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Headquarter Honda - Service Center

Clermont, FL

4.2
166 Reviews

166 Reviews of Headquarter Honda - Service Center

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June 05, 2018

fast and honest facilities was clean and make me feel comfortable, and staffs was great, fast services and they let me know what my vehicle issue also they do 13 chec More

by s15771577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Headquarter Honda responded

Thank you for tagging Nicole Ellis & sharing a detailed account of your visit with our award-winning service department. Good to know that your vehicle is ready to take on summer trouble-free. We look forward to your next visit!!

June 05, 2018

Great Service Rita is a great service representative. I had a flat tire and Rita made sure I got right in near close of business. Thank you Rita. Carlos and More

by CHUCK16059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Beni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Headquarter Honda responded

Chuck, So sorry to hear about your troubles with the CR-V... but SO pleased to know that both Rita & Carlos jumped into action to save your in your time of need. We appreciate the kind words shared above. Looks like your vehicle is summer-ready now for sure!!

May 19, 2018

Oil Change Daniel provided excellent service. He was friendly curteous and prompt . Oil change was quick. Daniel even helped me with paint in parts. His service More

by Pearl1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Headquarter Honda responded

Pearl, Thank you for mentioning Daniel while reviewing your most recent Service Department visit here at HQ Honda. We appreciate the kind words shared with us & the rest of the Internet! :)

May 10, 2018

Excelent Service! Your service and employees are great! I am always satisfy with your services. I have never seen or been to a dealer that is so efficient with all you More

by sanysam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer De La Hoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vega, Stephanie Vargas, Vanessa Aybar, Robert Marquez
May 10, 2018 -

Headquarter Honda responded

We would like to thank you for your recommendations and for this amazing review of literally everyone you may have come in contact with during the recent visit. Our team of professionals is dedicated to providing you and everyone else who stops in with only the best there is to offer. It’s so nice to hear that TEN people helped to make your experience such a positive one. Thank you for choosing to service your vehicle with us. We will be there for you once again when the need arises. :) Respectfully, Headquarter Honda Team

May 09, 2018

Happy customer Awesome and prompt service. The dealership is pretty clean and decent. The waiting area is comfortable and the service personnels are very professiona More

by honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd McClellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Headquarter Honda responded

On behalf us all of us in the Service Dept, I would like to thank you for sharing this brief but meaningful review about our business! We are very pleased that you enjoyed your experience with Todd. We will be sharing this positive feedback him & the department. Please come visit us again; but not TOO soon! Respectfully, Headquarter Automotive Team

May 09, 2018

Respect and honesty We love this dearship. We bought the crv there and always take care of us. We stopped into the service depot yesterday because we had had a flat tir More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Headquarter Honda responded

Sue, On behalf us all of us at Headquarter Honda, I would like to thank you for sharing this great review about our dealership; and Carlos specifically! We thank you for purchasing from us AND servicing the CR-V here as well. We will be sharing your feedback amongst our team. Glad to hear the most recent service visit was a success! Respectfully, HQ Honda Team

May 08, 2018

Always good! I have been coming to Headquarter Honda since they opened and have always had excellent service and experiences! they took care of my 2002 Accord and More

by ro817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jahangir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Headquarter Honda responded

Thank you so much for sharing your exceptional experience story with HQ Honda and Mike J./Nikkol. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you; since DAY ONE!! We want every experience to be “five stars”! The team will be thrilled to hear your feedback & we look forward to the next visit! Respectfully, HQ Honda Sales/Service Team

May 04, 2018

Nice dealership! My car was serviced within 1 hour and I was kept informed of mechanics findings. Nice comfy waiting area. Great to get a complimentary car wash too! More

by Jules 52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Vargas
May 04, 2018 -

Headquarter Honda responded

Hi there, Jules, & good afternoon. Just wanted to pop in real quick & say thank you for leaving a nice review about HQ Honda & Stephanie. We think she's a great asset to the company & works very well with her customers. We look forward to your next visit; however soon or far way that may be.

May 03, 2018

My Service Experience Carlos did an amazing job taking care of my car, tremendous service and I will definitely come back and recommend your services. Thank you very muc More

by Jose1028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Headquarter Honda responded

Jose, We would like to thank you for your recommendation and for this review. Our team of professionals is dedicated to providing you and everyone else who visits our business with only the best there is to offer. It’s so nice to hear that Carlos and our Service Department helped to make your experience such a positive one. We look forward to the next time you need us! :) Respectfully, HQ Honda

April 25, 2018

Awesome Dealership I always get awesome service when I visit Headquarters Honda. They have an awesome team!! From John in sales to Todd in service and Joe the mechanic!! More

by DionneH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd McClellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Headquarter Honda responded

Dionne, thank you so much for reviewing us & how we did with your most recent visit. We appreciate you specifically pointing out a former Employee of the Year (John); as well as a world-class customer service master in Todd over in service. Thank you for the 5 stars!!!

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