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Hawthorne Chevrolet
Hawthorne, NJ
5,355 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 5,355 reviews
April 17, 2025
I have been a long time customer of Hawthorne Chevy. This will be the last time I deal with them. The change in ownership has not been a positive one. I have been ripped off with 2 promises negotiated i This will be the last time I deal with them. The change in ownership has not been a positive one. I have been ripped off with 2 promises negotiated in the deal that were not kept. I had an overage in miles that I negotiated to be waived since I was returning to the original dealer, been a long time customer and was going to purchase a new lease through them. We agreed as part of the deal. I had to come back the next day because the dashboard wasn't working. The used car supervisor said something to me about making a deal with him about buying the car and reducing my overage. I told him it was negotiated to be taken care of. I am then told that was not arranged and I am being billed for it. In addition, I negotiated to have my running boards taken off my turned in truck and put on the new ones. The associate agreed and would take care of it with the service department. I bring the truck back in and get charged 220 for the installation. I again told them this was negotiated and to talk to the associate. She then tells me she never agreed to that. Please be aware of these tactics. I would not deal with them if I were you. It is a shame. I have always enjoyed dealing with them, but now there is no concern for the customer. They didn't even have the courtesy of reaching out to try and remedy a solution to all of this. More
by tdemaio14
Employees Worked With
Victoria
April 06, 2025
We walked in to be greeted by your friendly staff. The showroom is beautiful. We met our Sales Professional, Jeremy Galan, who, from that point, made the buying experience a pleasure! He answered o The showroom is beautiful. We met our Sales Professional, Jeremy Galan, who, from that point, made the buying experience a pleasure! He answered our questions, explained the vehicle we were interested in, and he gave us time to explore the vehicle so my husband and I could discuss our thoughts. We purchased the vehicle and Jeremy made it a breeze! We also met with Rich in finance. Rich was just as comfortable to work with. We never felt any pressure throughout the whole experience! Many thanks to Jeremy, Rich and the Hawthorne Chevrolet Team!! We love our new Traverse! More
by Nancy Sclafani
March 20, 2025
Everyone there was very friendly and helpful. I Got a good price for my Traverse and am very happy with the car. I Got a good price for my Traverse and am very happy with the car. More
by Erin
March 17, 2025
Lenny , the Sales Manager is one of the most dishonest people, angry, rude, deceptive person, stay far away from him and their dishonest dealership. Victoria appeared friendly and honest until she was inf people, angry, rude, deceptive person, stay far away from him and their dishonest dealership. Victoria appeared friendly and honest until she was influenced by Crazy, Dishonest, GSM Lenny, formerly from Paramuschevrolet.com as they informed me they got rid of him for mistreating customers, How Does GM allow these kind of shenanigans to happen under their corporate logo?? Terrible More
by Nomorescamming
Employees Worked With
LENNY, Victoria
March 17, 2025
Nice atmosphere a lot nice people and the management team was excellent and helpful to me was excellent and helpful to me More
by Cuzcasillo
Employees Worked With
March 12, 2025
Maynor could not have been more attentive and thorough. Once the electrical problem I was experienc was identified, he gave me a summary and the options available to resolve it. He did a fabulous job and Once the electrical problem I was experienc was identified, he gave me a summary and the options available to resolve it. He did a fabulous job and the Service Dept. had my vehicle within a couple of hours. Maynor had the vehicle washed and waiting for me when I arrived for pickup! More
by Thom
Employees Worked With
Maynor
March 07, 2025
Purchased vehicle from them, but they refused to honor active warranty. The problem was an oil leak which I'm sure was caused by their mechanic. Wil not use them for service again. Hawthorne Chevy has alw active warranty. The problem was an oil leak which I'm sure was caused by their mechanic. Wil not use them for service again. Hawthorne Chevy has always been known for their car dealer antics. I thought they grew out of it More
by rosemarie.ferrari
Verified CustomerFebruary 16, 2025
Salesman took complete advantage of situation. Insisted glass has to be etched which cost me. No negotiating, tried to tell me there was a markup but it wasn't on sticker, did not know anything ab Insisted glass has to be etched which cost me. No negotiating, tried to tell me there was a markup but it wasn't on sticker, did not know anything about the vehicle. It was stuck in valet mode. All he cared about was putting chevy app on phone, which he said would answer all my questions. Not! I will never go there again, not even for free service. More
by Ski
Employees Worked With
February 14, 2025
Quick and easy deal. They had what I was looking for and the price was right so off I went in my new Silverado that drives like a Cadillac. They had what I was looking for and the price was right so off I went in my new Silverado that drives like a Cadillac. More
by Investco
January 27, 2025
I brought my 2024 Equinox in for an oil change. They charged me for 6 quarts of oil and it only takes 5. I usually change my own oil and I know it takes 5. The service manager said it takes 5.3 qua They charged me for 6 quarts of oil and it only takes 5. I usually change my own oil and I know it takes 5. The service manager said it takes 5.3 quarts. He is wrong. I was going to order a new Malibu this week from Gary and will not ever be going back to Hawthorne Chevrolet. More
by tsontag60
Employees Worked With
service Manager
