Headquarter Honda - Service Center

1st service with this dealership was a pleasant experience and the work was done in a timely fashion. Nicole Ellis was very nice, knowledgeable, and kept me inf with this dealership was a pleasant experience and the work was done in a timely fashion. Nicole Ellis was very nice, knowledgeable, and kept me informed. More

Recall Work was completed in 45 min. Nice waiting area. Professional staff Nothing more to say Hope you all have a great day and remember “God is crazy Work was completed in 45 min. Nice waiting area. Professional staff Nothing more to say Hope you all have a great day and remember “God is crazy about you!” More

Great Service Did all work requested. Very fair price. Performed inspection and washed car. Very happy customer. I would recommend and will continue to use dealer f Did all work requested. Very fair price. Performed inspection and washed car. Very happy customer. I would recommend and will continue to use dealer for my service More

Service Friendly, fast, efficient. Did all the work as I expected. I can't add anything more and feel that a dissertation is not needed or warranted. Friendly, fast, efficient. Did all the work as I expected. I can't add anything more and feel that a dissertation is not needed or warranted. More

Awesome job Went in for whining noise coming from engine area. In about roughly 3 hours I was out . The bearing on the alternator belt tensioner was bad. I have Went in for whining noise coming from engine area. In about roughly 3 hours I was out . The bearing on the alternator belt tensioner was bad. I have a 2015 Accord Sport. Daniel was my service rep, unbelievable guy. Kept me informed all the time what was going on with my car. Luckily for me they had the parts in stock. Also changed the belt and my extended warranty covered it all. Again Daniel was keeping me in touch with the job every fifteen minutes. More

Best Service Advisor Vannesa is the best Service Advisor, she always worries and takes care of the customer, I highly recommend her. This time the service was fast as well Vannesa is the best Service Advisor, she always worries and takes care of the customer, I highly recommend her. This time the service was fast as well. More

car needed mechanical attention - 2005 Civic: had some starting issues. went to 2 mechanics THEN to the dealer. Carlos seemed to know problem almost immediately. He also gave me op 2005 Civic: had some starting issues. went to 2 mechanics THEN to the dealer. Carlos seemed to know problem almost immediately. He also gave me options--since money was an issue. I've had the vehicle for about 10 years. It runs better now than when I purchased it. Since I needed to leave the vehicle overnight, Matt drove me to a car rental place. He was so courteous and helpful. If you have a Honda, go where they KNOW Hondas. I learned a good lesson. Carlos and Matt were helpful and this is the place I will rely on. More

Great service Daniel gave great customer service. I was treated well and enjoyed the coffee as I waited. The coffee and creamers were good quality👍🏼. I was please Daniel gave great customer service. I was treated well and enjoyed the coffee as I waited. The coffee and creamers were good quality👍🏼. I was pleased with my experience, though the prices are a bit high for me. More

Excellent service Rita went out of her way to take care of my concerns. I will be using this dealership, Headquarter Honda, for future service. I will also recommend it Rita went out of her way to take care of my concerns. I will be using this dealership, Headquarter Honda, for future service. I will also recommend it to my friends. More

blaming on the customer dont allow the customer to speak Horrible service! I have had 4 Hondas never had an issue until I experienced Headquater Honda. I purchased a brand new civic SI a week ago. I wa Horrible service! I have had 4 Hondas never had an issue until I experienced Headquater Honda. I purchased a brand new civic SI a week ago. I was on the Highway and my tire gauge came on pulled over immediately to find the tire was completely flat. With the new models they come with s spare or donut tire. Instead it came with a tire repair kit machine thing. When pulling out The liquid was empty. I called Honda roadside assistance they tolled my vehicle to headquater Honda. Right away the put the blame on me. immediately they said looks like you been off roading. I replied really a brand new sports car? absolutely not. There service people didn't even know about the tire repair kit replaced the spare tire. oh but there's much more... So now they come in and said I will owe 189.00 plus tax on the tire and made go out there to see a little hole in my tire and showed there was powder on it. I said ok but why didn't your tire repair kit did not work if you claim there is residue on this? They rudely said that something needs to wedged in there. I researched the repair liquid its designed to fill in small holes. another lie from them... oh one more thing they would not give me a loaner so I was stuck finding a ride to the other side of town and I had two small children with me.... I would strongly recommend another dealer. More