Hawthorne Chevrolet - Service Center

Caring,and desire to get you on your way! Steve has great patience. I have tendency to ask another question before you can answer the first one. But Steve would wait,than answer them all. Steve has great patience. I have tendency to ask another question before you can answer the first one. But Steve would wait,than answer them all. More

Pleasure to work with Excellent work with a great attitude. Pleasure to deal with. On time no surprises. I recommend the service center to any one that requires maintenan Excellent work with a great attitude. Pleasure to deal with. On time no surprises. I recommend the service center to any one that requires maintenance More

Awesome service As always Hawthorne Chevrolet never disappoints. Always professional and knowledgeable. Special accolades to Mike Rivera, Service Representative. He As always Hawthorne Chevrolet never disappoints. Always professional and knowledgeable. Special accolades to Mike Rivera, Service Representative. He helps me with the process of meeting with the insurance adjuster and having my car repaired in a timely manner. More

Friendly service Visit was professional and speedy. They did not try to sell me things I didn’t need. Waiting area very clean and WiFi was excellent. Visit was professional and speedy. They did not try to sell me things I didn’t need. Waiting area very clean and WiFi was excellent. More

Quick, efficient and informative. I had a check list of service items that I was sure would cost a small fortune to cover. However, the service rep walked me through everything and too I had a check list of service items that I was sure would cost a small fortune to cover. However, the service rep walked me through everything and took the positions "let's review and see what's needed." Perfect! Items that didn't need to be replaced weren't - how often can you say that about any service center? I'm grateful and will return for future service needs. More

Service behavior I dropped my car off on Monday morning to check check engine light they told me your car needs some work on the transmission I left my car and he sai I dropped my car off on Monday morning to check check engine light they told me your car needs some work on the transmission I left my car and he said he can order the parts it will be here tomorrow or after tomorrow and I left that day I called the next day to ask if they receive the part they said would you get some of it not all and then I said how long they said they don’t know and then I said OK can I please have a loaner they said OK let me check with my service manager and I will get back to you he did not I called back the next day I said did you speak with your service manager he said oh yeah we didn’t have any loaners is it OK can I have a loaner please I have some errands that I have to run is it OK today maybe if we get one bag is it OK if you call me I called back the next day can I please have a loaner He said no nothing came back in the day after you get it on her back and said no we didn’t get a loaner back that was the issue till Friday that’s a whole week now More

Engine needed warranty work Car was fixed one day early. Service department listened to my concerns and the repair was covered under the warranty. I would recommend the service d Car was fixed one day early. Service department listened to my concerns and the repair was covered under the warranty. I would recommend the service department. More

Oil change Scheduled appointment for oil change. Service was provided in a timely and friendly manner. Appreciated the WiFi access as I could work while I wa Scheduled appointment for oil change. Service was provided in a timely and friendly manner. Appreciated the WiFi access as I could work while I waited for service to be completed. . More

Superior service I was greeted with a smile and treated with the best service I could ask for, they checked my truck for other issues. My service manager didn't just a I was greeted with a smile and treated with the best service I could ask for, they checked my truck for other issues. My service manager didn't just advise me of needed service but he showed me. More

Very caring service They are nice and treat you like family. They are not going to sell you a repair that you don’t need . They will always take good care of you They are nice and treat you like family. They are not going to sell you a repair that you don’t need . They will always take good care of you More