Hawthorne Chevrolet

Great customer service When I arrived the staff was very polite and serviceable. I told them what I needed and had additional questions. A young lady ask me to go to one of When I arrived the staff was very polite and serviceable. I told them what I needed and had additional questions. A young lady ask me to go to one of the service rooms and was awesome. She unanswered all my questions while she looked up the vehicle history. I was very satisfied and treated great. More

Financially accommodating family friendly atmosphere Wonderful experience from the beginning to the end! I walked in with a price and car in mind and very littke flexibility!! Bob was amazing and steve a Wonderful experience from the beginning to the end! I walked in with a price and car in mind and very littke flexibility!! Bob was amazing and steve accommodating and willing to work with us and our finances!! Walked in with a car in mind walked out with the car also!! No hidden secrets or surprises as most dealers are known for and no pushy finance man!! Nelson was great!! A trusted dealership and would recommend to everyone!! More

Best price and proffesional Had visited four other dealers, there sales people where semi useless, no knowledge of product. Your salesman and your estimator for my trade in expl Had visited four other dealers, there sales people where semi useless, no knowledge of product. Your salesman and your estimator for my trade in explained everything no (bs) plus they quoted me the best price and stuck with it. Thank you. R Brown More

2018 Traverse Lease The best dealership experience I've had in my life so far. No pressure, worked to get me the most money on my trade in and also got me the best deal o The best dealership experience I've had in my life so far. No pressure, worked to get me the most money on my trade in and also got me the best deal on my new lease. I would recommend this dealership to anyone. John hands down is the best salesmen I have ever met. He will do anything he possibly can to make you feel comfortable and make sure you get what your looking for as well as understand each and every feature of your vehicle and service terms. Again, it was a great experience. More

Air Bag Sensor indicator light I had been in a few weeks earlier to have my airbag sensor light fixed. I was told at the time that the part would have to be ordered. The service I had been in a few weeks earlier to have my airbag sensor light fixed. I was told at the time that the part would have to be ordered. The service person ordered the part and called me to let me know that the part was in house about a week later. I made an appointment for this service to be completed. I waited about an hour before I was told that the repair would take some time and that I would be given a loaner car. My thought--why make me wait an hour to tell me that the repair was going to take an extended period. I was given an old beat up Chevy Impala with over 100,000 miles. It had damage to both the front and rear bumpers, the inside of the car was dirty. But what was I to do? I took the loaner and about 5 hours later I was called and told that the repair was completed. A technician should know how long a repair will take. My thought is that the part that was ordered was given to someone else and that the part for my car had to be picked up and installed. I good part of my day was consumed driving back and forth from the dealership. More

Great customer service and prices. I have been going to Hawthorne Chevy since 1998. Very friendly and courteous employees and knowledgeable. You don't have to be worried about getting r I have been going to Hawthorne Chevy since 1998. Very friendly and courteous employees and knowledgeable. You don't have to be worried about getting ripped off. Great job. More

very easy process, no games like other dealerships. very nice people in the entire dealership, this is my second vehicle purchase at hawthorne chevy. my salesmen J.R Gray is a great guy, works with you very nice people in the entire dealership, this is my second vehicle purchase at hawthorne chevy. my salesmen J.R Gray is a great guy, works with you to get your needs met! More

very good job Was treated very professionally from time I arrived to the time I left. Had the left door actuator removed and replaced, it was done in a very timely Was treated very professionally from time I arrived to the time I left. Had the left door actuator removed and replaced, it was done in a very timely manner the first time. I should of checked it before I left but didn't figured it was going to work,but evidently it didn't as the connection came loose. Called and talked with Brooke Geyer and went straight back auto was brought back in shop right away and fixed and now working correctly thumbs up to all More

Professional company great job Can’t say enough good things about what’s the one Chevrolet my service consultant Steve took care of everything drop me off at home pick me up in the Can’t say enough good things about what’s the one Chevrolet my service consultant Steve took care of everything drop me off at home pick me up in the car was done outstanding work by all highly recommend this dealership!!! More

INCORRECT ITEM ORDER BY DEALERSHIP Since my car didn't come equip with spare tire, at time of purchsaing 4 new tires, I requested the best tire taken off my car be used as a spare. I w Since my car didn't come equip with spare tire, at time of purchsaing 4 new tires, I requested the best tire taken off my car be used as a spare. I would need a rim ordered for the tire. Apparently, the rim that was ordered by Mike Rivera, was for a spare tire, not the tire that was removed from the car . Thanks to Steve Kochan, who was very helpful, he will be ordering a spare tire kit that I will be able to fit in my car. More