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Hawthorne Chevrolet

Hawthorne, NJ

4.8
5,345 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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1180 Goffle Road

Hawthorne, NJ

07506

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Showing 5,345 reviews

December 10, 2024

great service erevytime i come in the service and treat me like old freinds it is a nice experience erevytime thanks u. More

by GUY472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Hawthorne Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear that our team at Hawthorne Chevrolet consistently provides great service and makes you feel like a friend. See you next time!

December 07, 2024

I bought my truck from Chuck Serra and it was a great experience he was the BEST. I went back for an oil change around September 2024 and was sold about $1,300.00 worth of repairs I did not need on my 20 More

by BillMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Serra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Hawthorne Chevrolet responded

It's disappointing to hear about your recent service experience, especially after having a great initial purchase. We strive for transparency and honesty in all our interactions, so it's concerning to learn that you felt otherwise during your visit. If you're open to discussing this further or have any questions, please reach out at your convenience. We'd love the chance to earn your trust back. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

December 01, 2024

Robert Desimone is aces! So is Steve and Mike in the service department. Always professional and knowledgable. More

by Bob Colaneri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Hawthorne Chevrolet responded

Bob, thank you for recognizing Robert, Steve, and Mike at Hawthorne Chevrolet! We're delighted to hear about your positive experience with our team.

November 22, 2024

Did what they said they would do. On time. Dropped it off and picked it up at the end of the day. More

by RUSSBUEHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Hawthorne Chevrolet responded

Russbuehler, it was our pleasure to assist you. Thank you from all of us here at Hawthorne Chevrolet!

November 22, 2024

Came in for an oil change and 30000 mile service. Details and cost of service were very well explained. Went above usual service to clean out unusual amount of debris in engine area. More

by PLSGRNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Hawthorne Chevrolet responded

We're delighted to hear that our team at Hawthorne Chevrolet provided clear explanations and went the extra mile during your service visit. Thank you for choosing us, and we look forward to assisting with any future needs!

November 19, 2024

Quick service every time with reasonable pricing and it helps they can shuttle you there and back. More

by dkdariusz885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kera Lenart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Hawthorne Chevrolet responded

Thanks so much for your feedback. We look forward to your next visit to Hawthorne Chevrolet!

November 19, 2024

We always have a good experience at Hawthorne Chevrolet service. Very honest and dependable. Highly recommend. More

by MKATEC123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Hawthorne Chevrolet responded

Thank you for recommending Hawthorne Chevrolet! We're delighted to hear that our service team consistently provides honest and dependable experiences. We look forward to serving you in the future!

November 17, 2024

My family has purchased several new vehicles from Hawthorne Chevrolet in the years past and have always had the vehicles serviced at the dealership. My initial service writer was STEVE KOCHAN, who is More

by PAPABEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Hawthorne Chevrolet responded

Thank you for your loyalty to Hawthorne Chevrolet over the years! We're delighted to hear that both Steve and Mike have provided excellent service, ensuring your vehicles run smoothly. We truly believe our service department is a vital part of what makes us stand out. Looking forward to assisting with all future needs!

November 16, 2024

I've probably leased at least 6 vehicles from here, possibly more. For the most part a good experience. More

by skynard45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Mongiardo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Verheeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kera Lenart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Hawthorne Chevrolet responded

Thank you for your continued trust in Hawthorne Chevrolet! We're glad to hear that you've had positive experiences with us over the years. Looking forward to assisting you again in the future!

November 11, 2024

Bobby had good vibes and immediately gave off a trustworthiness understanding of the car buying process. I am not very experienced in buying cars and I felt in the right hands with Bobby. More

by TraverseFan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Hawthorne Chevrolet responded

We're delighted to hear that Bobby made your car-buying experience at Hawthorne Chevrolet a positive one! It's great knowing you felt comfortable and well-guided throughout the process. Enjoy your new ride!

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