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Headquarter Honda - Service Center

Clermont, FL

4.2
166 Reviews

166 Reviews of Headquarter Honda - Service Center

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July 21, 2016

Oil Change Everything was great. The customer service was friendly, professional, and knowledgeable. The service was fine. I will be moving to this area of town More

by cutiepie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Vega
July 20, 2016

Air bag warranty replacement and free car wash! I was very pleased with the service and enjoyed a nice customer waiting area with great coffee! Personnel courteous and professional. appreciated the More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Cockcroft
July 19, 2016

quick and friendly service No one wants to have car problems, especially on vacation! Needed a new starter and Carlos was exceptionally helpful. My car was ready the next day! t More

by l.artze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2016

Oil change The service was fast and the people were friendly. It was a good experience. I look forward to seeing the new waiting area next time I come in. More

by Bethterr88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Cockcroft
July 14, 2016

Customer service was great Great knowledge, options avail. Able to understand and meet my needs. This was my customer service rep that helped from beginning to end. Was friendly More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot her name
July 13, 2016

Truly enjoy the express service I truly enjoy the express service for quick oil changes. I have always had my car serviced by the dealer, mostly Holler and Classic Honda. I was alway More

by James C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Beni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Headquarter Honda responded

James, thank you so much for recognizing Rita and our Service Team. Our Associates want every guest to have “an exceptional guest experience.” Rita has been a true student of Headquarter’s number one value. Thank you for your review and we will share with Rita. We are sure that this will make her blue eye sprinkle even more. The Headquarter Family

June 29, 2016

amazing !! todd was such a great help and friendly everyone was really nice everything came out great and i left really happy great job guys !! More

by handacr-v2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd McClellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Headquarter Honda responded

Thank you so much for praising our business as well as our associates; especially Todd. We will be sure to share this review with him.

June 27, 2016

Outstanding When I called the dealer ship, I was greeted with friendly people from the first phone call till the end of the service. That is why my rating of Hea More

by BarbaraJean1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Cockcroft
June 17, 2016

Routine Service. I followed Service Writer Carlos Sanchez from his former position at a Honda dealer in south Orlando to Clermont, even though it is miles further. Mr More

by Les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2016

Great Service Experience! Great service experience! Carlos was very helpful and professional. The computer upgrade fixed my slight performance problem on my 2016 Civic. Nice wa More

by Civic-Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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