Hawthorne Chevrolet - Service Center

Amazing Service and Care The people at Hawthorne Chevrolet went above and beyond to provide me with thorough information about my vehicle and the work that needed to be done. The people at Hawthorne Chevrolet went above and beyond to provide me with thorough information about my vehicle and the work that needed to be done. They were personable, helpful, and made my experience a breeze! They stayed in touch throughout the process and kept me updated every step of the way. I highly recommend the Hawthorne Chevrolet service department. Top quality work with top quality service! More

Saturday morning no appointment Mike squeezed me in even though i didn’t have an appointment I thought I had a coolant leak My car was diagnosed quickly and I am very happy with t Mike squeezed me in even though i didn’t have an appointment I thought I had a coolant leak My car was diagnosed quickly and I am very happy with the service I will always return to Hawthorne More

Unhappy A loaner car approved by owner Steve was refused day of service. Very unhappy and looking for another dealership who will honor their word. A call eve A loaner car approved by owner Steve was refused day of service. Very unhappy and looking for another dealership who will honor their word. A call even came in to Al while i was sitting in the office saying apparently a loaner was promised to her. Everyone seemed annoyed at this and in the end they all said no to a car. More

long waiting time I came for an oil change and flat tire on Wednesday. I was told after an hour waiting that there was a nail in the side and they needed to order a tir I came for an oil change and flat tire on Wednesday. I was told after an hour waiting that there was a nail in the side and they needed to order a tire. I returned the next afternoon and waited an hour and a half before being updated. I think I should have notified sooner. More

2018 Equinox Al was a pleasure to work with very pleasant and attentive. I can’t say the same for Mike who I had to sign paperwork for another car he was very rude Al was a pleasure to work with very pleasant and attentive. I can’t say the same for Mike who I had to sign paperwork for another car he was very rude and shouldn’t be dealing with the public! More

Expensive and unreliable Brought my car in for a recall and to replace back breaks and rotors. Upon leaving car started checking including seat and steering wheel. Took it bac Brought my car in for a recall and to replace back breaks and rotors. Upon leaving car started checking including seat and steering wheel. Took it back in only to find out that the front ones needing replacing now. This wasn’t happening prior to the visit. Doesn’t seem like a coincidence to me. Shouldn’t they have checked this the first time? Brought my car to a local mechanic who charged significantly less. More

Car Repair I’m always extremely satisfied with the work provided by Hawthorne Chevrolet. Mike was a pleasure to work with and you always feel like he’s trying t I’m always extremely satisfied with the work provided by Hawthorne Chevrolet. Mike was a pleasure to work with and you always feel like he’s trying to do the best for you. Our car was fixed and ready for pick up extremely quickly which is all we could’ve asked for. More

Oil change I took my car in for an oil change. It was quick and they gave me a discount on the price. No complaints on this visit. I took my car in for an oil change. It was quick and they gave me a discount on the price. No complaints on this visit. More

Good Experience The problem I explained was taken care of and done in a timely manner.If I experience any other problems I will not hesitate to call for service. The problem I explained was taken care of and done in a timely manner.If I experience any other problems I will not hesitate to call for service. More

Service Very professional staff .Excellent service and the multi point vehicle inspection report is accurate .The check the minimal detail from onstar to vi Very professional staff .Excellent service and the multi point vehicle inspection report is accurate .The check the minimal detail from onstar to visible functional inspection More