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3,023 Reviews of Hawthorne Chevrolet - Service Center
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July 29, 2017
A great service experience. Al always takes good care of us! We have a motorhome with a Chevy chassis and we trust Hawthorne Chevrolet to do the job correctly. Al always takes good care of us! We have a motorhome with a Chevy chassis and we trust Hawthorne Chevrolet to do the job correctly. More
by traveler2001
Employees Worked With
July 25, 2017
Outstanding Service! Since we are on the road constantly, we have our 2010 Malibu serviced every 2,500 miles! This is our choice! The vehicle now has over 100,000 miles, a Since we are on the road constantly, we have our 2010 Malibu serviced every 2,500 miles! This is our choice! The vehicle now has over 100,000 miles, and it has only been serviced at Hawthorne Chevrolet. We service our vehicle frequently, because we do major road trips weekly, and the vehicle must be 100% at all times! It you want outstanding service Hawthorne is the place to go! The entire staff is very professional, and the technicians are outstanding! ---- If you need a vehicle contact JR Gray! ---- He is a professional! More
by Cordano
July 19, 2017
Window repair This was the only dealership in Bergen county that did repairs on a Saturday. The fit me in to their schedule and had my vehicle ready in three.hour This was the only dealership in Bergen county that did repairs on a Saturday. The fit me in to their schedule and had my vehicle ready in three.hour which is excellent when you are being fit in on a emergency repair. Thanks again for excellent job performed More
by Beverlyvenet
Employees Worked With
June 17, 2017
Steve is aces I've used Hawthorne Chevy ever since I bought my 2003 Z06 back in 2014 & I would not trust anyone but Steve Kochan to manage it. I initially brough I've used Hawthorne Chevy ever since I bought my 2003 Z06 back in 2014 & I would not trust anyone but Steve Kochan to manage it. I initially brought it in for a 60k mile servicing [bought it with ~61k miles]. It was done quickly but throughly; Steve let me know the potential services that may need to be done in the future, as well as any immediate issues he could see. Also, I noticed that my driver's seat did not have the Z06 stitching on it when I first bought the car - the passenger seat did, but the drivers' side did not. That bothered me a bit & made the car look unbalanced a little. Anyways, after the original 60k inspection, I noticed Z06 stitching on the drivers' seat. I was floored.. truly made my day & still makes me smile when I get in the car. Those "little" things can make a huge difference.. Since that initial inspection, I have brought the car back for routine maintenance [now has 81k miles & runs/feels like new]. They have experience working on corvettes in particular, so they can spot usual issues with the cars & can get ahead of anything that may pose a problem. Their turn-around times are quite fast - even though that is not really as much of a concern as the quality of work to me, it's still nice to have the car back relatively quickly. However, if they are busy, I don't mind waiting because Steve does such a great job - quality over quantity is how I feel & i've never been disappointed. I don't mind paying their prices because they have always seemed reasonable when it comes to final cost - Steve always checks with me before doing anything & makes sure we're on the same page; it's to the point that I can probably predict what they'll work on the next time it goes in for servicing. Nice to know there won't be any surprises on the bill & that they take time to work with their customers. Everything is annotated in their paperwork very neatly & very clearly, so understanding what is going on with your vehicle cannot be made any simpler. Nobody but Steve Kochan will ever manage the service/repairs on my Z06. He is the stand-out example of how to properly treat a customer & their vehicle. Could not be more impressed/happy with his work; would recommend him to anyone. More
by Yooski
Employees Worked With
June 10, 2017
Fast efficient and pleasant I have been doing business with Hawthorne Chevy for a lot of years and they are very pleasant to do business with and that is why I keep coming back. I have been doing business with Hawthorne Chevy for a lot of years and they are very pleasant to do business with and that is why I keep coming back. Also Shen you make an appointment they try and fit you in when it is convenient for you More
by Gregory 1256
June 07, 2017
Satisfied All good! Brooke was very professional and extremely helpful! I have been leasing cars at Hawthorne Chevy since 1990 and am always satisfied with the All good! Brooke was very professional and extremely helpful! I have been leasing cars at Hawthorne Chevy since 1990 and am always satisfied with the service. More
by C
Employees Worked With
June 03, 2017
Professional service Staff is very professional we love to bring our transverse in for the factory maintenance knowing it will add to the value of the vehicle when we want Staff is very professional we love to bring our transverse in for the factory maintenance knowing it will add to the value of the vehicle when we want to upgrade to a newer model More
by Efulvi
Employees Worked With
June 03, 2017
Good experience Great experience. Steve is a good guy and always very helpful. Doesn't push anything on you. Always lays things out with what your options are. Great experience. Steve is a good guy and always very helpful. Doesn't push anything on you. Always lays things out with what your options are. More
by JH22
Employees Worked With
May 23, 2017
Excellent Excellent. And email was sent to me reminding me that maybe if I need to be serviced I clicked service received an email confirmation. The whole pr Excellent. And email was sent to me reminding me that maybe if I need to be serviced I clicked service received an email confirmation. The whole process was very easy More
by Forti514
May 11, 2017
Courteous and Professional Excellent service with professional people in every department. Would highly recommend this dealership. Steve Kochan was exceptionally thorough and ac Excellent service with professional people in every department. Would highly recommend this dealership. Steve Kochan was exceptionally thorough and accommodating. A pleasure dealing with everyone. More
by cookiescar
Employees Worked With
