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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,018 Reviews

3,018 Reviews of Hawthorne Chevrolet - Service Center

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February 11, 2017

Always prompt and courteous The Service Team at Hawthorne Chevrolet is always prompt and courteous. The facility is clean and comfortable. They usually always have you in and o More

by Johnnyaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Hawthorne Chevrolet responded

We appreciate your feedback and are thrilled to hear of your positive service experience with us. We look forward to seeing you again at your next service. Thanks again!

February 10, 2017

Service was performed fast and communication via text was awesome. Brook kept me informed threw out the process. I will visit them again for my service needs. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2017

Service review Always friendly, courteous, and knowledgeable emoyees. Even the customer waiting room (lounge) is comfortable and clean. The entire dealership buildin More

by Joesensale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2017

The best!!! Mike is amazing, he is very kind and understanding and I feel very happy to know he is there to help out when I need to get the car checked out. Thank More

by Christasnnlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2017

Great service and caring dealership We continue to return to the hawthorn service department as they always take care of our SUV as if it was there own and keeping it in top notch runnin More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Hawthorne Chevrolet responded

Thank you so much for your feedback! We appreciate your business and look forward to seeing you again at your next service. We truly value you as a customer, Thanks again!

February 09, 2017

Excellent service The service was amazing Steve the service Advisor was very helpful he got my car done quick I would decently recommend people to go to that location f More

by Juanrodz14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2017 -

Hawthorne Chevrolet responded

Thank you for leaving us this wonderful review. We are very happy to hear that Steve was so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Jeff Mays | GM | jmays@hawthornechevrolet.com

February 09, 2017

Trusted and qualified staff Purchasing a car is an expensive proposition. I want to be certain that the people maintaining the car give me honest and sound advice. Also important More

by suvguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2017

Always do a good job. Thank you for the excellent service. They're very accommodating with scheduling service. They explain all needed services and complete them well and More

by My car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2016

Can't seem to fix it I brought my 2008 Silverado in for several issues. My tire sensor was replaced, the O2 sensor was replaced, and a new air bag sensor was ordered. The More

by William VanDerVeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2016

My first service at Hawthorne Cheverolet. Great expierience getting my Vette serviced. The mechanic was great! He explained everything to me in detail and gave me future reccomendations. Total More

by Jenet
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 20, 2016 -

Hawthorne Chevrolet responded

Jenet, thank you for sharing this great feedback with us. We feel our service department is what makes Hawthorne Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Jeff Mays GM, jmays@hawthornechevrolet.com | Hawthorne Chevrolet

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