Hayward Honda

Out of town customer. Great support from the time I scheduled the appointment with a wonderful employee on the phone. She even remembered our conversation from the day befo Great support from the time I scheduled the appointment with a wonderful employee on the phone. She even remembered our conversation from the day before . I am from the Seattle area and was treated very well. The service rep was very personable as well. Excellent team !!! More

First timer! First time getting my vehicle checked and I worked with Ron, and he was friendly and explained everything about my coverage prior to starting any work First time getting my vehicle checked and I worked with Ron, and he was friendly and explained everything about my coverage prior to starting any work. Ron and staff took care of my issue for my Odyssey in a timely manner and even got me a lyft. The service was great from beginning to end. More

Honorable Sale's department I bought a brand new Honda Civic LX-P at Honda of Hayward over a week. The brake light cover at rear window was half fell off. I thought it's a bad de I bought a brand new Honda Civic LX-P at Honda of Hayward over a week. The brake light cover at rear window was half fell off. I thought it's a bad design. It blocked my view and red light flooded all over rear window. I realized it's a defect until tinted window shop told me. I then drove to the Honda of Hayward and addressed the issue. They just pointed me to the service. I drove there and they said I needed to make an appointment. It's one of recalls for this model. I drove back home and called America Honda. They conformed that it's one of the recalls and the dealer should fix or notify the customer before sell it. At this point, I am so pissed off. I wouldn't buy this car if I knew it at first place. I buy a new car because to avoid any headache. I called Honda of Hayward sale's department. The woman answered the phone and I haven't finished my issue. She just forwarded me to the service department. I called back again to ask to talk to their manger. She then told me that they were in the meeting and couldn't answer my phone. We as a customer could return the common good if it's defect. Honda of Hayward is not honest to sell a defect car and failed to notify the customer. The worst of all they have zero care and effort to correct their failure, not even an apology. I will continue to report their bad business practice until my issue is seriously treated. They waste my time and money. I regret to buy a car from this dealer and will not recommend to any of my family and friends to buy cars from them. More

Satisfied Customer My old Honda is running great once more. They took care of all my requests and the price was reasonable. Thank you Honda of Hayward. My old Honda is running great once more. They took care of all my requests and the price was reasonable. Thank you Honda of Hayward. More

The sales people sucks! They will rip you off just to make C Don't buy cars at Honda dealership in Hayward, the sales man will rip you off just to make commission. They will cheat you so bad and you won't even k Don't buy cars at Honda dealership in Hayward, the sales man will rip you off just to make commission. They will cheat you so bad and you won't even know it. More

Great service I bought my Certified Used car at this dealership after checking a number of other Honda dealerships. I have been very happy with the car and with th I bought my Certified Used car at this dealership after checking a number of other Honda dealerships. I have been very happy with the car and with the service that I have continued to received here. I just took it in on Dec. 20th and was helped by Shaun Dortch. He was accommodating and informative and made the appointment easy.. More

Better than others Bought my new honda civic in this dealership and the people there are so good and works professionally.they would really attend to your needs even now Bought my new honda civic in this dealership and the people there are so good and works professionally.they would really attend to your needs even now days has passed already.thats what you call quality service..Thank you Omid. More

horrible service no professionalism Save yourself a headache, purchase somewhere else. No ethics, no professionalism, rude service and predatory lending. Women and people of color beware Save yourself a headache, purchase somewhere else. No ethics, no professionalism, rude service and predatory lending. Women and people of color beware! Don't buy here. More

My girlfriend just bought a car here and man, best service by far! It was raining but we couldn’t go any other day we felt bad but the salesman helping us out didn’t seem to mind and said he was more service by far! It was raining but we couldn’t go any other day we felt bad but the salesman helping us out didn’t seem to mind and said he was more than happy to help, I think the guys name was Brian. I say she looked at least a dozen cars and asked mundane questions like “does this come in white?” I almost beat my head against the wall, it was cold, raining and I just wanted to go home but the salesman was a real trooper and had a great attitude throughout the whole ordeal. Real cool guy to deal with, I definitely recommend Honda of Hayward. When it is time for my next car, or rather when I have the money I will give this place a shot. More

I had a horrible experience with this dealership. No ethics, no professionalism, including their sales manager. I will be reporting this to Honda as well. They don't sell the cars, they auction them. I ethics, no professionalism, including their sales manager. I will be reporting this to Honda as well. They don't sell the cars, they auction them. I almost signed the paper work and they refuse to sell me the car, because somebody else wants to pay higher price on the car in the last minute. What kind of business ethics they have, a deal is a deal, if they didn't make a good deal, it doesn't matter. Legally, they are not obligated to give me the car, but there are some morals you need to follow in business. You can't renege on your deal and ask for more price after you give the word to a customer who spent his valuable time at your dealership. More