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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,018 Reviews

3,018 Reviews of Hawthorne Chevrolet - Service Center

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September 30, 2018

Fantastic Service! I can always expect courteous, friendly and knowledgeable customer service provided every time I visit the dealership. The estimate and time-frame f More

by MamaRuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomiki Masso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Curry, Steve Barna
September 29, 2018

Review of Hawthorne Chevrolet Service Department Requested an 8am appointment for service on my 2017 Chevrolet Silverado. Service Advisor Brooke Geyer greeted me and was most pleasant and helpful. My More

by FOURMONTANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
September 29, 2018

Wonderful service Brooke was wonderful. She ordered the part and had it installed the next day. She was professional but also friendly. I would recommend her to anyon More

by carol f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2018

Just a perfect Service with Brooke taking care of everything Brooke took care of my car in every aspect. Kept me up to date and informed me frequently. A great service adviser Chevy has working for them. More

by Ngraetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2018

Service Mike Rivera has always been there for me even before I leased my car from Hawthorne Chevrolet. This is my 3rd Cruze. The first Cruze was awful, It had More

by Mike Rivera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2018

Prompt and courteous as always Always had great service experience from minor repair to general maintenance done on all my Chevy vehicles at Hawthorne. I have also recommended frien More

by DougNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2018

Services I always get excellent service , service manager Steve always answers any questions I might have. Will recommend Hawthorne Chevy to all my friends. T More

by Zan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Check Engine light on Dropped off car on a Saturday and was back in the road a few hours later at no charge. Communication was great throughout the process. Thanks Mike! More

by kentheas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2018

Superior Service The service team is always friendly and knowledgeable. Car issues are fixed timely the first time. I highly recommend Hawthorne Dealership as I am c More

by LE.OSULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2018

Horrible They fixed my transmission and not even 24 hours later it completely broke down again. Got it back still having issues and no one will return my calls More

by Jessica123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 05, 2018 -

Hawthorne Chevrolet responded

Thank you for your feedback! We would like to to ensure you have the best experience with us as possible. Reach out to us directly. Joe Decangi - Service Manager. 973-427-11560 jdecangi@hawthornechevrolet.com

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