Hawk Subaru of Joliet - Service Center

Donna Tran Gonzales is Efficient and professional, she has good communication skills and was very helpful at this visit. has good communication skills and was very helpful at this visit. More

Our service was just a software upgrade, but the service rep, Jeff, was very friendly, helpful, and efficient. The job was done before the expected timeline, which was great. rep, Jeff, was very friendly, helpful, and efficient. The job was done before the expected timeline, which was great. More

This facility is always on top of their game! Reasonable and ready when promised. Took my 2022 Outback in for service, everyone I encountered was personable, professional and answered my question Reasonable and ready when promised. Took my 2022 Outback in for service, everyone I encountered was personable, professional and answered my questions and concerns. More

serviced at dealer for ten years since the car was new. always been satisfied with service always been satisfied with service More

Luis was very friendly, professional and honest. I will be going back to him for all my car services. I will be going back to him for all my car services. More

I’m not sure that the issues I am experiencing with my car are fully understood and addressed. car are fully understood and addressed. More

We have been leasing the Subaru Ascent and Hawk Subaru has recently taken care of a problem we had with the captain chair behind the passenger seat. Something got jammed in the track in which the chair s has recently taken care of a problem we had with the captain chair behind the passenger seat. Something got jammed in the track in which the chair slides forward. The service department fix the problem, replaced the track, and provided transportation for me back to my home while I waited for them to repair the car. I accidentally left my garage door opener in my car when I dropped it off and was able to drive back there in the loaner care they provided. I am thankful for the wonderful service they have provided our family. More

I have an issue with my vehicle. They’ve answered my questions, reserved a loaner for me. Sole owner of the car. Hawk Subaru is helping me keeping it going strong at 117k! They’ve answered my questions, reserved a loaner for me. Sole owner of the car. Hawk Subaru is helping me keeping it going strong at 117k! More

Service people and service was great. Subaru appointment was honored, did not have to wait for service. Subaru appointment was honored, did not have to wait for service. More

Great service! Excellent communication! Loaner car was provided while my vehicle was getting serviced. High recommend hawk Subaru! Excellent communication! Loaner car was provided while my vehicle was getting serviced. High recommend hawk Subaru! More