Hayes Chrysler Dodge Jeep RAM of Baldwin

The experience we had was really good. The new vehicle we had looked at online was available, but it was at another dealership. We were taken to the other dealership to pick the vehicle up. Arriving back, th had looked at online was available, but it was at another dealership. We were taken to the other dealership to pick the vehicle up. Arriving back, the paper work and final sale was made. We are very happy with the choice of vehicle/dealership we made. Everyone was very polite and wanted to make sure everything was right for us. More

This dealership did exactly what they said thaey would do. I drove up from Florida because the price on the van was several thousand less than what I have seen any place else. I was in an out in less th do. I drove up from Florida because the price on the van was several thousand less than what I have seen any place else. I was in an out in less than 2 hours. They did not pull any tricks. Just plain old honesty. If you are inn the market for a new or used vehicle and this dealership has it, call them. They will make it worth your while. More

searching the auto trader from jacksonville fla. i found the truck i wanted for about $3,000 less than anywhere else at hayes last thursday morning. i called greg wilson and gave him my information, he had the truck i wanted for about $3,000 less than anywhere else at hayes last thursday morning. i called greg wilson and gave him my information, he had me approved for financing within a couple hours. i gave him a deposit to hold it with my debit card, then got a ride to enterprise car rental and drove up to georgia. the car rental co. gave me a ride to the dealership and when i got there the truck was ready to go and all the paperwork was ready to sign. i was outta there in an hour. there were no tricks or surprise fees, just friendly honest folks happy to help me on my way. greg looked over the truck and assured me it was virtually flawless before i got there, and a week later i have only found one blemish on a seat which i got fixed for $40. i have bought a dozen cars from dealers over the years, this was the best experience ever! More

The salesman Gregg Wilson was very nice to work with. No pressure to make a deal. Which to me is very important. The service manager was helpful describing there services.Like dealing with people you knew a pressure to make a deal. Which to me is very important. The service manager was helpful describing there services.Like dealing with people you knew already. More

I usually don't write these things so I'm not sure what people usually say. I have purchased two cars from Hayes. The first car was a HHR Chevy. I still drive this car. My sales rep, Robert Thompson was ve people usually say. I have purchased two cars from Hayes. The first car was a HHR Chevy. I still drive this car. My sales rep, Robert Thompson was very helpful with all my questions and listened to my needs. He worked over that night to make sure that I got all my paperwork and my new car! Thanks Robert. Two years have almost passed and we need to add another car. We have looked on the internet for many months to figure out the best answer. We decided on the Jeep Patriot for many reasons. The best priced small SUV we could find. We compared prices at many dealers around the state, we didn't mind going the extra miles for a good deal. We didn't have too! We kept coming back to the Hayes Dealership and looking at there Jeep Patriots. They had the very best price around! We called Robert Thompson who helped us two years and told him we needed help to make the right choice for our family. We took many test drives, both my husband and I. After all the many questions to Robert and the late night Chat person on the internet site we decided. We picked the one we wanted and Robert had it delivered to his dealership. Much of our paperwork was already done on the day we took it home! Thanks, that was very nice! I have taken my HHR to the dealership for all the oil changes and I have been pleased with there service. I'm sure that I will feel the same about the service I get for our new Jeep. This is why I give them a high rating! More

I have been "shopping" at Hayes for a couple years, but unable to purchase a car. Robert and J.T. were always very patient with me and my inability to commit. We test drove many cars without eit years, but unable to purchase a car. Robert and J.T. were always very patient with me and my inability to commit. We test drove many cars without either guy making a sale. Once we were able to finally purchase, I called and told Robert which car I wanted, and he pulled it off the lot straight away. The entire transaction took an hour and half. Robert is a friend and I felt very comfortable trusting him with this purchase. Thanks! More

sales department is professional but the service department needs some help.several things overlooked on this car that i had to take care of myself. department needs some help.several things overlooked on this car that i had to take care of myself. More

Deal mainly with the Chevorlet side of the house, always had great service. Looking forward to the same with Dodge. Have purchased 2 previous vehicles from Hayes and am very satisfied. had great service. Looking forward to the same with Dodge. Have purchased 2 previous vehicles from Hayes and am very satisfied. More

Overall buying experience was very good. I drove 400 miles to buy our vehicle from Hayes. We had only seen the vehicle online. It was even nicer than expected as far as condition and appearance. I would miles to buy our vehicle from Hayes. We had only seen the vehicle online. It was even nicer than expected as far as condition and appearance. I would definitely recommend this dealer. More

Purchasing our new vehicle was a smooth process. Steve Shelton was super to work with. Everyone that we delt with at Hayes was friendly and helpful. We definitely will refer people to Steve and Hayes. Shelton was super to work with. Everyone that we delt with at Hayes was friendly and helpful. We definitely will refer people to Steve and Hayes. And, of course, we will purchase from them again. More