Hawthorne Chevrolet - Service Center

Cruze maintenance Steve took care of car that was towed to dealership on Sunday without me coming to Hawthorne. Called Monday morning. Diagnosed problem and authorized Steve took care of car that was towed to dealership on Sunday without me coming to Hawthorne. Called Monday morning. Diagnosed problem and authorized the work. More

Terrible experience. I went for a regular service and ac issue. And changed brake vacuum pump. They didn’t have ac parts. And i told them to put all back and i will set I went for a regular service and ac issue. And changed brake vacuum pump. They didn’t have ac parts. And i told them to put all back and i will set up service next time. When I picked up the car, the engine warning sign was on and engine was starting very slow. I picked up the car 6:30pm Friday. There were no service consultants. No one informed about this. They just didn’t care about the car. It didn’t have this issue before the service. And i took my car to local auto shop to fix it. They are way cheaper and nicer. The local shop even took care about what the dealer massed my car up. What a terrible experience!! Will never go bak!!! More

Great, great service by Mike. Mike R. is the most knowledgeable and professional service representative that I EVER dealt with. He know our car inside and out. He is diplomatic and Mike R. is the most knowledgeable and professional service representative that I EVER dealt with. He know our car inside and out. He is diplomatic and firm.Thank you. More

another positive experience been servicing my 2003 Z06 with Steve for the last 5yrs, & wouldnt go to anyone else - he’s honest & always does a great job; whenever i get the car b been servicing my 2003 Z06 with Steve for the last 5yrs, & wouldnt go to anyone else - he’s honest & always does a great job; whenever i get the car back, it always runs like the first day i drove it [almost 30,000 miles ago] would recommend Steve to anyone, as he’s been great to deal with since day one More

Polite and prompt Answered all of my questions. Very nice waiting facilities and free refreshments were available. Everyone made me feel very comfortable. Ser Answered all of my questions. Very nice waiting facilities and free refreshments were available. Everyone made me feel very comfortable. Service entrance was easy to find. More

Great service writer and got my car back to me very quick Overall service writer was quick to the point and knew his job and service was very quick I was in the waiting area less than 45 minutes Overall service writer was quick to the point and knew his job and service was very quick I was in the waiting area less than 45 minutes More

Amazing very knowledgeable and great employees As soon as I pulled up someone was there to help and as soon as he heard the noise in my car he knew what it was and I'm glad I chose them for my sale As soon as I pulled up someone was there to help and as soon as he heard the noise in my car he knew what it was and I'm glad I chose them for my sales and service experience..in there eyes the customer is important and that says alot.. More

Great and Honest Service Great Employees. Always there to answer all questions. Anything I needed done, they always give you options and only do work you approve. Very friendl Great Employees. Always there to answer all questions. Anything I needed done, they always give you options and only do work you approve. Very friendly. I recognize the same faces that have been there for 10 plus years. That shows they treat employees like family. More

Oil change and rotate Just a typical oil change and tire rotation. No real issues. But I did spend an hour wandering around the lot/showroom without anyone even asking abou Just a typical oil change and tire rotation. No real issues. But I did spend an hour wandering around the lot/showroom without anyone even asking about my interest in a vehicle. It’s nice not to be hounded by a salesperson but it only takes a few seconds to find out if you have a potential customer or not. Hint: you did. More

Always a pleasant expefrience Service Dept. is very competent while very concerned to provide their best to customers. Quality of service is excellent as is their estimate of tim Service Dept. is very competent while very concerned to provide their best to customers. Quality of service is excellent as is their estimate of time. More