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3,020 Reviews of Hawthorne Chevrolet - Service Center
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February 01, 2018
Went as planned I set up my appointment and receive bf exemplary service within the stated time frame. . Although I am not happy about the quality of the item being f I set up my appointment and receive bf exemplary service within the stated time frame. . Although I am not happy about the quality of the item being fixed again (rear defroster,) the service Dept was was excellent. More
by 1$Shopping
Verified CustomerEmployees Worked With
February 01, 2018
very good guys. only labor is to high. i m going to consider for next time. Part is $85.- Bill total is $241.- don't think it is going to happen again... only labor is to high. i m going to consider for next time. Part is $85.- Bill total is $241.- don't think it is going to happen again... More
by Sabo
Employees Worked With
December 19, 2017
Parts department is unprofessional The parts department was completely unprofessional and unhelpful. How hard is it to not be rude when people are trying to use the back end of this de The parts department was completely unprofessional and unhelpful. How hard is it to not be rude when people are trying to use the back end of this dealership. I would never recommend going here again as there are plenty of other dealerships that want all of my business. The woman in there should be fired More
by Just treat people professionally
Employees Worked With
Heavyset young woman in parts department
September 08, 2017
Its The ONE & ONLY Chevy Dealer I recommend & use I have no words of the Service i received at HAWTHORNE CHEVROLET, from the minute i walked in to my 4th visit to Hawthorne. I Live in Brooklyn NY & h I have no words of the Service i received at HAWTHORNE CHEVROLET, from the minute i walked in to my 4th visit to Hawthorne. I Live in Brooklyn NY & happened to drive by, with an issue with my 2016 Suburban AC, as you can imagine its 98 degree outside, already visited 3 dealer's in NYC all telling me 1) i need an appointment 2) the part is back ordered, for 4-6 weeks. I passed Hawthorne, some amazing person by the name of Brooke, ran towards me, asking me what she can do for me, I said my AC isn't working, & waiting, She said she will check the system, after waiting about 20 minutes she comes gets me at the waiting room, telling me there is Good news & bad News, good news they have a part but it will be ready tomorrow & the bad news that she does have A loaner but its not brand new BUT THE AC is amazing in the loaner, I REPLIED those 2 are GREAT NEWS, ANY HOW, i was treated there with Golden Hands, i really appreciate everything & A special thanks to Brooke, I RECOMMEND EVERYONE from NJ & NYC to use them. I HOPE Brooke get promoted. J Levy More
by Jacob Levy
Employees Worked With
August 23, 2017
Liars When I leased my vehicle I was told that it came with 2 years free maintenance. That was a lie. My recent visit for my third oil change cost me over $ When I leased my vehicle I was told that it came with 2 years free maintenance. That was a lie. My recent visit for my third oil change cost me over $60. When I mentioned the 2 years free maintenance I was informed by the service manager that 2 years maintenance only means 2 oil changes. I (and anybody who asks me about about Hawthorne Chevy) will never deal with them again. More
by Reno
Employees Worked With
August 05, 2017
oil change Good, no problems. Everything was great.i could not believe the experience it was the best I ever had my whole life. It was surreal o almost felt like Good, no problems. Everything was great.i could not believe the experience it was the best I ever had my whole life. It was surreal o almost felt like I won the lottery. More
by Tahoe Man
Employees Worked With
August 03, 2017
Go Chevy I always have great service at this dealership everyone is so friendly and easy to deal with. I will probably purchase another vehicle at this dealers I always have great service at this dealership everyone is so friendly and easy to deal with. I will probably purchase another vehicle at this dealership. More
by miket212142
July 29, 2017
A great service experience. Al always takes good care of us! We have a motorhome with a Chevy chassis and we trust Hawthorne Chevrolet to do the job correctly. Al always takes good care of us! We have a motorhome with a Chevy chassis and we trust Hawthorne Chevrolet to do the job correctly. More
by traveler2001
Employees Worked With
July 25, 2017
Outstanding Service! Since we are on the road constantly, we have our 2010 Malibu serviced every 2,500 miles! This is our choice! The vehicle now has over 100,000 miles, a Since we are on the road constantly, we have our 2010 Malibu serviced every 2,500 miles! This is our choice! The vehicle now has over 100,000 miles, and it has only been serviced at Hawthorne Chevrolet. We service our vehicle frequently, because we do major road trips weekly, and the vehicle must be 100% at all times! It you want outstanding service Hawthorne is the place to go! The entire staff is very professional, and the technicians are outstanding! ---- If you need a vehicle contact JR Gray! ---- He is a professional! More
by Cordano
July 19, 2017
Window repair This was the only dealership in Bergen county that did repairs on a Saturday. The fit me in to their schedule and had my vehicle ready in three.hour This was the only dealership in Bergen county that did repairs on a Saturday. The fit me in to their schedule and had my vehicle ready in three.hour which is excellent when you are being fit in on a emergency repair. Thanks again for excellent job performed More
by Beverlyvenet
Employees Worked With
