Hawthorne Chevrolet - Service Center

Steve is aces I've used Hawthorne Chevy ever since I bought my 2003 Z06 back in 2014 & I would not trust anyone but Steve Kochan to manage it. I initially brough I've used Hawthorne Chevy ever since I bought my 2003 Z06 back in 2014 & I would not trust anyone but Steve Kochan to manage it. I initially brought it in for a 60k mile servicing [bought it with ~61k miles]. It was done quickly but throughly; Steve let me know the potential services that may need to be done in the future, as well as any immediate issues he could see. Also, I noticed that my driver's seat did not have the Z06 stitching on it when I first bought the car - the passenger seat did, but the drivers' side did not. That bothered me a bit & made the car look unbalanced a little. Anyways, after the original 60k inspection, I noticed Z06 stitching on the drivers' seat. I was floored.. truly made my day & still makes me smile when I get in the car. Those "little" things can make a huge difference.. Since that initial inspection, I have brought the car back for routine maintenance [now has 81k miles & runs/feels like new]. They have experience working on corvettes in particular, so they can spot usual issues with the cars & can get ahead of anything that may pose a problem. Their turn-around times are quite fast - even though that is not really as much of a concern as the quality of work to me, it's still nice to have the car back relatively quickly. However, if they are busy, I don't mind waiting because Steve does such a great job - quality over quantity is how I feel & i've never been disappointed. I don't mind paying their prices because they have always seemed reasonable when it comes to final cost - Steve always checks with me before doing anything & makes sure we're on the same page; it's to the point that I can probably predict what they'll work on the next time it goes in for servicing. Nice to know there won't be any surprises on the bill & that they take time to work with their customers. Everything is annotated in their paperwork very neatly & very clearly, so understanding what is going on with your vehicle cannot be made any simpler. Nobody but Steve Kochan will ever manage the service/repairs on my Z06. He is the stand-out example of how to properly treat a customer & their vehicle. Could not be more impressed/happy with his work; would recommend him to anyone. More

Fast efficient and pleasant I have been doing business with Hawthorne Chevy for a lot of years and they are very pleasant to do business with and that is why I keep coming back. I have been doing business with Hawthorne Chevy for a lot of years and they are very pleasant to do business with and that is why I keep coming back. Also Shen you make an appointment they try and fit you in when it is convenient for you More

Satisfied All good! Brooke was very professional and extremely helpful! I have been leasing cars at Hawthorne Chevy since 1990 and am always satisfied with the All good! Brooke was very professional and extremely helpful! I have been leasing cars at Hawthorne Chevy since 1990 and am always satisfied with the service. More

Professional service Staff is very professional we love to bring our transverse in for the factory maintenance knowing it will add to the value of the vehicle when we want Staff is very professional we love to bring our transverse in for the factory maintenance knowing it will add to the value of the vehicle when we want to upgrade to a newer model More

Good experience Great experience. Steve is a good guy and always very helpful. Doesn't push anything on you. Always lays things out with what your options are. Great experience. Steve is a good guy and always very helpful. Doesn't push anything on you. Always lays things out with what your options are. More

Excellent Excellent. And email was sent to me reminding me that maybe if I need to be serviced I clicked service received an email confirmation. The whole pr Excellent. And email was sent to me reminding me that maybe if I need to be serviced I clicked service received an email confirmation. The whole process was very easy More

Courteous and Professional Excellent service with professional people in every department. Would highly recommend this dealership. Steve Kochan was exceptionally thorough and ac Excellent service with professional people in every department. Would highly recommend this dealership. Steve Kochan was exceptionally thorough and accommodating. A pleasure dealing with everyone. More

It was good What I like is the simplicity of leaving your car. Also the service of providing a ride home and back. They also keep you informed on what's going on What I like is the simplicity of leaving your car. Also the service of providing a ride home and back. They also keep you informed on what's going on with your car. More

Great Service. Best Cheverolet dealer I have ever Dealt wit I had a great experience at the dealership . Mr Joe took very good care of my vehicle and me. I would recommend Yall to all of my friends.. Thank I had a great experience at the dealership . Mr Joe took very good care of my vehicle and me. I would recommend Yall to all of my friends.. Thank you, James Harris More

Great service always! Always a great experience ! Highly recommend always a pleasure- great staff and quality service always ..great experience leasing car from beginning t Always a great experience ! Highly recommend always a pleasure- great staff and quality service always ..great experience leasing car from beginning til endand will to back for new lease for aure More