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3,016 Reviews of Hawthorne Chevrolet - Service Center
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Verified Customer
March 31, 2024
Was charged $79. 96 for oil change which included the 27pt. Service check along with the tire rotation. I also had a $20.00 coupon for the service. When I received the 96 for oil change which included the 27pt. Service check along with the tire rotation. I also had a $20.00 coupon for the service. When I received the invoice I was charged an additional $39.99 for the oil & filter! I questioned this with the service writer and was told this was how they do it! I have spoken to several different dealerships and they have never heard of being double charged for parts over what should have been included in an 'oil change' service! More
by ROCKINPAPA7
Employees Worked With
Not the service tech but the service writer
March 31, 2024
They knew exactly why I was there and what needed to be accomplished. When I mentioned I had received a postcard indicating I had Rewards Points available, Al said to bring it with me at the time of pickup accomplished. When I mentioned I had received a postcard indicating I had Rewards Points available, Al said to bring it with me at the time of pickup and they would take care of it. Which is exactly what they did. I picked up the vehicle by 12 noon and was out in record time. It could not have been easier! More
by TVANAKEN
Employees Worked With
Al
March 31, 2024
I keep coming back I keep coming back because I like the service I keep coming back because I like the service and the service writers service I keep coming back because I like the service and the service writers More
by DO
March 31, 2024
Kera was very helpful with all of my questions and concerns. She is one of the best employees I have dealt with over the last 3 years of bringing my truck in for service. concerns. She is one of the best employees I have dealt with over the last 3 years of bringing my truck in for service. More
by JJWOOD657
March 31, 2024
Always easy to deal with, and always accommodating They are easy to work with, and they take care to do a good job are easy to work with, and they take care to do a good job More
by Tvclarke50
March 23, 2024
Al was great today and while I was waiting kept me updated. He was the consummate professional. My car was finished in time and I could get on with my day. Overall it was a great experience. updated. He was the consummate professional. My car was finished in time and I could get on with my day. Overall it was a great experience. More
by VIETNAMVETPOPPI
