Hawk Volkswagen of Joliet

My wife has always had a dream to own a Volkswagen Beetle. So after doing some research on-line we went to D’Arcy Volkswagen in Joliet. The reason we chose D’Arcy Volkswagen was it is where we purch Beetle. So after doing some research on-line we went to D’Arcy Volkswagen in Joliet. The reason we chose D’Arcy Volkswagen was it is where we purchased our 2007 Volkswagen Jetta and we have been extremely pleased with the service they have provided us over the years. The service department has always been very professional and I feel the service we have received has been excellent. So I feel it was an easy decision to go back to the D’Arcy Dealership. What really made this buying experience enjoyable was our sales person Lauren Gall. Lauren greeted us outside as we were looking at the 2012 Beetles. From the start Lauren made us feel very comfortable. We told her what we were looking for and that it was our first time out looking at the Beetles. I was very impressed with her knowledge of the Beetle and all of its features. She asked us if we wanted to test drive one, and we were on the road very shortly in the trim level we wanted. During the test drive she continued to point out different features and answer our questions. After the test drive we went inside to talk about purchasing a Beetle. We were very pleased with the price they offered us for our trade-in as well as the price they wanted for the 2012 Beetle. They did not have the color we wanted in the trim level on the lot. They were able the locate one and have it there the next day, in the color and trim level we wanted. We were very impressed. This was by far the most enjoyable car buying experience we have ever had when purchasing a new car. The people at D’Arcy were very friendly and professional. As I stated earlier, Lauren made this car purchase enjoyable from the first greeting till we drove our 2012 Beetle off the lot. She made sure all our questions were answered and made sure we were taken care of the entire time. Lauren even took time to call us at home after the sale to see how we liked our new Beetle and if we had any questions. I would definitely purchase another care from D’Arcy and I would definitely ask for Lauren. We have told our friends and family about our buying experience and told them to go to D'Arcy ask for Lauren. Sincerely, Mike and Carolyn More

When I first visited D'Arcy, Lauren Gall greeted me right away. She asked what I was interested in and showed me the Passat models I was interested in. She discussed the Jetta as a possibility. I was not away. She asked what I was interested in and showed me the Passat models I was interested in. She discussed the Jetta as a possibility. I was not ready to decide that day. Lauren did follow up with me, but was not pushy. She scheduled a time for me to take a test-drive of the Passat. She followed up after the purchase to see how I was doing with the car. I was initially drawn in by the 0%, 60 months financing offer. Got a 0%, 66 months financing offer, so I was also happy with that. More

Darcy's is the ONLY place to shop for cars. My family has only bought cars from them for the last 20 years. Professional, courtesious, organized and non-haggling. Martin was great to work with and real has only bought cars from them for the last 20 years. Professional, courtesious, organized and non-haggling. Martin was great to work with and really did everything 110%. He crossed his T's and dotted his I's. I love my Passat, driving in it makes driving so much better. Nick Kinsella is also just as awesome and rose to the occassion to make my car purchase easy. I had exactly 24 hours to by a car before leaving for Thailand and between Martin and Nick, they got the job done. It was easy and I walked out happy. 3 months later, I still get in my car and verbally say how much I love it. You turned this Volvo girl into a VW girl. Mark Schultz- keeping working hard, proud of you so far! Keep it up. You have really grown up since you were the 16 yr old I taught at JCA. Go Hill. More

Great experience from the time I drove on the lot to browse to when I rolled off the lot in my new TDI Jetta. The salesperson, Martin Vagena, did an excellent job of answering my questions and showcasin browse to when I rolled off the lot in my new TDI Jetta. The salesperson, Martin Vagena, did an excellent job of answering my questions and showcasing fulfilled my criteria for a new car. Martin did an excellent job of making sure I was well attended to without being pushy or overbearing. The finance and management team did a great job of putting together a great deal on my trade-in and my new car. Martin and his coworkers in finance, sales, management, and service all were wonderful to deal with. This is the third car I have purchased from D'Arcy and will continue to be a customer of this dealership. More

I had gone into the showroom to look at the EOS and to get a price. Martin was very helpful and friendly, and answered all my questions. I had no intentions of buying the car that night, but with the h get a price. Martin was very helpful and friendly, and answered all my questions. I had no intentions of buying the car that night, but with the help of Martin and another gentleman, they located the car I wanted in the color I wanted and all my expectations I wanted. I would recommend this car dealer if they were looking for a car. More

During our search for a new car, my wife and I visited several dealerships and drove several cars. We ended up at D'Arcy VW in Joliet. During one of our visits, we met Martin V. I was at the point in my s several dealerships and drove several cars. We ended up at D'Arcy VW in Joliet. During one of our visits, we met Martin V. I was at the point in my search where I had narrowed the choice down and was ready to test drive one of my choices. Martin went with us during our test drive of a new Jetta Sportwagen TDi. We headed out on the highway, which is where I needed the car to excel, as my round-trip commute is just short of 100 miles. My wife and I found Martin to be easy to talk with, as well as very knowledgeable about his chosen product. That ride decided both our automobile purchase and our dealership choice. When we went in to purchase the Sportwagen, we were both expecting the normal fight that we had experienced at all of our prior automobile purchases. We were pleasantly surprised. I told them where we needed to be from a monetary point of view and they met it. The closing was just as easy as the rest of the process. Yes, it took a while to fill out the paperwork, but there was absolutely no pressure to commit to anything unwanted. To say we are both pleased with our experience so far with D’Arcy VW is an understatement. We have been to the service department a couple times and are pleased with how that aspect is handled, as well. Purchasing our new VW Sportwagen TDi at D'Arcy VW was the best experience my wife and I have had purchasing a car, used or new. More

Was dreading buying a vehicle because of hard sells in the past. Met with Lauren immediately upon arrival at the dealership and she was the total opposite of what I had expected. Lauren was friendly, low the past. Met with Lauren immediately upon arrival at the dealership and she was the total opposite of what I had expected. Lauren was friendly, low-key, no hard sell. Asked me some specific questions to tailor my car buying needs. She helped me compare the pros and cons of specific vehicles and even stayed past her shift to go through everything on the car that I purchased. I ended up buying a vehicle that I hadn't considered purchasing before my visit to the dealership and I could not be happier with my purchase! The finance department was awesome also! I went in with financing arranged and they were able to beat my financing by a little bit. She also followed up several times to make sure I didn't have any questions or concerns. I am soooooo happy with the car I purchased that I have already referred multiple people to D'Arcy. I STRONGLY ENCOURAGE you to try them out for your next buying experience. I will DEFINITELY be buying future vehicles from them. More

I stopped by D'Arcy on a whim to look at a TDI and was greeted by Lauren Gall. She was very friendly, knowledgable and best of all for me, laid back. I really wasn't sure if I was ready to buy a VW but L greeted by Lauren Gall. She was very friendly, knowledgable and best of all for me, laid back. I really wasn't sure if I was ready to buy a VW but Lauren helped me without being pushy and let me move the process as I desired. She doesn't give a hard sell, just listens and works to get a deal. Everyone at the dealership so far has been very friendly and engaging. I've dealt with sales, service and parts. We have a used VW that we now bring here for service. I'd recommend D'Arcy VW. More

I thought the sales and parts people were very helpful every time I visted the dealership. Martin was direct and to the point when answering any questions. We were never under any pressure to buy. every time I visted the dealership. Martin was direct and to the point when answering any questions. We were never under any pressure to buy. Susan Kirby More

My family has purchased many cars over the years at Darcy Motors. This was my first time visiting their new Volkswagen dealership. When I arrived to look at different vehicles, I was greeted with a smile by Motors. This was my first time visiting their new Volkswagen dealership. When I arrived to look at different vehicles, I was greeted with a smile by Lauren Gall. She helped me make a decision as to what vehicle was going to be the best fit for our family. When we decided on which vehicle we were going to purchase, Lauren explained everything inside and out and was sure we had no questions when we were driving away in our new Routan. It's the little things Lauren did to go above and beyond her job as a sales rep that really mean a lot to people, she helped me with the 4 children I had in tow the day we were switching from our old vehicle to the new. She moved car seats, carried kids etc. I can't say enough good things about her. The other thing that I thought was awesome that she did was, she had set up my blue tooth before I left and when I was half home, she called me just to test it out and to be sure it was working! Then, the day after we purchased our van, she called me and set up my 45 day check for us. Which I also thought was great! I will refer anyone I know looking for a vehicle to Lauren Gall at D'Arcy Motors. More