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Hazleton Honda
Hazleton, PA
116 Reviews
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Showing 116 reviews
February 15, 2022
Was promised vehicle first week of January, every week they would tell me same story it will be In this week ..waited6 weeks to get vehicle. This place is so disfunctional! No one is same page there, and they would tell me same story it will be In this week ..waited6 weeks to get vehicle. This place is so disfunctional! No one is same page there, and they blame each other for mistakes! I always do business with a different Honda dealer and have never had a issue with them. I only decided to give hazleton Honda a chance because at the time they were not marking vehicle MSRP up ..from day one this place failed, when I went to pickup my vehicle after 6 weeks of waiting and I had locked in my lease price back in January and gave a deposit as I was told the next day they would be marking up all their vehicles MSRP so they said to lock in my price I had to come up that day and sign paperwork. The day i go up to pickup my vehicle they raised the price of my lease payment. I told them no I had put down a deposit and my price was locked in. They handed me a line that state sales tax went up so I had to pay higher price. . Do not do business with this place. And especially if your a woman they take advantage of you! So buyer beware. This place is dishonest and tell lies just to make a sale. I will going back to the Honda dealer I have always done business with in Wilkes-Barre. They treat their customers with respect and don't take advantage of women. To top it all off, I am already having issues with my vehicle and had it in shop with 100 miles on it. All the staff is rude and will stand in a huddle talking about you and laughing. Most awful experience of my life. I will be taking my business back to Wilkes-Barre. If they weren't raising their MSRP price so high above sticker I would of took my business their. Lesson learned, hazleton Honda has soured me. I will be telling everyone I know to stay away from this place and go to Wilkes-Barre where they know how to treat their customers. I feel so mistreated by hazleton Honda! More
by Mte#21
Employees Worked With
JB,
February 12, 2022
Gary and Kathleen were very helpful buying my second HR-V from them. Kathleen keep me updated in a timely Manner on when my car would arrive which was important because of my business schedule from them. Kathleen keep me updated in a timely Manner on when my car would arrive which was important because of my business schedule More
by Johnyencho59
Employees Worked With
Kathleen and Gary
October 25, 2021
Very happy with my purchase thanks to Kat from sales, Richie (services) and Gary .. I highly recommend this people they will take care of you with any purchase.. Richie (services) and Gary .. I highly recommend this people they will take care of you with any purchase.. More
by Katherine
Employees Worked With
Kat from sales , Richie service, Gary finance
September 18, 2021
Kathleen Warner was our sales rep. She did everything humanly possible for us to get our 2021 Honda Touring Crv. Will definitely see her in 3yrs. Thanks a bunch for being our rep. Kathy Shutt humanly possible for us to get our 2021 Honda Touring Crv. Will definitely see her in 3yrs. Thanks a bunch for being our rep. Kathy Shutt More
by Rosalee
Employees Worked With
Phil Petris
August 12, 2021
Had an appointment May 18th 10 am for an inspection, drove 12 miles, got their at 9:45, waited 45 min. in a line before I was finally seen JUST TO BE TOLD THEY HAD NO INSPECTION STICKERS ! You would thi drove 12 miles, got their at 9:45, waited 45 min. in a line before I was finally seen JUST TO BE TOLD THEY HAD NO INSPECTION STICKERS ! You would think that this dealer would have had the foresight to call and tell me they were out of stickers. Today (Aug. 12th) took the car in for an oil change and was told this was my last “free” oil change, I bought this car new in April 2017 and was promised free oil changes as long as I owned the car. Good luck to this new owner your going to need it, smiles and coffee don’t get it anymore 😩 More
by sbart1945
Employees Worked With
Arias
August 03, 2021
Absolutely worse! I drove almost 2 hours to this dealer after speaking with, emailing and texting the internet sales person about the availability of the vehicle I was interested in..only to get there and after speaking with, emailing and texting the internet sales person about the availability of the vehicle I was interested in..only to get there and it's not available. Then to be told that the internet person doesn't really work there or have nay idea of available vehicles. Brendon then walked us around reading his phone to us about the cars (I could do that myself), told us how he needs to feed his child he just had, left us standing there without even excusing himself to go help a previous customer and then told us finance was closed he'd have to call us tomorrow. More
by Done
Employees Worked With
Brendon
February 08, 2021
Bate and switch, car was "Headed to Auction" Wanted to sell me something else. The person on this was not the person who called. I would have purchased that day, but auction was more important. sell me something else. The person on this was not the person who called. I would have purchased that day, but auction was more important. More
by jatherton0
Employees Worked With
Phil Petris
January 20, 2021
Worst place to buy a car. Rip off. Bad service. Do not finance through Hazleton Honda ask to view all rates given. They run credit multiple times and give the worst rate. They slip in added coverages that finance through Hazleton Honda ask to view all rates given. They run credit multiple times and give the worst rate. They slip in added coverages that are not needed. Do your homework. My sister did not and they took advantage of a first time buyer. More
by Horrible Honda
Employees Worked With
Drew, Phil Petris
