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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,018 Reviews

3,018 Reviews of Hawthorne Chevrolet - Service Center

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September 19, 2018

Service Fast service, Easy appointment scheduling, purchased two trucks from the dealer. Large inventory and selection. Had no issues when last truck was in More

by Chevelleowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 19, 2018

Great service The service writer Mike Rivera is great. Easy to work with, straight forward, and totally professional . Everyone I’ve encountered or worked with a More

by GREGNKMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Mongiardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Monnecka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Bickford
September 19, 2018

Consistent and reliable . very happy with the service. They do not pressure me to spend money on services and explain work that is necessary and unnecessary. More

by MARGIEMANSUETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Keane
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Issue Hawthorne identified the issue with vehicle, ordered the part, and corrected the problem in a relatively short period of time. Very efficient. No comp More

by BDOHERTY013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2018

Service was Fast and easy I was there for the service two times, and each time it was easy to sign up over the phone to take an appointment and service was also fast the last t More

by BAHOLIMOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 15, 2018

Excellence service FROM MY CALL TO MAKE AN APPOINTMENT, ARRIVAL AND DEPARTURE ALL STAFF WERE GREAT Next time I will pay more attention to names of Staff More

by jWADE618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SORRY I DID NOT PAY ATTENTION TO NAMES
September 14, 2018

Quick and efficient It was nice to come in a little early and be taken care of right away because I have to work and I was out much quicker than I thought I would be More

by TAMBEREZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2018

Terrible last time, terrible this time. No need to go in to great detail. They are fully aware of my thoughts and feelings with my several experiences. Unhappy with the carefree nope can't h More

by JEFFREYCSPANN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Dingertopadre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Hawthorne Chevrolet responded

Thank you for your feedback! We would like to to ensure you have the best experience with us as possible. Please reach out to us with any questions or how we can help turn your experience into a 5-start experience! Joe Decangi - Service Manager. 973-427-11560 jdecangi@hawthornechevrolet.com

September 13, 2018

It was great Everyone was wonderful and kind and they do excellant work. I enjoy going there to have my car serviced They just need to get the coffee machine fi More

by TORS14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Mongiardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Rodriguez
September 13, 2018

Excellence beyond compare Excellent service from start to finish. They went above and beyond. They even notified me when it was ready for pick up. I definitely will be back - More

by SASALYN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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