3,023 Reviews of Hawthorne Chevrolet - Service Center
Kera is always helpful. Work is always done in a quick and timely manner. Good communication Work is always done in a quick and timely manner. Good communication More
Excellent Sales team- JR is excellent. Service is attentive and very customer service focused Been happy with service department being timely and attentive Service is attentive and very customer service focused Been happy with service department being timely and attentive More
Hawthorne Chevrolet always does a thorough inspection of our car and does timely service. They are always friendly. our car and does timely service. They are always friendly. More
Was charged $79. 96 for oil change which included the 27pt. Service check along with the tire rotation. I also had a $20.00 coupon for the service. When I received the 96 for oil change which included the 27pt. Service check along with the tire rotation. I also had a $20.00 coupon for the service. When I received the invoice I was charged an additional $39.99 for the oil & filter! I questioned this with the service writer and was told this was how they do it! I have spoken to several different dealerships and they have never heard of being double charged for parts over what should have been included in an 'oil change' service! More
They knew exactly why I was there and what needed to be accomplished. When I mentioned I had received a postcard indicating I had Rewards Points available, Al said to bring it with me at the time of pickup accomplished. When I mentioned I had received a postcard indicating I had Rewards Points available, Al said to bring it with me at the time of pickup and they would take care of it. Which is exactly what they did. I picked up the vehicle by 12 noon and was out in record time. It could not have been easier! More