Hayward Honda
Hayward, CA
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Very good service. Great vehicles. Very helpful and attentive. Car had an initial scratch. They schedules an appointment with their body shop and had it fixed in one day. Very pleased with my experienc attentive. Car had an initial scratch. They schedules an appointment with their body shop and had it fixed in one day. Very pleased with my experience More
Took my Honda Accord Sport in for 33,000 mile service. Called dealership and made appointment to bring car in at 9:20 a.m. for service. Service advisor wrote up service with cost estimate. No shuttle servi Called dealership and made appointment to bring car in at 9:20 a.m. for service. Service advisor wrote up service with cost estimate. No shuttle service was available, so I needed to wait in lounge. Time estimated to complete service was a couple hours, however actual time took 4 hours due to shortage of mechanics and mix up with another Honda Accord Sports which came in for service later. This delayed having any service done on my car at the appointed time, More
This dealership was very helpful to my needs and patient with my situation. They went out and beyond to ensure that I was happy and that i got the vehicle that my family was happy with. with my situation. They went out and beyond to ensure that I was happy and that i got the vehicle that my family was happy with. More
Annemarie and Ivan made my choice easy! I considered at least 6 other cars before getting a Honda Fit but the safety features, reliability, and salespeople here made the choice easy. The min I considered at least 6 other cars before getting a Honda Fit but the safety features, reliability, and salespeople here made the choice easy. The minute I walked in and introduced myself, Annemarie greeted me with a big hug as though we've known each other for life. She remembered everything from our phone call 2 weeks earlier - what car I want, that I'm a vegetarian, etc. Then she set me up with Ivan who showed me the ins and outs of the car before sending me on the road - I felt safer test driving it and I almost felt pampered! While negotiations are never fun, I did feel listened to and not gouged, for once. This is how buying something as expensive as a car should be - fun! Thank you so much, Honda of Hayward - looks like you're stuck with my business for life! More
Yesterday on June 30, 2020 I bought a brand new Honda HR-v from Hayward Honda. I called Cesar Sandoval on June 29th because after being with him in March and looking at cars the Pandemic hit, so I put of HR-v from Hayward Honda. I called Cesar Sandoval on June 29th because after being with him in March and looking at cars the Pandemic hit, so I put off buying. So Tuesday I told him I wanted the orange HR-v and he said he could get one from another lot. Yesterday I went with my son and we made the deal! Took a long time for Geico to change my insurance coverage and we had trouble getting through to Citibank to release the funds I transferred in the morning. But Cesar and the Finance manager were troopers and we got everything finished by the end of the day. So happy with my new car and the patient and helpful service from this dealership. More
The vendor excellent Job she has a number 10 from us. Very friendly she help us faster job very clear with us when we came in she had everything ready Very friendly she help us faster job very clear with us when we came in she had everything ready More
This is the second time I buying a car from Honda of mission location, the customer service representatives are very attentive, give us a good service. mission location, the customer service representatives are very attentive, give us a good service. More
Made an appointment for an oil change and tire rotation and received great service. I Always take my car to Honda of Hayward and never have an issue. and received great service. I Always take my car to Honda of Hayward and never have an issue. More
Excellent customer service and very clean, spacious waiting area. Almost the entire transaction was touch free. Ron Smith is a solid service technician with a good attitude. Thanks Honda of Hayward! waiting area. Almost the entire transaction was touch free. Ron Smith is a solid service technician with a good attitude. Thanks Honda of Hayward! More
Service Adviser Ronald Smith is good attitude, friendly and knowledgeable. I can count on him in taking care of my car. Waiting area is clean and quiet. and knowledgeable. I can count on him in taking care of my car. Waiting area is clean and quiet. More