Hawk Nissan of St. Charles

Eric was very helpful and attentive to my needs. Everyone was patient throughout the purchasing process. Test drove a Nissan frontier, again Eric was able to answer all my questions (first purchase Everyone was patient throughout the purchasing process. Test drove a Nissan frontier, again Eric was able to answer all my questions (first purchase with a 4x4 here). He also spent the time to review the vehicle and its features during delivery. More

Excellent service all around. I would highly recommend Hawk Nissan of St. Charles to anyone looking for a new or used car. I would highly recommend Hawk Nissan of St. Charles to anyone looking for a new or used car. More

Working with my sales rep Eric Sakumoto was a pure pleasure. He was friendly, knowledgeable, and showed a true concern for my needs. pleasure. He was friendly, knowledgeable, and showed a true concern for my needs. More

Bought a new Nissan Versa SR for my son here and it was one of the best car buying experiences I have ever had! Answered every question I had and provided all written information I requested promptly. Hone one of the best car buying experiences I have ever had! Answered every question I had and provided all written information I requested promptly. Honest, transparent, and absolutely no high pressure sales tactics! I asked for there best out-the-door price and they promptly provided it in writing. Hawk Nissan understood the assignment because they beat every dealership I checked in the Midwest and in the Phoenix, AZ area (where my son lives) with there initial offer! Initial contacts were by email and phone with the dealership followed by an in-person appointment where I was promptly welcomed and helped. All paperwork was ready and completed without delay. The car was cleaned, prepped, and waiting for me. They patiently went over all of the features of the vehicle, helped me setup the Nissan app on my phone and then pair it to the car. We were able to do all of this in under an hour! I would not hesitate to recommend this dealership to anyone! More

Jake, Jim, and Lourdes were a pleasure to with! Fast, knowledgeable, and efficient. They also helped deliver the car as a surprise! Thank you! Fast, knowledgeable, and efficient. They also helped deliver the car as a surprise! Thank you! More

Best auto sales experience I can remember. I went to Hawk with the expectation that striking a deal would be difficult at best. Everyone from sales (Lourdes) to sales manager were polite, pr I went to Hawk with the expectation that striking a deal would be difficult at best. Everyone from sales (Lourdes) to sales manager were polite, professional and applied no pressure to buy. I spelled out what I was looking for including interest rates and model etc. There was transparency throughout the whole process. I was shown multiple documents with evidence of my trade-in's value and given bottom line numbers from beginning to end. I have been buying new cars for about 50 years and was not prepared to "do the dance" of negotiating back and forth and made them aware of that. They made an offer, I countered and the deal was done. I loved the fact that there was no pressure and that I was the one setting the tone of the sale. More

This dealership was the best! My sales rep Lourdes was fantastic to work with. The dealership manager was also great to work with. Very friendly and super informative about the pr My sales rep Lourdes was fantastic to work with. The dealership manager was also great to work with. Very friendly and super informative about the process. If your in the market for a new car you have to check out hawk Nissan period! More

Returning customer at Hawk Nissan this time the experience was excellent because Lourdes Escalante really exceeded my expectations helped me get my new car at my budget also recommended multiple op experience was excellent because Lourdes Escalante really exceeded my expectations helped me get my new car at my budget also recommended multiple options. Will definitely recommend her to anyone in need of a car thank you Lourdes Escalante More