Hawthorne Chevrolet - Service Center

Satisfaction guaranteed Even when you had no intentions in having to have your vehicle towed into the dealership. Being without your ride at the worst moment. They handle you Even when you had no intentions in having to have your vehicle towed into the dealership. Being without your ride at the worst moment. They handle your situation and leave you with a smile on your face. Thank God for warranties!!! When you get your issues solved and didn't have to pay a dime... Thanks! Chevrolet!!! More

Always a Pleasure Hawthorne Chevrolet is always courteous and honest. They evaluate your issue and do not add on additional (not required) work. They are truly the be Hawthorne Chevrolet is always courteous and honest. They evaluate your issue and do not add on additional (not required) work. They are truly the best. More

Did a terrific job excellent service Very satisfied with treatment and workmanship did a great job. Extremely satisfied. Very efficient and kept me well informed of the problems and di Very satisfied with treatment and workmanship did a great job. Extremely satisfied. Very efficient and kept me well informed of the problems and did repair in a timely fashion. More

Always a friendly atmosphere at the dealership. Everyone at the dealership is always friendly and helpful. This was my first service appointment since purchasing my 2016 Trax at the dealer, and the Everyone at the dealership is always friendly and helpful. This was my first service appointment since purchasing my 2016 Trax at the dealer, and the experience was just as good as with my other car I bought there. More

Fast and easy. Great service at Hawthorne Chevrolet. Fast and easy besides being great. Brooke got us in on short notice. Service was performed quickly and I was ba Great service at Hawthorne Chevrolet. Fast and easy besides being great. Brooke got us in on short notice. Service was performed quickly and I was back the same day to get my vehicle. Can’t beat it More

Air Bag Sensor indicator light I had been in a few weeks earlier to have my airbag sensor light fixed. I was told at the time that the part would have to be ordered. The service I had been in a few weeks earlier to have my airbag sensor light fixed. I was told at the time that the part would have to be ordered. The service person ordered the part and called me to let me know that the part was in house about a week later. I made an appointment for this service to be completed. I waited about an hour before I was told that the repair would take some time and that I would be given a loaner car. My thought--why make me wait an hour to tell me that the repair was going to take an extended period. I was given an old beat up Chevy Impala with over 100,000 miles. It had damage to both the front and rear bumpers, the inside of the car was dirty. But what was I to do? I took the loaner and about 5 hours later I was called and told that the repair was completed. A technician should know how long a repair will take. My thought is that the part that was ordered was given to someone else and that the part for my car had to be picked up and installed. I good part of my day was consumed driving back and forth from the dealership. More

Great customer service and prices. I have been going to Hawthorne Chevy since 1998. Very friendly and courteous employees and knowledgeable. You don't have to be worried about getting r I have been going to Hawthorne Chevy since 1998. Very friendly and courteous employees and knowledgeable. You don't have to be worried about getting ripped off. Great job. More

very good job Was treated very professionally from time I arrived to the time I left. Had the left door actuator removed and replaced, it was done in a very timely Was treated very professionally from time I arrived to the time I left. Had the left door actuator removed and replaced, it was done in a very timely manner the first time. I should of checked it before I left but didn't figured it was going to work,but evidently it didn't as the connection came loose. Called and talked with Brooke Geyer and went straight back auto was brought back in shop right away and fixed and now working correctly thumbs up to all More

Professional company great job Can’t say enough good things about what’s the one Chevrolet my service consultant Steve took care of everything drop me off at home pick me up in the Can’t say enough good things about what’s the one Chevrolet my service consultant Steve took care of everything drop me off at home pick me up in the car was done outstanding work by all highly recommend this dealership!!! More

INCORRECT ITEM ORDER BY DEALERSHIP Since my car didn't come equip with spare tire, at time of purchsaing 4 new tires, I requested the best tire taken off my car be used as a spare. I w Since my car didn't come equip with spare tire, at time of purchsaing 4 new tires, I requested the best tire taken off my car be used as a spare. I would need a rim ordered for the tire. Apparently, the rim that was ordered by Mike Rivera, was for a spare tire, not the tire that was removed from the car . Thanks to Steve Kochan, who was very helpful, he will be ordering a spare tire kit that I will be able to fit in my car. More