Hawthorne Chevrolet - Service Center

Very good Customer service rep (phone) & the service Advisor (Mike) re-informed me of what I needed done after I put off the needed service for a couple of mont Customer service rep (phone) & the service Advisor (Mike) re-informed me of what I needed done after I put off the needed service for a couple of months. Wait time was minimal, and faster than I expected. More

Tire changed There was a Quick turnaround in putting the new tire on my car. They also communicated throughout the process. all and all it was apleasant experienc There was a Quick turnaround in putting the new tire on my car. They also communicated throughout the process. all and all it was apleasant experience. More

Fantastic service My experience has been A+ since day one. Every person I have dealt with has been very personable, professional, and accommodating. I would totally r My experience has been A+ since day one. Every person I have dealt with has been very personable, professional, and accommodating. I would totally recommend Hawthorne Chevrolet!!!! More

Friendly and efficient and will return Friendly, efficent and will return. I still stay with Chevy because of the great service and Steve Kochan. This is my third lease so that should mean Friendly, efficent and will return. I still stay with Chevy because of the great service and Steve Kochan. This is my third lease so that should mean a lot. Hope it stays this way and I don't have to go to Nissan. More

Visit for MIL lit. The Service writer, Brooke, accurately relayed my concern to the Service department and the issue was resolved in less than an hour. The waiting room The Service writer, Brooke, accurately relayed my concern to the Service department and the issue was resolved in less than an hour. The waiting room was more than adequate and I never felt forgotten or ignored. I would recommend Hawthorne Chevrolet's service staff in the future. More

Not as good as previous visits The person who greeted me didn’t even say hello. The person who took my info was not friendly, and lied on my service report. Said I wanted specific w The person who greeted me didn’t even say hello. The person who took my info was not friendly, and lied on my service report. Said I wanted specific work done. Not true, it was recommended to me to have it done and I’m not certain that was true. This experience was by far the worst I’ve had in the almost 3 years I’ve been a customer. More

30k Service I was fully informed of the wait time for my 30k service and the car was delivered within that time. Everyone was friendly and the waiting room was cl I was fully informed of the wait time for my 30k service and the car was delivered within that time. Everyone was friendly and the waiting room was clean and comfortable. Always a pleasure to bring my car in for service. More

Awesome My service was prompt and excellent. Mike was very professional and got me out on the road right away. J.R. sold me my Camaro 5 years ago. He’s the be My service was prompt and excellent. Mike was very professional and got me out on the road right away. J.R. sold me my Camaro 5 years ago. He’s the best. More

Repair Good place to get car fix, had question they got answer or find out what I need to know, to get what I need to know Good place to get car fix, had question they got answer or find out what I need to know, to get what I need to know More

Humming problem Steve told me to come in and they fixed it. Now it's fine. I always trust his recommendations he said too many pot holes on the road Steve told me to come in and they fixed it. Now it's fine. I always trust his recommendations he said too many pot holes on the road More