Hayes Chrysler Dodge Jeep RAM of Baldwin

The salesman Gregg Wilson was very nice to work with. No pressure to make a deal. Which to me is very important. The service manager was helpful describing there services.Like dealing with people you knew a pressure to make a deal. Which to me is very important. The service manager was helpful describing there services.Like dealing with people you knew already. More

I usually don't write these things so I'm not sure what people usually say. I have purchased two cars from Hayes. The first car was a HHR Chevy. I still drive this car. My sales rep, Robert Thompson was ve people usually say. I have purchased two cars from Hayes. The first car was a HHR Chevy. I still drive this car. My sales rep, Robert Thompson was very helpful with all my questions and listened to my needs. He worked over that night to make sure that I got all my paperwork and my new car! Thanks Robert. Two years have almost passed and we need to add another car. We have looked on the internet for many months to figure out the best answer. We decided on the Jeep Patriot for many reasons. The best priced small SUV we could find. We compared prices at many dealers around the state, we didn't mind going the extra miles for a good deal. We didn't have too! We kept coming back to the Hayes Dealership and looking at there Jeep Patriots. They had the very best price around! We called Robert Thompson who helped us two years and told him we needed help to make the right choice for our family. We took many test drives, both my husband and I. After all the many questions to Robert and the late night Chat person on the internet site we decided. We picked the one we wanted and Robert had it delivered to his dealership. Much of our paperwork was already done on the day we took it home! Thanks, that was very nice! I have taken my HHR to the dealership for all the oil changes and I have been pleased with there service. I'm sure that I will feel the same about the service I get for our new Jeep. This is why I give them a high rating! More

I have been "shopping" at Hayes for a couple years, but unable to purchase a car. Robert and J.T. were always very patient with me and my inability to commit. We test drove many cars without eit years, but unable to purchase a car. Robert and J.T. were always very patient with me and my inability to commit. We test drove many cars without either guy making a sale. Once we were able to finally purchase, I called and told Robert which car I wanted, and he pulled it off the lot straight away. The entire transaction took an hour and half. Robert is a friend and I felt very comfortable trusting him with this purchase. Thanks! More

sales department is professional but the service department needs some help.several things overlooked on this car that i had to take care of myself. department needs some help.several things overlooked on this car that i had to take care of myself. More

Deal mainly with the Chevorlet side of the house, always had great service. Looking forward to the same with Dodge. Have purchased 2 previous vehicles from Hayes and am very satisfied. had great service. Looking forward to the same with Dodge. Have purchased 2 previous vehicles from Hayes and am very satisfied. More

Overall buying experience was very good. I drove 400 miles to buy our vehicle from Hayes. We had only seen the vehicle online. It was even nicer than expected as far as condition and appearance. I would miles to buy our vehicle from Hayes. We had only seen the vehicle online. It was even nicer than expected as far as condition and appearance. I would definitely recommend this dealer. More

Purchasing our new vehicle was a smooth process. Steve Shelton was super to work with. Everyone that we delt with at Hayes was friendly and helpful. We definitely will refer people to Steve and Hayes. Shelton was super to work with. Everyone that we delt with at Hayes was friendly and helpful. We definitely will refer people to Steve and Hayes. And, of course, we will purchase from them again. More

I came in with an aprroved roadloans loan and they were I came in with an aprroved roadloans loan and they were able to get me a better car with a lower finance rate which I greatly appreciate. I came in with an aprroved roadloans loan and they were able to get me a better car with a lower finance rate which I greatly appreciate. More

The customer service was excellent with everyone that I had to talk with. I would definately recommend this dealership to everyone and I would buy from them again in the future. Very pleased with my visit had to talk with. I would definately recommend this dealership to everyone and I would buy from them again in the future. Very pleased with my visit as everyone went out of their way to help me. More

Buying a new car and being able to settle on a fair price in a short amount of time helped to make this a great experience. in a short amount of time helped to make this a great experience. More