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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,016 Reviews

3,016 Reviews of Hawthorne Chevrolet - Service Center

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November 19, 2024

Quick service every time with reasonable pricing and it helps they can shuttle you there and back. More

by dkdariusz885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kera Lenart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Hawthorne Chevrolet responded

Thanks so much for your feedback. We look forward to your next visit to Hawthorne Chevrolet!

November 19, 2024

We always have a good experience at Hawthorne Chevrolet service. Very honest and dependable. Highly recommend. More

by MKATEC123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Hawthorne Chevrolet responded

Thank you for recommending Hawthorne Chevrolet! We're delighted to hear that our service team consistently provides honest and dependable experiences. We look forward to serving you in the future!

November 17, 2024

My family has purchased several new vehicles from Hawthorne Chevrolet in the years past and have always had the vehicles serviced at the dealership. My initial service writer was STEVE KOCHAN, who is More

by PAPABEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Hawthorne Chevrolet responded

Thank you for your loyalty to Hawthorne Chevrolet over the years! We're delighted to hear that both Steve and Mike have provided excellent service, ensuring your vehicles run smoothly. We truly believe our service department is a vital part of what makes us stand out. Looking forward to assisting with all future needs!

November 16, 2024

I've probably leased at least 6 vehicles from here, possibly more. For the most part a good experience. More

by skynard45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Mongiardo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Verheeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kera Lenart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Hawthorne Chevrolet responded

Thank you for your continued trust in Hawthorne Chevrolet! We're glad to hear that you've had positive experiences with us over the years. Looking forward to assisting you again in the future!

October 25, 2024

10/21 Booked on-line a service appt for 8 am Mon, rcvd a call saying cant do 8 am but 9 am is good, np. Bring a 2024 Suburban Z in for oil & tire rotation. Was told there is a software update also, shud tak More

by skyfield6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Rep
Oct 25, 2024 -

Hawthorne Chevrolet responded

I'm truly sorry to hear about your frustrating experience with our service department. We strive for efficient and clear communication, and it's disappointing that we fell short in this instance. I understand how inconvenient this must have been for you, especially with the missed appointment follow-up call. If you're open to discussing further or if there's anything else we can do to assist you now, please feel free to reach out directly. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

September 19, 2024

Kera is an awesome representative for Hawthorne Chevrolet. She knows her stuff and she is so helpful. This is one dealership that doesn’t do unnecessary repairs..Kera Will outline for you what need More

by Geriac63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kera Lenart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Hawthorne Chevrolet responded

Thank you for the glowing review! We're delighted to hear that Kera provided such knowledgeable and helpful service at Hawthorne Chevrolet. We appreciate your trust in us and look forward to assisting you again in the future!

September 10, 2024

Been going here for years always great service great prices and the people here are wonderful More

by SPINNCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Hawthorne Chevrolet responded

This is what we love to hear! Thank you for all your support of Hawthorne Chevrolet!

August 01, 2024

Always easy to schedule a service appointment. All services explained. Short wait time . Friendly and knowledgeable personnel More

by Dmr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Hawthorne Chevrolet responded

Thanks for the great feedback! We're glad to hear that scheduling and service at Hawthorne Chevrolet have been convenient and efficient. Drive safely!

July 24, 2024

Call broke down call up. Next day gave an Appointment.. I was out the same day. More

by h74343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Hawthorne Chevrolet responded

We're grateful to have you as a Hawthorne Chevrolet customer. Thanks for the review!

June 18, 2024

Kera is awesome in staying in touch with you while getting service done. Service techs do great work. Fix it right the first time More

by JTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kera Lenart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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