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3,018 Reviews of Hawthorne Chevrolet - Service Center
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September 25, 2018
Great job! Great place, I have been dealing with Hawthorne Chevrolet for over twenty five years. Service, parts and sales have always been great to me and my f Great place, I have been dealing with Hawthorne Chevrolet for over twenty five years. Service, parts and sales have always been great to me and my family! More
by Blazer.1984
Verified CustomerEmployees Worked With
Other Employees :
Steve Messner, Jimmy Ridgeway, Paul Heisler, Louie Ojeda , Steve Barna
September 24, 2018
Crooked and Unfair I took my car here over the weekend for service, my car started to shake a bit when I would press on the brakes. Upon reviewing my car they tell me th I took my car here over the weekend for service, my car started to shake a bit when I would press on the brakes. Upon reviewing my car they tell me that my rotors were severely "warped" and they needed to be "cut", that if I don't get this done immediately I risked the chance of not being able to brake in the event it rained and would get into a bad car accident. That I could not drive the car like this anymore. I asked how much this would coast me and they gave me the price of around $450.00, finding the price too high and not knowing much about cars I hesitated a bit, but the person assisting me (Michael Rivera) told me that I needed to get this done ASAP. I wanted to ask around for another piece but feeling pressured I then told them to fix it. However I felt this price was too much. In the end I paid $493.70 to have them cut my rotors. Once I got home I called my cousin who was a mechanic and told him what they did and what they charged me and he told me that they robbed me! He said that getting new rotors and having them changed would have been cheaper. They didn't even give me new rotors and in the next 1000 miles or so I eventually would need to get my car serviced again because I would need to get new ones. Having my rotors cut is only a temporary thing and not really helping the main issue. This is how they make money off of people. They see an older woman coming in and they look to see how they can make money off of me and not how they can help me. I feel robbed and taken advantage of. I'm not sure how these people sleep at night and I know I won't get my money back… but God doesn’t like ugly and karma is real. Don’t trust these people. Get your car diagnosed here and go someplace else that won't rob you of your hard earned money. More
by WALDINAJENNY
Employees Worked With
September 24, 2018
Friendly Service department associates were very friendly. They text me the entire time my car was there. They kept me updated and text me when my car was done Service department associates were very friendly. They text me the entire time my car was there. They kept me updated and text me when my car was done. My car was finished sooner than inticipated. More
by ADINA_723
Employees Worked With
September 24, 2018
Extremely helpful and fast Brought my corvette in with clutch related issues. They were able to diagnose my problem and fix it in 2 days. Would highly recommend this dealer Brought my corvette in with clutch related issues. They were able to diagnose my problem and fix it in 2 days. Would highly recommend this dealer More
by Pwinters
Employees Worked With
September 23, 2018
Once again, a great experience Took my Equinox in for a recall service. My car was taken immediately and the service was done exactly on time. Truly professional from all angles, st Took my Equinox in for a recall service. My car was taken immediately and the service was done exactly on time. Truly professional from all angles, start to finish. More
by LawrenceWolff
Employees Worked With
September 23, 2018
Excellent The Service is excellent overall, no waiting time when shown up in the appointment time, the waiting lounge is good equipped with much needed coffee d The Service is excellent overall, no waiting time when shown up in the appointment time, the waiting lounge is good equipped with much needed coffee dispenser. More
by HARIPRASAD.KC
Employees Worked With
September 23, 2018
AWesome Great crew! Love working with HAwthorne chevy... would recommend to anyone. I hope that they always get a very positive review Yours truly, Ro Great crew! Love working with HAwthorne chevy... would recommend to anyone. I hope that they always get a very positive review Yours truly, Robert Owen More
by OWEN1832
Employees Worked With
September 21, 2018
Awesome!! Quick to take care of my issue, did not overcharge me...makes me trust them to go back again without hesitation. Friendly and understanding, I really Quick to take care of my issue, did not overcharge me...makes me trust them to go back again without hesitation. Friendly and understanding, I really appreciate their consideration of my needs. :) More
by NFOODY
Employees Worked With
Other Employees :
Nicole...ladies in Service check out...so nice!!
September 21, 2018
Best Service Brooke was fantastic and was on top of everything.Always a pleasure using Hawthorne Chevy. Highly recommend stopping in for service everyone is friend Brooke was fantastic and was on top of everything.Always a pleasure using Hawthorne Chevy. Highly recommend stopping in for service everyone is friendly and knowledgeable! More
by KEVIN@DOWNESTREESERVICE.COM
Employees Worked With
September 20, 2018
Equinox Hawthorne Chevy has been our dealership for years...I guess that says it all! I have never had a bad experience there, that’s why we keep going back. Hawthorne Chevy has been our dealership for years...I guess that says it all! I have never had a bad experience there, that’s why we keep going back." More
by MAXNMOL2
Employees Worked With
