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Hayward Honda
Hayward, CA
173 Reviews
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Showing 173 reviews
September 04, 2019
Oil change & new battery Ronald Smith provided excellent service. He was clear about the service and charges. He patiently explained what would be done to my car. I’d def come Ronald Smith provided excellent service. He was clear about the service and charges. He patiently explained what would be done to my car. I’d def come back again More
by lilniu
Employees Worked With
Ronald Smith
September 04, 2019
Awesome place to take care of my Honda The service was awesome! Robert Miller was my adviser for this service and he was EXCELLENT! He was very patient and kind and took his time to explain The service was awesome! Robert Miller was my adviser for this service and he was EXCELLENT! He was very patient and kind and took his time to explain the technical stuff for me to fully understand the vehicle mechanics. The service was done super fast and the price was very reasonable. I would definitely recommend this place for service of your vehicle! More
by Casey
Employees Worked With
Robert Miller
August 18, 2019
Kind and friendly The service was done in a timely professional manner. I did not need to wait long in the service, my car was brought in at the appointment time. The service was done in a timely professional manner. I did not need to wait long in the service, my car was brought in at the appointment time. More
by cat
Employees Worked With
Alicia Bradshaw
August 15, 2019
Customer in a panic.. It took longer than expected to get there but Robert Miller helped me and checked right away to make sure someone was available to service my car so l It took longer than expected to get there but Robert Miller helped me and checked right away to make sure someone was available to service my car so late in the day. I’m so grateful that he didn’t just turn me away because I really needed my car fixed ASAP. I too work in customer service so it was nice to be treated so well at Honda Hayward. Thanks Rob, because of your team’s great service I will certainly come back again. More
by STRANDED
Employees Worked With
Robert Miller
July 30, 2019
phone He was on the phone through out I think it’s better when you deal with one customer at a time ..answer the phone when you don’t have a customer in fro He was on the phone through out I think it’s better when you deal with one customer at a time ..answer the phone when you don’t have a customer in front of you More
by Jambo2003
Employees Worked With
Well Honda keep changing people Ron was nice
July 19, 2019
Low pressure tire sensor I was travelling and my tire pressure notification came on. The dealer got me right in and checked my tires and reset the notification sensor. They I was travelling and my tire pressure notification came on. The dealer got me right in and checked my tires and reset the notification sensor. They were very pleasant and did not charge me anything. I don't remember the name of the ones who helped me out. More
by kay1943
Employees Worked With
I do not remember their names
July 02, 2019
Purchasing used Honda civic This dealer is very helpful,nice and friendly. Specially the finance director Phi Le he help us to lower our monthly payment within our budget and the This dealer is very helpful,nice and friendly. Specially the finance director Phi Le he help us to lower our monthly payment within our budget and the percentage rate was low. And sales person Cynthia and her Sales Manger. They have honest and respectful. I definitely recommend this dealer Honda Hayward. If you guys want to purchase used or new just go to this place. More
by nonoy
Employees Worked With
Phi Le and Cynthia and Sales Manager
February 20, 2019
10k mile service Honda Odyssey Easy to schedule online, reasonable check-in time, 2 hour wait time for service. Everyone friendly and helpful. Clean waiting room and bathroom.. They Easy to schedule online, reasonable check-in time, 2 hour wait time for service. Everyone friendly and helpful. Clean waiting room and bathroom.. They have Peets coffee and healthy snacks available. Television and magazines. Looking forward to their new Service Location when completed in 2020. More
by Odyssey
Employees Worked With
William Humphrey
February 16, 2019
Airbag recall I recently went to Hayward Honda service center for a airbag recall and as soon as I got there the guy who did the inspection prior the service told m I recently went to Hayward Honda service center for a airbag recall and as soon as I got there the guy who did the inspection prior the service told me that the airbag light was not gonna be removed because it was something else wrong with the airbag,assuming without taking in consideration that the problem with my car was specifically related with the passenger airbag and needed to be replaced per Honda dealer suggestion. This guy was trying to charge me 159.00 for diagnostic because he was way too smart and assumed that was another issue related with that airbag light. I won't go there again and hope next time they try to charge you or sell you something else you might not need for yoir car,make sure you ask somebody else or wait until you find out that it really needs to be fixed or replaced. More
by Rodtony
Employees Worked With
Do not recall
February 05, 2019
Best Car Service Company w/Best Staffs in Hayward CA Robert Miller was the employee that served me w/my recent appmnt. He was very helpful and friendly! His awesome customer service satisfied my car situ Robert Miller was the employee that served me w/my recent appmnt. He was very helpful and friendly! His awesome customer service satisfied my car situation. Ron, the other employee(used to be our main helper) also helped out in the end! Thank you both so much! It's enjoyable to see team work at this Honda cuz staffs make it even more better. More
by MOALA Family
Employees Worked With
Robert Miller
