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135 Reviews of Hawkins Chevrolet - Service Center
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Verified Customer
June 17, 2016
Diesel truck repair. Bought certified diesel truck Our diesel truck broke down on the interstate and we were towed to Hawkins in Fairmont. We experienced great customer care from Jerry Bulfer, Josh Wa Our diesel truck broke down on the interstate and we were towed to Hawkins in Fairmont. We experienced great customer care from Jerry Bulfer, Josh Walker to the mechanics who greatly enjoyed the mechanical puzzle of our truck. Jerry kept us informed of the progress and problems of our truck while we waited for parts. The use of a loaner vehicle was a life saver-thanks again! In retrospect we felt lucky to break down and be near Fairmont with our diesel truck. We sure appreciate the service and parts department customer service care we received. In addition we purchased a certified diesel truck from Troy Sunken. Thanks Troy for your extra effort in dealing with our trade in and purchase of our used truck as we were from out of state! We again felt that we were well taken care of by Troy Sunken. Also thanks to Tabitha Blicknase and crew for the support of the paperwork getting through snail mail in fine shape. We are enjoying our certified used diesel truck greatly! Job well done Hawkins Chevrolet in Fairmont Minnesota! More
by Happy Customer
Employees Worked With
Other Employees :
Jerry Bulfer, Josh Walker, Unsure of mechanics names, Tabitha Bicknase
April 09, 2011
I took my 2009 Aveo in because the "check engine" light had come on. After diagnosing the problem and installing the correct part, Mr. Reinhart noticed that the vehicle tires were wearing ab engine" light had come on. After diagnosing the problem and installing the correct part, Mr. Reinhart noticed that the vehicle tires were wearing abnormally and recommended rotating the tires along with having the vehicle aligned. Just before turning it back over to me, he saw to it that the car got washed....!! More
by veggiefarmer
Employees Worked With
Tom Reinhart
April 08, 2011
My ratings are based on service performed on my 2005 My ratings are based on service performed on my 2005 cadillac in april 2011. I called Hawkins service department, explained the cars problem to jerry My ratings are based on service performed on my 2005 cadillac in april 2011. I called Hawkins service department, explained the cars problem to jerry, he gave me some possible solutions and asked that i bring the car in for a visual inspection. i did and he immeditely found the problem; gave me the cost of the repair,and set up an appointment,all in 15 minutes. The work was completed , the cost was exactly as estimated, AND the car was washed and the inside cleaned. Terrific service and resonable price. jim lytle More
by jim lytle
Employees Worked With
jerry bulfer, Jerry Bulfer
April 02, 2011
I have been a customer at Hawkins since they came to Fairmont. My late husband and I found Tom to be honest, hard working, fair and resonable. I keep going back because they treat me like they really Fairmont. My late husband and I found Tom to be honest, hard working, fair and resonable. I keep going back because they treat me like they really care and I feel that my business is appreciated. My daughter (who lives in the Twin Cities) will be in the market for a different car in the near future and Tom has assured us that he is keeping his eyes open for a GOOD used car that can be certified (daughter cannot swing a brand new car right now). Josh and Jerry listen to my concerns and talk me through the possible/necessary service needed. My one regret is that Hawkins will no longer be a Cadillac dealer--I won't be driving to the Twin Cities just for new wheels, I'll get some other model which will take getting used to since I have been driving new Cadillacs since 1987. The service department is a part of the picture, but Tom makes buying a car personal. GM should consider themselves lucky to have a business man of Tom's caliber! More
by maday001
