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Hayward Honda
Hayward, CA
173 Reviews
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Showing 173 reviews
October 23, 2019
Minder B123 got serviced and fixed This is the 3rd time my car got serviced. Very quick and excellent service. Robert A. Miller, my service advisor, did a great job. Thanks! This is the 3rd time my car got serviced. Very quick and excellent service. Robert A. Miller, my service advisor, did a great job. Thanks! More
by mCCJr
Employees Worked With
Robert A. Miller
October 21, 2019
Amazing customer service and attitude! I loved buying my first car from Hayward Honda! The employees are so kind and patient and gave us an amazing deal. I would go to other Honda location I loved buying my first car from Hayward Honda! The employees are so kind and patient and gave us an amazing deal. I would go to other Honda locations and ask for their final price than come her last because they will match that price! My husband just immigrated here and barely speaks English but they were so nice and did their best to help him. We were so nervous but they made us feel so comfortable and calm! I was shocked by the customer service, they didn't let us leave until we were happy and satisfied. More
by Zara K,
Employees Worked With
Phi Le (finance), Brian Kim (manager) , Ceaser (sales)
October 18, 2019
Routine Maintenance Brought my vehicle for a routine oil change, was provided with a shuttle home and was picked up when my vehicle was done. I appreciate the efficiency Brought my vehicle for a routine oil change, was provided with a shuttle home and was picked up when my vehicle was done. I appreciate the efficiency of the whole endeavor and I was happy that I left with just that oil change and not a slew of other things that i could have been upsold with. More
by pauliachi
Employees Worked With
Ron
October 14, 2019
Ella Villafurte is all hands on our visit Ella Villafuerte was all on hands during our visit and ultimately have a made an excellent choice of choosing the right car for the family. Ella Villafuerte was all on hands during our visit and ultimately have a made an excellent choice of choosing the right car for the family. More
by arnerocha
Employees Worked With
Ella Villafuerte
October 13, 2019
Service Advisor is rude Last time was my 4th time took for car, 2018 Honda Clarity Plug-in Hybrid, for oil and filter change. In my previous 3 times, I worked with different Last time was my 4th time took for car, 2018 Honda Clarity Plug-in Hybrid, for oil and filter change. In my previous 3 times, I worked with different advisors and they all honored the coupon from other Honda dealer (the same dealer). However, this 4th time this service advisor refused to accept it. He didn’t even look or ask the price difference. He asked me to take the car to the dealer where I got the coupon from. With 2 years extended warranty, altogether I still have another 4 years warranty service and that’s what I am going to do, take it somewhere else! More
by Not happy customer of Hayward Honda
Employees Worked With
Brian McCallum
October 13, 2019
Excellent Service. I was very happy with the service I received. I will only go to Honda Hayward for repairs. Professional and friendly service. I was very impressed. I was very happy with the service I received. I will only go to Honda Hayward for repairs. Professional and friendly service. I was very impressed. More
by Giselle
Employees Worked With
Cayley
October 09, 2019
Poor communication My 2017 Accord had a small oil leak. I took it to Hayward Honda late one morning and mentioned that I'd pick it up the next morning if it was ready. I My 2017 Accord had a small oil leak. I took it to Hayward Honda late one morning and mentioned that I'd pick it up the next morning if it was ready. I never got call telling me what work needed to be done. The next morning I called numerous times to see if it was ready and each time I was told that someone would get back to me, which they never did. Then they stopped answering their phone so I called using a different phone and they answered and said that someone would call me right back. Eventually I got a return call and it was a loose oil drain plug and was done but I am sure that without those repeated calls they wouldn't have even looked at till, who knows. More
by Pjmac74
Employees Worked With
Debra
