Hawthorne Chevrolet - Service Center

Disrespected and Not Customer Friendly Brought truck for recalls&brake diagnosis. Not told of charges/fees. Service department was rude and disrespectful. Waited til 3:57 for truck (close@4 Brought truck for recalls&brake diagnosis. Not told of charges/fees. Service department was rude and disrespectful. Waited til 3:57 for truck (close@4). More

Great Customer Service Always prompt and great service! Always feel confident that my issues will be taken care of and most important I'm treated with respect. Friendly ser Always prompt and great service! Always feel confident that my issues will be taken care of and most important I'm treated with respect. Friendly service. More

service prompt and courteous. vehicle was taken in when arrived, repair completed quickly and was advised of recommeded repairs without any pressure to com prompt and courteous. vehicle was taken in when arrived, repair completed quickly and was advised of recommeded repairs without any pressure to complete on this visit More

Routine Service I'm a long time customer and go to the dealership for all service needs. Evan for an oil change, which I could have done elsewhere. It's the personal I'm a long time customer and go to the dealership for all service needs. Evan for an oil change, which I could have done elsewhere. It's the personal touch and quality service that make a difference. More

Made simple Very informed and easy to deal with. They explain if something doesn’t need to be done this service, but why it should be done the next. Very informed and easy to deal with. They explain if something doesn’t need to be done this service, but why it should be done the next. More

Very professional and sympathetic Very professional service and sympathetic to the needs of the customer... The y did the improvements my car needed and did not try to push off servic Very professional service and sympathetic to the needs of the customer... The y did the improvements my car needed and did not try to push off services i did not need. More

Hawthorne Chevy Service Department is always very friendly. To the call for appointment to the check out. Things move quickly and efficiently. Waiting room is comfort Service Department is always very friendly. To the call for appointment to the check out. Things move quickly and efficiently. Waiting room is comfortable. Customer Service is excellent. More

Excellent service. Very helpful. Good service! The car was checked thoroughly and then I was told what areas were in need of correction. The prices were quoted up front Very helpful. Good service! The car was checked thoroughly and then I was told what areas were in need of correction. The prices were quoted up front and they were all reasonable. The repairs were complted in a prompt manner and I was satisfied. More

Easy Peasey I scheduled the appointment through you web site. It was confirmed. I met Al Hoverman, Service Guy with an emphasis on service. No hassle, done. I scheduled the appointment through you web site. It was confirmed. I met Al Hoverman, Service Guy with an emphasis on service. No hassle, done. More

Great service. Convenient appointment times and late pick-up times. Loaner cars always available. Discount coupons are always available for various service. The Convenient appointment times and late pick-up times. Loaner cars always available. Discount coupons are always available for various service. The customer waiting area is clean and provides amenities. More