great service as Headquarter Mazda. More

Ramses is a great service advisor who kept me fully informed throughout the process . I was also able to meet the service manager during my appointment . Steven offers exceptional customer service informed throughout the process . I was also able to meet the service manager during my appointment . Steven offers exceptional customer service More