Headquarter Honda - Service Center

Efficient and comfortable in customer area. Making an appointment was very easy plus the problem was resolved early in the day. Thank you for always being a great Customer Service company. 😎 Making an appointment was very easy plus the problem was resolved early in the day. Thank you for always being a great Customer Service company. 😎 More

Routine Oil Change. The people are always friendly and helpful. The comfort in the waiting area is excellent. I liked having a newspaper to read. I suggest you post in The people are always friendly and helpful. The comfort in the waiting area is excellent. I liked having a newspaper to read. I suggest you post instructions on how to operate the coffee machine. Not everybody owns a Keurig - the coffee was hidden in the cabinet. Again, a friendly person helped me. More

Patient and compassionate with the elderly I took my older parents to the dealership to get their car serviced. The gentleman that helped them was patient and respectful even if he had to repea I took my older parents to the dealership to get their car serviced. The gentleman that helped them was patient and respectful even if he had to repeat himself. He went out of his way to explain about the services done and even assisted them to the car. More

Excellent service Todd took good care of us and we were out the door quick and that’s what I like the most. It’s nice when an appointment actually works. Todd took good care of us and we were out the door quick and that’s what I like the most. It’s nice when an appointment actually works. More

Quick, efficient and comfy I've been going to headquarter Honda for the past 6 years. Not only are they efficient and I trust the work being done- the lounge is always comfortab I've been going to headquarter Honda for the past 6 years. Not only are they efficient and I trust the work being done- the lounge is always comfortable and well equipped while we wait. They could have replaced & charged me for a bulb that I thought was burned out but it was just loose. Its customer service like that that keeps me coming back. More

Todd took excellent care of my needs. The last thing I want from a mechanic or service department is to feel like I’m being sold to. I’m not getting my vehicle repaired because I want to, The last thing I want from a mechanic or service department is to feel like I’m being sold to. I’m not getting my vehicle repaired because I want to, I’m getting something done because I have to. Todd did everything he could to give me the best value for the service that I needed and didn’t try to push me to get anything I didn’t need. More

Exceptable Stephanie was very professional. Headquarter Honda always provide quality service. Their staff are professional and the facility waiting area is always clean and inviting. I would r Headquarter Honda always provide quality service. Their staff are professional and the facility waiting area is always clean and inviting. I would recommend them to my friends and family. More

Great Very professional and friendly. No pressure to get any service that I did not want. Informed what I needed but no problem with delaying needed service Very professional and friendly. No pressure to get any service that I did not want. Informed what I needed but no problem with delaying needed service. More

gear shift button I had called Friday for an appt. for Saturday. When I arrived they told me they couldn't find my spot. But I was taken care of was taken care of in a I had called Friday for an appt. for Saturday. When I arrived they told me they couldn't find my spot. But I was taken care of was taken care of in a timely fashion. I also got my oil changed and a car wash. Thank You More

Fantastic Customer Service Mr. TODD MCCLELLAN diagnosed the problem with my CRV quickly, as he had dealt with the same problem once in the past and remembered it. I had been to Mr. TODD MCCLELLAN diagnosed the problem with my CRV quickly, as he had dealt with the same problem once in the past and remembered it. I had been to Ocala Honda (where it was prurchased new) three times and to Leesburg Honda twice and neither one could find the transmission problem. I am so glad I simply stopped at Headquarter Honda and the issue was diagnosed right then, and it was repaired and available for pick up the next day. I was blown away with how efficient and friendly your staff was. I have owned many Honda products, including motorcycles, and am so pleased my issue was resolved. Todd even arranged a rental car for me so I could get back to The Villages where I live. Fellow golfers here are going to hear about this fine treatment too. THANK YOU TODD !! Sincerely, Gary Justus More