Hawthorne Chevrolet

Top Notch Salesman JR GRAY is the consummate professional. He knows our needs and guided us thru this complete purchasing experience. Highly recommend JR for total prof JR GRAY is the consummate professional. He knows our needs and guided us thru this complete purchasing experience. Highly recommend JR for total professional service More

Professionalism I went to Cadillac of Mahwah when Gary Monneka was there and bought a Cadillac. That being said when he went to Hawthorne Chevy I had no recourse but I went to Cadillac of Mahwah when Gary Monneka was there and bought a Cadillac. That being said when he went to Hawthorne Chevy I had no recourse but to go there and lease a Chevy!!! He is soooo helpful and he puts up with me! And all my emails and phone calls. He is a true gentleman and a wonderful trusting salesman. I live quite a few miles away from Hawthorne with a Chevy Cadillac dealership near my house but a great salesman is worth the trip!!! Thank you Gary More

A Pleasant Experience As most of us feel when walking into a car dealership we have our guard up and are a bit skeptical. I went to Hawthorne Chevy in search for a car for As most of us feel when walking into a car dealership we have our guard up and are a bit skeptical. I went to Hawthorne Chevy in search for a car for my son. A gentlemen named Gary Monnecka came out to greet us. He was not only highly knowledgeable about the selection of automobiles available, he went above and beyond to help us find a well suited vehicle and made sure every detail of our purchase went smoothly and was taken care of. What was most impressive was his honesty. He was direct and yet very personable. I would highly recommend if you are looking for a car to visit Hawthorne Chevrolet and ask to work with Gary. Thank you for all your help Gary, it was greatly appreciated!!! More

SCAM ARTISTS: BUYERS AND LEASERS BEWARE Buying or leasing a car can be a stressful experience for consumers. And I feel it is my duty as a consumer to warn others when I have had a horrific Buying or leasing a car can be a stressful experience for consumers. And I feel it is my duty as a consumer to warn others when I have had a horrific experience or whenever I encounter crooks. I hope this review helps you make a better purchasing decision, because we all work hard for our money, and I would not want you to fall into the same trap I did when I tried to lease a car at Hawthorne Chevrolet in New Jersey. I can assure you, this is not a place to negotiate if you are looking for an honest salesmen who offers and sticks to a fair price. (see below) I spent 2 weeks working on a deal with Gary Monnecka. Each day we spoke and each day he forget what we agreed to on the previous day. It's as if he had amnesia from one day to the next, as he attempted to change his offer throughout the entire process. The day finally arrived where I supplied Gary with all the necessary paperwork. Gary processed and vetted all the paperwork, got his affairs in order and then submitted to me in writing an approved deal that I felt was fair. I was then instructed to provide a deposit and to call my insurance company. I gave Gary the deposit to hold the cars and provided the insurance ID card and binder. The only task left to do was to sign paperwork and pick up both cars. BUT then, Gary started making accusations, that I misunderstood the deal, that he couldn't apply some of the discounts he had promised. He began to play games after he had taken a deposit and told me the deal and all the paperwork was approved. He began his scam by raising one of the lease prices, justifying his decision with reasons we never agreed to and reasons that were never disclosed to me. I then spoke with Jeffrey Mays who is the general manager, pleaded my case and was told to be patient while he reviewed the information from Gary that I provided to Jeffrey in writing. Seven hours later, and only after I reached out via email, I received a response from Jeffrey. Jeffrey had decided to increase the price on both leases, again justifying the increase with reasons I had never agreed to. Apparently, to cover his backside, Gary had told his boss lies about what we agreed upon as an approved deal. I suspect Gary approved a deal he was not supposed to offer customers and his boss tried to correct Gary's mistake at my expense. Gary is a shady character and his boss Jeffrey is a disgrace to the profession. Jeffrey should not be a general manager who handles customers and obviously tried to correct a mistake his employee made. To side with an employee over a customer that has written proof of an approved deal, vetted paperwork and whom provided a deposit is absurd. It's not only that they raised the prices after I had an approved deal, put a deposit down, and had my insurance company supply documentation, it's how much of my time they wasted. If they see no value in your time and are willing to string you along for as long as it takes to get what they want, then where is the trust? Even the slightest amount of honesty and trust is vital when conducting business. So again, please heed my warning or else you will lose countless hours being scammed by unprofessional car salesmen. More

Window repair This was the only dealership in Bergen county that did repairs on a Saturday. The fit me in to their schedule and had my vehicle ready in three.hour This was the only dealership in Bergen county that did repairs on a Saturday. The fit me in to their schedule and had my vehicle ready in three.hour which is excellent when you are being fit in on a emergency repair. Thanks again for excellent job performed More

Buying a car can be a pleasant experience! I have been a loyal customer of Hawthorne Chevy for over 10 years. I wouldn't go anywhere else. The level of excellence and service is second to none. I have been a loyal customer of Hawthorne Chevy for over 10 years. I wouldn't go anywhere else. The level of excellence and service is second to none. More