Hayes Auto Sales

A warning for future buyers at Hayes Auto - I purchased a 2005 Ford150 from Hayes around 6 months ago. 2 weeks ago, while driving on the highway, the drive line literally collapsed, and was on fire. It’s exp 2005 Ford150 from Hayes around 6 months ago. 2 weeks ago, while driving on the highway, the drive line literally collapsed, and was on fire. It’s expected to have some maintenance work to do, even right away when you buy a used vehicle. However, Safety checks were obviously not completed. This truck was not safe to drive and it should not have been sold. I am lucky that a collision wasn’t caused, and no one was injured. I had the truck towed to my local mechanic and it was discovered this catastrophic failure was due to mechanic negligence. This was the first time a mechanic looks at the truck since I purchased it. Hayes Auto sold me an unsafe truck due to their negligence, and it cost me $3000 to repair. Here are some details in regards to Hayes Auto mechanic’s negligence: When swapping over rear brake parts, it appeared parking brakes shoes, located behind rear rotors had been replaced. They looked newer than the rear brake pads and rotors. We know that there was no gear oil in rear differential housing, which mostly caused all damage. The Pinion gear broke and was wedged in the differential case, rear driveline damaged from pinion breaking, and the rear end case destroyed. More

I have purchased a vehicle from hayes in the past and they treated me right. There was a glitch and they took care of.ot without question and promptly. Unfortunately this time around they didn't have wha they treated me right. There was a glitch and they took care of.ot without question and promptly. Unfortunately this time around they didn't have what I was looking for. I Will always go back there first . More

Sent and email for information on a car to purchase then called and left a message with my mobile number for a return call. Never heard back. Went and purchased a car from vroom.com. called and left a message with my mobile number for a return call. Never heard back. Went and purchased a car from vroom.com. More

Horrible customer service, Horrible communication, Horrible follow-up. DO NOT waste your valuable time and money with Hayes auto sales Horrible follow-up. DO NOT waste your valuable time and money with Hayes auto sales More

Set up an appointment but the guy I worked with was on the phone most of the time and was not interested in doing his job as a dealer. In other words very bad service the phone most of the time and was not interested in doing his job as a dealer. In other words very bad service More

Good and immediate service. Even assisted in arranging for shipment of the car to Southern California. Even assisted in arranging for shipment of the car to Southern California. More

Lemon dealership They pretended to help me out with a problem and left me out to dry. Don't buy from here if you can help it. They pretended to help me out with a problem and left me out to dry. Don't buy from here if you can help it. More