Hawk Nissan of St. Charles
St Charles, IL
Filter Reviews by Keyword
By Type
Showing 51 reviews
I finally got to take part in buying my first car and the people here made it a truly awesome experience! I was working with Cheriee Bartlett and Chris Schlegel, and they were able to help me find a great ca people here made it a truly awesome experience! I was working with Cheriee Bartlett and Chris Schlegel, and they were able to help me find a great car within my budget, couldn’t ask for more. More
We had a great used car buying experience at Hawk Nissan. Josh and Diana were extremely responsive and helpful upfront via email as we were preparing to come in to test drive the vehicle, and Christian provi Josh and Diana were extremely responsive and helpful upfront via email as we were preparing to come in to test drive the vehicle, and Christian provided great support during the test drive and initial paperwork. Chris was excellent at helping us finish up the deal quickly as we were on a time crunch to go pick up our kids from school. When we ran into an issue with the check payment we had provided (days after the initial purchase), Marty was extremely understanding and reasonable to work with us to get it figured out. Overall, we felt like the entire team was upfront, honest and reasonable throughout the whole process. More
Hands down the best dealership I have ever encountered! I received THE best customer service ever and everyone here treated me like family! I had the pleaaure of working with Angel and Phil who both were I received THE best customer service ever and everyone here treated me like family! I had the pleaaure of working with Angel and Phil who both were super patient and very helpful. I traveled from Peoria IL in a rental car and they even took me to drop off the car to making sure I made it home safe...the list goes on about the great service I received from everyone. I thank God I was steered in this direction coming from a person who does not have stellar credit but they worked with me and I am very greatful! I would recommend this dealership to anyone! More
Sales person Christian very helpful and not pushy. I am interested in his knowledge about the Altima and Maxima. I will definitely deal with him. interested in his knowledge about the Altima and Maxima. I will definitely deal with him. More
Had Christian help me buy the truck I wanted. Great customer service and great prices. Will definitely come back when it’s time for another vehicle. customer service and great prices. Will definitely come back when it’s time for another vehicle. More
Benny Lucas worked great with me on a new car.I Benny Lucas worked great with me on a new car. I initially went in to test drive a preowned "non-Nissan" model car, but was not impressed, so Benny t Benny Lucas worked great with me on a new car. I initially went in to test drive a preowned "non-Nissan" model car, but was not impressed, so Benny took into consideration everything that I was looking for and found me a Nissan Rogue, which I had knowledge of, but thought it would be too small for me. However, it was bigger then I thought and a much better and quicker ride then most cars I have test drove throughout my long search for a good used vehicle. I love this car! It fits me just right, has great pick up, and lots of room for my passengers!! Benny explained all the cool details of the car and all the special things it had on it. He took the time to set up a few things that I could have done on my own, but he did it much faster!! He was not pushy, which I liked, and he allowed me to look things over and answered all the questions I had...and I had a lot!! The whole crew at Hawk Nissan was great, including Oli the Manager, and Chris the Finance guy. Shared a lot of laughs and enjoyed my experience there. I will definitely be back for any future vehicles for my family. Thanks Everyone!! More
Christian is an amazing salesperson. He was not pushy at all!!!! Down to earth and product knowledgeable, best of all just a great human!!!! Everyone there made me feel welcome and just a good atmosphere. C all!!!! Down to earth and product knowledgeable, best of all just a great human!!!! Everyone there made me feel welcome and just a good atmosphere. Car buying sucks no matter whatbut this was the least suckiest... Great job Hawk Auto keep up the good work and Sorry Bill Rusch for turning into "that customer" for a minute, but you guys really did everything the right way and made this process so much easier than I've experienced in the past even buuing from dealers I've worked for. Thanks and stay classy!!! 😉 More
Love my new car. Everyone in front was extremely gracious. All had great sense of humor considering our lockdown. Would refer all to HAWK NISSAN gracious. All had great sense of humor considering our lockdown. Would refer all to HAWK NISSAN More
Excellent attitude and service from Christian Quevedo, at all times made us feel at home and above all he shared his knowledge to clarify our doubts and made our visit a very good experience. all times made us feel at home and above all he shared his knowledge to clarify our doubts and made our visit a very good experience. More
Oil Change for Murano Andy S. in Service @ Nissan took great care of me & my car. Service was completed in a timely & professional manner. No surprises or hidden fees Andy S. in Service @ Nissan took great care of me & my car. Service was completed in a timely & professional manner. No surprises or hidden fees. Overall, a great experience. Thanks Andy ! More