Hayes Dodge Chrysler Jeep Ram Lawrenceville

This dealer deserves a 10 star rating because of the sales person, Matt Miller especially. promp, courteous, friendly. helpful with every phase of sale. "NO" pressure at all. The best experience we have sales person, Matt Miller especially. promp, courteous, friendly. helpful with every phase of sale. "NO" pressure at all. The best experience we have ever had with buying a new car!! More

Bought a brand new 2011 Ram 1500 Sport Crew Cab. I love vehicles, but hate vehicle dealerships - expecially pushy car salesmen. Wes was the antithesis of the stereotypical car salesman. He was forthright, vehicles, but hate vehicle dealerships - expecially pushy car salesmen. Wes was the antithesis of the stereotypical car salesman. He was forthright, honest, non-pressuring, knowledgable, patient, and most importantly he made me feel like I was his only customer or concern for the day. He wasn't running from customer to customer and answering phones and such. His sole attention was on me and my finding a truck. Overall the whole experience was enjoyable and I would most definitely recommend Wes and the folks at Hayes in Lawrenceville. More

This is our fourth vehicle purchased at Hayes (Lawrenceville) since 1998 and we don't consider any other. We always do our homework and get reports from NADA, KBB and Edmunds, check for any rebat (Lawrenceville) since 1998 and we don't consider any other. We always do our homework and get reports from NADA, KBB and Edmunds, check for any rebates or incentive programs before we meet with the salesperson. Hayes seems to have a few long-term sales people, but many that don't stay too long, so ask the person you deal with how long they've been with the company. Dusty Hayes is honest, straightforward and great to work with. He made us an excellent deal on our new vehicle and we couldn't be happpier. Their service department is the best ANYWHERE, and we can't say enough about Adrian White and his customer service and technical knowledge. Overall, there's a reason this family-owned business is still going strong after so many other Dodge/Chrysler dealerships have disappeared. More

We came in to look at a "used durango" but that was not in our budget. Jason showed us the new dodge journey and because he knew so much about the features of the auto it totally sold us on purcha was not in our budget. Jason showed us the new dodge journey and because he knew so much about the features of the auto it totally sold us on purchasing one. He worked with us for quite a few hours and went above and beyond our expectations! We maybe looking for a new truck in the near future and will visit Hayes first. Even though before we had a very upsetting ordeal with the Hayes dealership in Habersham County, Jason has restored our faith in this dealership. More

The service was outstanding not overly pushy like most dealerships nowadays. Love the car and service we received. Their cleaning of a new car could use some work but overall an excellent experience. H dealerships nowadays. Love the car and service we received. Their cleaning of a new car could use some work but overall an excellent experience. Highly recommend this dealership intered in buying a car! More

Mark Wong was the best auto salesman that I have ever dealt with. He was knowledgeable, customer oriented, thorough in his discussions, and didn't have the typical auto salesman approach that turns most dealt with. He was knowledgeable, customer oriented, thorough in his discussions, and didn't have the typical auto salesman approach that turns most of us off. He didn't impede any of our requests but instead, accomodated how we wanted to review the vehicles, address our inquiries, and compare what we needed to reach our decision. The main reason we purchased a new vehicle from Hayes in Lawrenceville, GA was 99% a result of Mark Wong. The dealership was straightforward in their approach to pricing, and the business manager actualy ended up saving us $9 on the monthly payment as a result of the financing / rebate considerations. All in all, Hayes worked with us to get the best outcome for our new vehicle purchase. More

My husband and I had the most wonderful experience with this dealership. We have been searching for a town and country mini van for amost six months at every dealership on the southside of Atlanta. Being v this dealership. We have been searching for a town and country mini van for amost six months at every dealership on the southside of Atlanta. Being very frustrated with them all due to their lack of concern for our needs and what we were able to afford. My husband and myself are disabled and on a very strick monthly income, each dealeship we visited,we would tell them what we could afford and they always came back never even being close to what we could do. So many times we left dealerships defeated, frustrated, feeling like we would never be able to buy another vehicle. We almost settled for less. I thank God we went online and found Hayes in Lawerenceville. My husband called them and told them where we live and it would be a long drive to come and they took even that into consideration and made every mile we traveled worth it. We will never again use anyone else at purchasing a vehicle, Hayes was a blessing for us and will always be considered one. Thank you so much for your thoughtfulness, kindness, and helping us the way you did. I just wish I had the knowledge of words to really express my gratitude and how thankful I am. May God bless each of you and please know how much we appreciate you. More

Everyone was very friendly and knowledgeable, especially the finance manager. The only downside I can think of is the detail shop had already closed for the day and we had to take home a dirty truck. the finance manager. The only downside I can think of is the detail shop had already closed for the day and we had to take home a dirty truck. More

My wife had a 98 Oldsmobile Silhouette minivan. She loved My wife had a 98 Oldsmobile Silhouette minivan. She loved her GM minivan, but GM stopped making minivans. She was going to drive the Oldsmobile Silh My wife had a 98 Oldsmobile Silhouette minivan. She loved her GM minivan, but GM stopped making minivans. She was going to drive the Oldsmobile Silhouette until the wheels fell off before she bought another car. We started looking about a year ago when the van had about 170,000 miles. She had decided on buying a Chrysler Town Country minivan particularly the LIMITED ADDITION model with all the bells and whistles and because all the standard electronic equipment including GPS, DVD players, Power Seats, plus heated seats that comes with. We did not want to buy a new one because it was more then we wanted to spend, but a used one about 2-3 years old and roughly 50,000 miles. Now at least a year later, her minivan had over 195,000 miles and she thought it was time to buy a newer car because she needed a car that can be more reliable driving back and forth inside the perimeter especially in the Atlanta crazy traffic and she thought she was pushing her luck on the Oldsmobile. We seriously looked for several weeks and test drove 4 different minivan at 3 Chrysler Dealers, but she did not find one with exactly the right color or the options that she wanted in our price range. On Memorial weekend we saw one online at Hayes Dodge, Chrysler and Jeep. Next day went there. Hayes had number of minivans to choose from, including several used Limited Addition minivans. There were a number of vans to choose from with different colors and options. we got excited and started test driving several cars before we settle on one. after over 3 hours, yes it was over 3 hours we decided on one. The sales guy was so patient and knew how the operate all the gadgets.... let me tell you this car had options like I could not believe and the sales guy knew how everything worked. My wife absolutely love the Blue Tooth Phone system where she does not hold the cell phone anymore but tells the system to answered and she talks through her radio. She loves the car remote starter were she can start the car inside the house and the Air temperature will automatically set inside the car to 72 degrees whether it is 32 degrees or 90 degrees outside. She loves the Navigation System... The GPS is better than the one I bought in a store. She likes the radio telling her the name of song and artist that is playing, and she likes the automatic back seat will stow away with a push of a button. I mean, there is lot more options to talk about, but I want go into. She loves the car. But what was most surprising was that it wasn't a Chrysler Limited Addition Town Country model but a 2010 Dodge Grand Caravan SXT model loaded with less than 20,000 miles. The color was one I’ve never seen or noticed on a van. They call it White Gold and the Options was more then I’ve seen in all the vans I looked at. Yes I paid a little more than planned, but I got great financing at the dealer too that was competitive to my credit union. It was a total all around pleasant experience with no car selling pressure at all! More

This is the third Jeep that I've purchased from Hayes. I still own the other two, an '04 and '06 Grand Cherokee. Hayes is the only place I trust to do my service. I know everyone there and feel like they ta still own the other two, an '04 and '06 Grand Cherokee. Hayes is the only place I trust to do my service. I know everyone there and feel like they take care of me as if I were family. They are honest and charge a fair price for their services. I have known some of their employees for more than 15 years! Robin and Don in the body shop make my frequent visits there as painless as possible! With 6 children, one of them always seems to be running in to something! Adriene in Express Lube never forgets to greet me with a handshake and a warm smile. He makes sure that the courtesy vehicle gets me to work on time when I drop my vehicle off for service. He watches after my daughter's Jeeps as if it were his own child's vehicle. Christina Reid in the finance office went that extra mile for me to get me the best finance rate available. She was also very knowledgable in the extended warranties that are available and made suggestions as to which one would be the best for me based on my driving history. Dennis Chadwick, last but not least, is a true gentleman and a straight shooter! My only regret is that I don't know more people that are in the market for a Chrysler, Dodge or Jeep vehicle that I can refer to Dennis, but I will keep looking and send anyone I know that may be in the market his way. To some it all up, Hayes is a big time dealership with a small town feel. I feel that I always get a great deal whenever I purchase from Hayes and an excellent value for the services that I receive. Marty K More