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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,018 Reviews

3,018 Reviews of Hawthorne Chevrolet - Service Center

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October 05, 2018

Service Just great service and professionalism They went above and beyond to accommodate my needs. Took me to work. Fixed my car and had it ready when I wan More

by Smailley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
October 05, 2018

Excellent I have purchased all of my vehicles from Hawthorne Chevy and it has always been a pleasure. Steve in the service dept he’s awesome. My overall experi More

by POOCHIE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2018

Great friendly service Mike was terrific and really took care of us like it was his own vehicle needing service. He was communicative and friendly. The work was finished in More

by Tuppergalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2018

Very good service Brought my 2018 Bolt in for repairs...The car went completly dead. Turned out there was a cable that had a loose connection and was replaced right awa More

by Tony
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2018

Car service Terrible customer service take long to fix and figure out what is wrong with the car and on top they don't have the parts and equipment to fix the pro More

by Yarh,galapa51769
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Hawthorne Chevrolet responded

Thank you for your feedback! We would like to to ensure you have the best experience with us as possible. Please reach out to us with any questions or how we can help turn your experience into a 5-start experience! Joe Decangi - Service Manager. 973-427-11560 jdecangi@hawthornechevrolet.com

October 01, 2018

Mike Rivera in the service dept is top shelf!! I had transmission trouble on my 2016 GMC Yukon Denali and Mikejist made everything ok. He provided me with a loaner car, diagnosed and fixed the pro More

by Sach Inman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2018

Superb service Our truck had engine issues, and we were taken in for service right away. We were down for a few days while waiting for parts, and they provided us w More

by larrygre1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2018

Service wth rep was very good. As I stated service was very good. However Hawthorne Chevy service department should have more loaner cars available in good condition available to c More

by ELMARCHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2018

Awesome I did awesome I'm a simple person I either like you or I don't like you I like Hawthorne Chevrolet everyone there associated with Hawthorne Chevrolet More

by Truckeral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2018

Friendly and fast. This is a dekear unlike others. They're so welcoming, quick and honest. Not trying to sell you more items then you need. Great experience. I will stic More

by Joel123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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