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Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
661 Reviews
Call Service Center (779) 260-4000

661 Reviews of Hawk Subaru of Joliet - Service Center

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May 22, 2023

I had my first oil change and tire rotation. I was able to call for an appointment on the same day and they were quick and friendly. Very concerned about interactions with the customer. More

by TSMILHOUSE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 21, 2023

Service department did a great job. Jeff was able to answer all my questions to my satisfaction. More

by BOBOAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

May 17, 2023

Very good service. Only took about 1.5 hours. Luis explained the all of the results of the inspection very well. More

by PJOSTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2023

Took a few hours, but they finally replaced a faulty battery and a battery warranty is 3 years More

by SHERIBEBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2023

Renee was extremely cordial and professional. I appreciate it how the mechanic listen to my audio from the car issue and resolve my problem. More

by CARICLARIDA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Tran Gonzales
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2023

This has got to be the best dealership service department I've ever dealt with! Everyone is super friendly, helpful, and focused on getting you in and out and treating you fairly. More

by GRYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we are so happy to read such a great review about Hawk Auto Subaru! If you're ever in need of more help, please let us know!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 11, 2023

The service department is top notch as always. Jeff is always is great!! I would recommend Hawk. More

by CTHIGPEN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Hentsch
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2023

Don’t feel like writing a lot but service was good not gonna lie. 10/10 More

by AJWILLIAMS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Tran Gonzales
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

May 10, 2023

Customer service was good. The staff was very helpful! The service I had done was also great! Highly recommend this dealership! More

by 810MALOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Shore
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 07, 2023

They realized there was a problem and fixed it. I appreciate that she said something when she felt something was wrong. More

by jvoz711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help.

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