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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,018 Reviews

3,018 Reviews of Hawthorne Chevrolet - Service Center

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November 02, 2018

Service to change the leaking lower oil pan The service was good. Since they couldnt complete the fix in one day, they had arranged for a loaner on time. They have also dropped me off at work us More

by Babu4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

Prompt service Prompt and fast service, especially when my family and I were in a rush and we needed them to finish all work quickly so we could get our car back bef More

by One_five_blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

Very accommodating Hawthorne is very accommodating in both sales and service. I arrived without an appointment and asked for a tire rotation and oil change. They got More

by CVR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

Problem with tire was prompt and professional. The computer pointed to a problem with the front right tire but Mike was able to determine that it was the right rear tire that had a nail in it.The c More

by LMESSINA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

Excellent business Great friendly service by Joe mgr. & Mike. I trust my car to be serviced there. Friendly crew! Expert clean service. I enjoy a great cup of coff More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

Hawthorne Chevrolet always provides top quality service. I have been working with Steven Kochan for the past few years for my service needs. He has always been an asset as I try to keep our vehicles in top c More

by GUAZZOALBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Curry - sales
November 01, 2018

1st car care visit Great service- needed first oil change,etc. it was taking longer than expected but when mgr came in to tell me it was done he said that they also took More

by ZETNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingertopadre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Mike Lohwin & Steve Kochan repaired my drivers door lock. Mike Lohwin has worked on 4 of my cars over the last 15 years. A 1994 Buick with 185,000 miles, the 2008 Cobalt had 118,000 miles, and my two current More

by jbohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Worries disregarded When I spoke to the advisor I told her I had a worry about my trunk latch not catching. She told me the technician checked everything and nothing was More

by JENIBETH.PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brooke Geyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Hawthorne Chevrolet responded

Thank you very much for your feedback, it is greatly appreciated! We'd like to ensure that you are a happy customer, please let us know what we can do better to turn this into a 5 star experience! Joe Decangi - 973-427-1560 jdecangi@hawthornechevrolet.com

November 01, 2018

Sales n Service John Dinger was a pleasure to work with very professional easy to deal with. Service department was very accommodating and I had no issues with them. More

by ABERG827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingertopadre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I don’t remember the name of the sales manager that help me.
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