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Hawthorne Chevrolet

Hawthorne, NJ

4.8
5,346 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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1180 Goffle Road

Hawthorne, NJ

07506

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Showing 5,346 reviews

February 09, 2017

Great experience Everyone was on top of their game. There was no dragged out experience as I had in other dealerships. They worked with me and we're very professional More

by Jstone1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mongiardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2017 -

Hawthorne Chevrolet responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in courteous and professional customer service and I'm glad that our team made such a great impression on you. Best, Jeff Mays | GM | jmays@hawthornechevrolet.com

February 06, 2017

Go See LEON!!!!! I have purchased many cars of many different types and I have to say LEON from chevy was the most AMAZING!!!! I have never had a car buying experience More

by Brittanycarrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEON
Feb 07, 2017 -

Hawthorne Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Leon was able to go above and beyond to help you and provide you with a smooth experience. Feel free to stop by if there is anything else we can do for you. Best, Jeff Mays | GM | jmays@hawthornechevrolet.com

November 14, 2016

Making the Stereotype Very Real By far, the worst customer service experience I have ever had. Lie after lie after lie after lie. Whatever it took to keep the financing in-house. Bil More

by ISKR
Customer Service
Recommend Dealer
No
Employees Worked With
William Lockmeyer
Nov 29, 2016 -

Hawthorne Chevrolet responded

It's unfortunate to hear about your unpleasant experience. I would like to assure you that we never intend to do anything to upset our customers; however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Jeff Mays | GM | jmays@hawthornechevrolet.com

October 20, 2016

Sales experience I would like to tell everyone if you are looking for a new chevy . Ask for Robert Disimone for assistance he is a very good salesman at Hawthorn chevy More

by Husker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barna, Carrie Bickford
Oct 21, 2016 -

Hawthorne Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Robert could be so knowledgeable and helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Jeff Mays | GM | jmays@hawthornechevrolet.com

September 22, 2016

Can't seem to fix it I brought my 2008 Silverado in for several issues. My tire sensor was replaced, the O2 sensor was replaced, and a new air bag sensor was ordered. The More

by William VanDerVeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2016

3 hrs waiting for nothing We had a scheduled appt at Hawthorne Chevrolet got 4:00 but we came early. The person my husband spoke to the night before he told him my credit score More

by Sandyj7697
Recommend Dealer
No
Employees Worked With
Other Employees : Greg?
Aug 30, 2016 -

Hawthorne Chevrolet responded

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Jeff Mays | GM | jmays@hawthornechevrolet.com

July 21, 2016

chevy malibu this is my 4th car from Hawthorne Chevy and JR is the reason I keep coming back. leased my daughter a chevy Malibu and she loves it! More

by Walter H
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barna
Jul 22, 2016 -

Hawthorne Chevrolet responded

Thank you for providing us with feedback regarding your recent visit, Walter! Our team works hard to keep our customers coming back to Hawthorne Chevrolet and it’s great to hear of your continued business. JR is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Regards, Jeff Mays | GM | jmays@hawthornechevrolet.com

June 12, 2016

A pleasure to do business with. I just got a 2016 Chevy Tahoe LT Luxury package. My salesman was James Gary or J.R. How he introduced himself. Working with him and Jeff the From Mana More

by R.Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Mays
Jun 13, 2016 -

Hawthorne Chevrolet responded

Thank you for writing about your visit with us, and congratulations on your new Tahoe LT! JR and Jeff are assets to Hawthorne Chevrolet, and it is encouraging to hear they impressed you by delivering our trademark service. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Kind Regards, Jeff Mays GM, jmays@hawthornechevrolet.com | Hawthorne Chevrolet

April 16, 2016

My first service at Hawthorne Cheverolet. Great expierience getting my Vette serviced. The mechanic was great! He explained everything to me in detail and gave me future reccomendations. Total More

by Jenet
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 20, 2016 -

Hawthorne Chevrolet responded

Jenet, thank you for sharing this great feedback with us. We feel our service department is what makes Hawthorne Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Jeff Mays GM, jmays@hawthornechevrolet.com | Hawthorne Chevrolet

March 18, 2016

4 hours for a battery! I had to wait 4 hours for them to diagnose and replace my known bad battery under warranty. 90 minutes for diag with their system was fair but the ext More

by Purplegoat88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
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