Hawk Subaru of Joliet - Service Center
Plainfield, IL
661 Reviews of Hawk Subaru of Joliet - Service Center
Everyone there was very courteous, friendly and helpful. ..We had a small problem regarding a discount but it was solved immediately, ..We had a small problem regarding a discount but it was solved immediately, More
Staff are very friendly and helpful. Service techs are capable and honest. Never feel like they're trying to sell me on unnecessary work. One tech overheard me talking to the service Service techs are capable and honest. Never feel like they're trying to sell me on unnecessary work. One tech overheard me talking to the service rep about low pressure in my windshield wiper fluid system and took the initiative to determine the problem and provide a quick, and no cost fix. Love this place and go out of my way to give them my business. More
Had a problem with my Outback, everyone made it a very seamless process. Would recommend Hawk Subaru to everyone! seamless process. Would recommend Hawk Subaru to everyone! More
Ridiculous that you would charge to have the battery terminals cleaned- my issue was a 1 Yr old battery that was dead. Additionally, you have to charge $199 to plug in a code reader to see if there are terminals cleaned- my issue was a 1 Yr old battery that was dead. Additionally, you have to charge $199 to plug in a code reader to see if there are any pending issues. Way to nickel and dime your customers! Not happy with your dealership at all! Renee was great and the only reason I stayed. More
They checked out an issue and changed the oil within an hour. They even provided a video. hour. They even provided a video. More
Dropped off vehicle area was clean ,met with Donna very professional, time for repairs was fine, all work completed when picked up vehicle. Thanks professional, time for repairs was fine, all work completed when picked up vehicle. Thanks More
Great service and very informative. Service advisor was thoughtful and very polite. I recommend highly. Service advisor was thoughtful and very polite. I recommend highly. More
Very knowledgeable, friendly, and helpful. My Subaru forester is awesome. It is exactly what we need. My Subaru forester is awesome. It is exactly what we need. More
I just purchased my second Forester from this dealer. I'm very satisfied with the sales and service staff. They are very knowledgeable, professional and easy to work with. I would highly recommend this I'm very satisfied with the sales and service staff. They are very knowledgeable, professional and easy to work with. I would highly recommend this dealership to family and friends. More