Hawthorne Chevrolet
Hawthorne, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Great experience Everyone was on top of their game. There was no dragged out experience as I had in other dealerships. They worked with me and we're very professional Everyone was on top of their game. There was no dragged out experience as I had in other dealerships. They worked with me and we're very professional and courteous. I felt that they gave me a great deal as well as a great experience. Looking forward to dealing with them in the future. More
Go See LEON!!!!! I have purchased many cars of many different types and I have to say LEON from chevy was the most AMAZING!!!! I have never had a car buying experience I have purchased many cars of many different types and I have to say LEON from chevy was the most AMAZING!!!! I have never had a car buying experience so smooth... he went above and beyond to make it easy for me... I recently had a baby and it was tough for me to get there to pick up the car, LEON came and picked me up and set up all my insurance and gave me true customer service!!! When buying a chevy I would highly recommend LEON he is the BEST!!! More
Making the Stereotype Very Real By far, the worst customer service experience I have ever had. Lie after lie after lie after lie. Whatever it took to keep the financing in-house. Bil By far, the worst customer service experience I have ever had. Lie after lie after lie after lie. Whatever it took to keep the financing in-house. Bill Lockmeyer, pre-owned salesman, took us for fools - claiming our bank, Chase, failed to deliver the financing paperwork (nonsense); that our balance check bounced (there's enough money there to buy the car outright, twice over); the Finance Director saying he knows nothing about the situation (which I find very difficult to believe); and the list goes on. We wasted 4.5 hrs at the dealership for the purchase, which should have been a 30 minute transaction. I then had to take another day off work to settle the nonsense and get my plates and registration. Don't waste your time. There are other cars and better people who sell them. More
Sales experience I would like to tell everyone if you are looking for a new chevy . Ask for Robert Disimone for assistance he is a very good salesman at Hawthorn chevy I would like to tell everyone if you are looking for a new chevy . Ask for Robert Disimone for assistance he is a very good salesman at Hawthorn chevy. I have bought 2 vehicles in the last year and a half. Robert is very knowledgeable and helpful salesman. More
Can't seem to fix it I brought my 2008 Silverado in for several issues. My tire sensor was replaced, the O2 sensor was replaced, and a new air bag sensor was ordered. The I brought my 2008 Silverado in for several issues. My tire sensor was replaced, the O2 sensor was replaced, and a new air bag sensor was ordered. The error codes were cleared. I had an appointment for 8:00 A.M., it took until after 2:00 P.M. to get the truck back. The following Saturday I went back for the air bag sensor and to replace yet another part that caused the engine light to come back on. I had an appointment for 8:00 A.M., and I sat waiting for 4 hours. After spending two Saturdays, and over $2,000, I thought the truck was finally fixed. But, now, my engine light is on once again after only 200 miles! Now, I will have to take an unpaid day off from my job for a third visit in less than 3 weeks. This was my first new car purchase ever. I have had persistent engine light problems over the last 8 years beginning almost immediately after I paid over $23,000 cash for this truck. I am disgusted. More
3 hrs waiting for nothing We had a scheduled appt at Hawthorne Chevrolet got 4:00 but we came early. The person my husband spoke to the night before he told him my credit score We had a scheduled appt at Hawthorne Chevrolet got 4:00 but we came early. The person my husband spoke to the night before he told him my credit score was a little low the person - Greg - told him NO PROBLEM... So we went there waited and waited no one asked us if we needed help I went to the main desk and told them it still took quite a while till Gary came to my husband and told us he was with other customers and it would be a little wait. Well an hr later he comes to us again I explain what I want - Chey Cruze in blue. He still makes us wait again till we ask that my info be taken before working the #s for the car - again we wait. Total time at dealership was 3 hours!!!!! They said the would call me back Monday to see if they could work with another bank. It's now 2:30 pm Monday and NO PHONE CALL!!! We wasted more than 3 hrs - when they could have had another salesman take my info and send us on our way saying they would call me Monday!!!! More
chevy malibu this is my 4th car from Hawthorne Chevy and JR is the reason I keep coming back. leased my daughter a chevy Malibu and she loves it! this is my 4th car from Hawthorne Chevy and JR is the reason I keep coming back. leased my daughter a chevy Malibu and she loves it! More
A pleasure to do business with. I just got a 2016 Chevy Tahoe LT Luxury package. My salesman was James Gary or J.R. How he introduced himself. Working with him and Jeff the From Mana I just got a 2016 Chevy Tahoe LT Luxury package. My salesman was James Gary or J.R. How he introduced himself. Working with him and Jeff the From Management, has been nothing but a pleasure. They truly are great guys and as honest as they come, Thank You guys for such a great experience in buying my Tahoe which by the way my wife, kids and I love. I'll be back in November to pick up a Silverado. Thanks again. More
My first service at Hawthorne Cheverolet. Great expierience getting my Vette serviced. The mechanic was great! He explained everything to me in detail and gave me future reccomendations. Total Great expierience getting my Vette serviced. The mechanic was great! He explained everything to me in detail and gave me future reccomendations. Totally recommend this place for Service! Everyone was so helpful and friendly. Thanks guys!! More
4 hours for a battery! I had to wait 4 hours for them to diagnose and replace my known bad battery under warranty. 90 minutes for diag with their system was fair but the ext I had to wait 4 hours for them to diagnose and replace my known bad battery under warranty. 90 minutes for diag with their system was fair but the extra 2.5 hours to swap it was unreal and they charged me for labor because I have a breaker and cable on the battery which they never even removed. Then I got it back with the wiring messy! The sales team here is great but service sucks. I always have to wait at least 4 hours for even the simplest things. More