Hawthorne Chevrolet - Service Center

Very happy with my Chevrolet Trax and the excellent customer service, professionalism and prompt service by this Hawthorne dealership. customer service, professionalism and prompt service by this Hawthorne dealership. More

4 visits and several issue still exist. Car was leaking water I was told it was fix. And it’s still leaking water. I brought it in also because is the brakes squeaking. As they pull the car Car was leaking water I was told it was fix. And it’s still leaking water. I brought it in also because is the brakes squeaking. As they pull the car around to tell me the issue was fix, you can hear the car squeaking and they tried to tell me the car was good. Service department has poor communication to the customer. Terrible. I would never buy from here again. More

Al gave a very friendly greeting, we spoke about my new vehicle & he asked if there were any issues other then the first oil change. I explained about the spare tire being upside down, it had to be lowered vehicle & he asked if there were any issues other then the first oil change. I explained about the spare tire being upside down, it had to be lowered to get a reading. He said they would take care of it. I asked about place to get coffee and something to eat & he pointed me to a local bagel shop. More

Fast and courteous. I did not have an appointment but they helped me anyway Thank you I did not have an appointment but they helped me anyway Thank you More

Prompt & courteous Prompt, courteous and pleasurable in dealings I had with the service staff dealings I had with the service staff More

Regular oil change and checkup Excellent service. Al informed me that I needed to have the windshield wipers changed. Always get top notch service at Hawthorne Chevrolet Al informed me that I needed to have the windshield wipers changed. Always get top notch service at Hawthorne Chevrolet More

Kind, patient and professional from being towed into the dealership to driving out It was as painless as possible dealership to driving out It was as painless as possible More

Which time this last time was Al. I am tired of being told to make yet another service appointment for the car play WHICH HAS NOT WORKED SINCE THE DAY I BOUGHT IT. THREE TIMES I HAVE I am tired of being told to make yet another service appointment for the car play WHICH HAS NOT WORKED SINCE THE DAY I BOUGHT IT. THREE TIMES I HAVE HAD IT THERE and every time it's just sluffed off and I'm told to make another appointment. I'm going to try Paramus Chevrolet perhaps they care more about customer service. I'm fed up with the lack of customer service in Hawthorne. More

Always helpful and welcoming. Bring all our cars foe service there. Wouldn't go anywhere else Bring all our cars foe service there. Wouldn't go anywhere else More

Had to call multiple times. Extremely overpriced. Asked for a rental and one was never arranged Extremely overpriced. Asked for a rental and one was never arranged More