3,018 Reviews of Hawthorne Chevrolet - Service Center
Did what they said they would do. On time. Dropped it off and picked it up at the end of the day. On time. Dropped it off and picked it up at the end of the day. More
Came in for an oil change and 30000 mile service. Details and cost of service were very well explained. Went above usual service to clean out unusual amount of debris in engine area. Details and cost of service were very well explained. Went above usual service to clean out unusual amount of debris in engine area. More
Quick service every time with reasonable pricing and it helps they can shuttle you there and back. helps they can shuttle you there and back. More
We always have a good experience at Hawthorne Chevrolet service. Very honest and dependable. Highly recommend. service. Very honest and dependable. Highly recommend. More
My family has purchased several new vehicles from Hawthorne Chevrolet in the years past and have always had the vehicles serviced at the dealership. My initial service writer was STEVE KOCHAN, who is Hawthorne Chevrolet in the years past and have always had the vehicles serviced at the dealership. My initial service writer was STEVE KOCHAN, who is now the service manager at the dealership. Steve was always on the top of his game with good advice pertaining to my vehicle service. Upon Steve becoming the service manager, I have used Mike Rivera as my service writer. Mike has followed in Steve’s footsteps and assisted me with all my service needs . The service department is essential to making the dealership what it is today. Any dealership can sell vehicles. The service department is the key to having your vehicle running properly!!!! More
I've probably leased at least 6 vehicles from here, possibly more. For the most part a good experience. possibly more. For the most part a good experience. More
10/21 Booked on-line a service appt for 8 am Mon, rcvd a call saying cant do 8 am but 9 am is good, np. Bring a 2024 Suburban Z in for oil & tire rotation. Was told there is a software update also, shud tak call saying cant do 8 am but 9 am is good, np. Bring a 2024 Suburban Z in for oil & tire rotation. Was told there is a software update also, shud take hr, hr and a half, so I wait. At 11:45 my truck comes out (more than 2 1/2 hrs later)! Mechanic gets out of truck and says, "Software update didnt take". My info screen is blank! Im already over an hr late for an appt, so I take the truck and lv. The attached photo pops up & I fixed myself following directions. Haw Chevy service is a sh*tshow, no updates & no communication during service. Now I read a lady went thru same issue last week with oil change. Dont waste ur time replying since u made no effort to fix ur service dept oil change timing after last complaint. 10/23 This gets better, they called me yesterday and asked why I missed my appt! More
Kera is an awesome representative for Hawthorne Chevrolet. She knows her stuff and she is so helpful. This is one dealership that doesn’t do unnecessary repairs..Kera Will outline for you what need Chevrolet. She knows her stuff and she is so helpful. This is one dealership that doesn’t do unnecessary repairs..Kera Will outline for you what needs to be done at how many miles I can’t say enough about her! More
Been going here for years always great service great prices and the people here are wonderful prices and the people here are wonderful More
Always easy to schedule a service appointment. All services explained. Short wait time . Friendly and knowledgeable personnel All services explained. Short wait time . Friendly and knowledgeable personnel More