Hawthorne Chevrolet
Hawthorne, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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We needed a vehicle that could tow a boat, has 4 wheel drive for skiing in VT, cargo space to carry all our ski gear (replacing a mini-van). We had our research in hand from Consumer Reports on the 2013 C drive for skiing in VT, cargo space to carry all our ski gear (replacing a mini-van). We had our research in hand from Consumer Reports on the 2013 Chevrolet Avalanche and the Traverse. Both vehicles had the capacity, both rated high on consumers and relatively equal in price. The Avalanche would perform better at our core requirements and it had a more spacious interior. However, the 2nd row seats in the Avalanche did not recline and the ultimately influenced our decision to go with the Traverse. Tom Brown was patient with us in the 3 week process we took to decide which vehicle to purchase. Tom answered all questions and was respectful to our concerns about visiting the dealer with our school age children, work and life interruptions. He responded to email, voice mails and phone calls with questions that could not be answered from our internet queries. After we decided on the Traverse, Tom had found one in the area so we did not need to order our preferred build. The car was prep'd and ready for pickup in less than 48 hours from the time we placed our order. Tom even offered to deliver the vehicle if we could not pick it up. We were very pleased with the purchase process. This was a huge ticket item to us and the folks at Hawthorne Chevrolet respected our need to make sure we got the vehicle that was right for us. More
Wow....I went to see Steve to discuss my interest in possibly getting a new Tahoe. Steve and Tom Brown handled my deal and I have to tell everyone that this is NOT your typical car dealership. These guy possibly getting a new Tahoe. Steve and Tom Brown handled my deal and I have to tell everyone that this is NOT your typical car dealership. These guys breath customer service. No pressure on me ever to buy. It was straight forward, honest, and probably one of the best car buying experiences I've had in 30 years. The delivery was everything you want the day you pick up your vehicle. My 2013 thane was immaculate! Detailed and sitting there inside waiting for me. Tom Brown educated me on every single system the fully loaded truck had to offer. Tom was so good and just a regular guy who I could tell lives and breathes Hawthorne Chevy. I took my Tahoe home today but I made 3 new friends over there. What a great buying experience from start to Finnish. And a great deal too! More
I bought a new Chevy Spark from Hawthorne Chevrolet. I got it in Techno Pink and it looks gorgeous! All of my friends love the color and I receive a lot of compliments on it. JR was very helpful and kind got it in Techno Pink and it looks gorgeous! All of my friends love the color and I receive a lot of compliments on it. JR was very helpful and kind when selling me the car. He answered all my questions about the car and walked me through the process of trading in my old Ford Escort and buying my new Spark. I would definitely recommend Hawthorne Chevrolet! More
Without doubt the best car shopping experience in my life: from calling for quotes to driving my desired Traverse SUV away, it only took about half a day to get the deal done. The whole process was str life: from calling for quotes to driving my desired Traverse SUV away, it only took about half a day to get the deal done. The whole process was straightforward and hassle free, and i was able to negotiate a quite reasonable price. Everyone at the dealership was professional, helpful, and friendly, especially Arnie who was with us all the time and made sure all our questions are addressed. I have visited a couple of GM dealerships before i bought the car, and Hawthorne is definitely the stand-out! More
The staff at Hawthorne Chevrolet was courteous and professional. Salesman William Fellbaum was friendly and extremely helpful. He clearly explained what my options were; and helped me to get the best professional. Salesman William Fellbaum was friendly and extremely helpful. He clearly explained what my options were; and helped me to get the best deal possible on my new Chevy 2012 Impalla. More
Frank Caetano is the most unhelpful and unfriendly "sales agent" I have ever dealt with. Totally rude!! dont go to this dealer, better find another one WITH GOOD customer service "sales agent" I have ever dealt with. Totally rude!! dont go to this dealer, better find another one WITH GOOD customer service More
I was referred to Bill Fellbaum through my nephew, Bob Blackfield, who himself purchased a new Chevy Avalanche truck. It is beautiful. He suggested I go there as well to find myself a great used vehicle, Blackfield, who himself purchased a new Chevy Avalanche truck. It is beautiful. He suggested I go there as well to find myself a great used vehicle, of which I did. Bill was helpful, emailed me with any vehicle that was coming in that would fit my budget and needs. Soon he was able to fnd one which I purchased and enjoy the vehicle. He is a caring salesperson who is attentive to a person's needs. Upon getting the car that suited me, we went for a test run. He explained the various features of the vehicle. In the past I had always purchased a Ford with unsatisfactory results. Go to the Hawthorne Chevrolet dealer, experience the courteous staff, including Emilio Sullivan who was helpful as well. My first Chevy...it is a wonderful experience.... More
My husband and I have have bought 6 vehicles from Robert Desimone of Hawthorne Chevrolet over the last 15 years. While we have always had an excellent experience dealing with him and the staff and have rec Desimone of Hawthorne Chevrolet over the last 15 years. While we have always had an excellent experience dealing with him and the staff and have recommended him to several friends, I have never felt the need to publicly acknowledge their outstanding level of customer service. After many patient and informative phone calls with my very pregnant sister, they actually delivered her new car 3 1/2 hours away in upstate New York! This first time Mom was grateful to have one less stress in her life. As for me, mother of 5, I will continue to be a loyal customer to Hawthorne Chevrolet and share this story with all our friends. More
I was pleased by the way he was able to explain what I I was pleased by the way he was able to explain what I was looking for and work with me. He seemed very honest and helpful. Heis a good salesperson I was pleased by the way he was able to explain what I was looking for and work with me. He seemed very honest and helpful. Heis a good salesperson More
My husband and I are not easily impressed. However, we were extremely impressed with the customer service we found at Hawthorne and the overall buying experience we had at Hawthorne Chevrolet. Very impres were extremely impressed with the customer service we found at Hawthorne and the overall buying experience we had at Hawthorne Chevrolet. Very impressed and happy. I wouldn't go anywhere else in Northern New Jersey. This dealer treats you like a valued customer, understands competitive pricing, and ensures you acquire value you deserve with your trade-in. This is a win-win. Sincere thanks to the highly dedicated staff at Hawthorne and of course our salesman: James Perkowski. More