
Hawk Nissan of St. Charles
St Charles, IL
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Bought a new Nissan Versa SR for my son here and it was one of the best car buying experiences I have ever had! Answered every question I had and provided all written information I requested promptly. Hone one of the best car buying experiences I have ever had! Answered every question I had and provided all written information I requested promptly. Honest, transparent, and absolutely no high pressure sales tactics! I asked for there best out-the-door price and they promptly provided it in writing. Hawk Nissan understood the assignment because they beat every dealership I checked in the Midwest and in the Phoenix, AZ area (where my son lives) with there initial offer! Initial contacts were by email and phone with the dealership followed by an in-person appointment where I was promptly welcomed and helped. All paperwork was ready and completed without delay. The car was cleaned, prepped, and waiting for me. They patiently went over all of the features of the vehicle, helped me setup the Nissan app on my phone and then pair it to the car. We were able to do all of this in under an hour! I would not hesitate to recommend this dealership to anyone! More
Jake, Jim, and Lourdes were a pleasure to with! Fast, knowledgeable, and efficient. They also helped deliver the car as a surprise! Thank you! Fast, knowledgeable, and efficient. They also helped deliver the car as a surprise! Thank you! More
Best auto sales experience I can remember. I went to Hawk with the expectation that striking a deal would be difficult at best. Everyone from sales (Lourdes) to sales manager were polite, pr I went to Hawk with the expectation that striking a deal would be difficult at best. Everyone from sales (Lourdes) to sales manager were polite, professional and applied no pressure to buy. I spelled out what I was looking for including interest rates and model etc. There was transparency throughout the whole process. I was shown multiple documents with evidence of my trade-in's value and given bottom line numbers from beginning to end. I have been buying new cars for about 50 years and was not prepared to "do the dance" of negotiating back and forth and made them aware of that. They made an offer, I countered and the deal was done. I loved the fact that there was no pressure and that I was the one setting the tone of the sale. More
This dealership was the best! My sales rep Lourdes was fantastic to work with. The dealership manager was also great to work with. Very friendly and super informative about the pr My sales rep Lourdes was fantastic to work with. The dealership manager was also great to work with. Very friendly and super informative about the process. If your in the market for a new car you have to check out hawk Nissan period! More
Returning customer at Hawk Nissan this time the experience was excellent because Lourdes Escalante really exceeded my expectations helped me get my new car at my budget also recommended multiple op experience was excellent because Lourdes Escalante really exceeded my expectations helped me get my new car at my budget also recommended multiple options. Will definitely recommend her to anyone in need of a car thank you Lourdes Escalante More
It was my first time at this location (St. Charles), Lourdes Escalante was my sales consultant and did a fine job showing me the Nissan Rouge SV that I was interested in. I was not pressured Charles), Lourdes Escalante was my sales consultant and did a fine job showing me the Nissan Rouge SV that I was interested in. I was not pressured and was a pleasure to work with. highly recommend Hawk Nissan of St. Charles. I originally spoke with Richard on 28 September 2024 and then spoke with Angel but it was his day off and said that I would be in on Monday 30 September 2024. I leased a Nissan Rogue SV from Enterprise Elgin and fell in love with it. It was time to upgrade from a Hyundai Tuscon 2009. Thank you again, Lou. 10+++++ More
This is our 2nd Lease since Hawk Nissan took over! We have been very please with our transactions to lease our 6th Nissan Rogue! Angel Aguilar was awesome to work with. He was very patient with me and We have been very please with our transactions to lease our 6th Nissan Rogue! Angel Aguilar was awesome to work with. He was very patient with me and my back and forth with a color selection, and made sure he explained all the differences between the Rogue’s we were considering. More
I had a great experience at Hawk Nissan. It was my fist time at this location (St. Charles). Thomas Pazienza was my sales consultant, and did a fine job showing me the trucks that I was inte It was my fist time at this location (St. Charles). Thomas Pazienza was my sales consultant, and did a fine job showing me the trucks that I was interested in. Tom had a no-pressure approach, and was a pleasure to work with. When I found a truck I liked, Jake Pezzuto (sales manager) made me an offer I could not pass on. Both Tom and Jake worked very hard to make the deal happen, and I’m thankful for their effort. I went with the 2024 Titan SV, and couldn’t be happier. I highly recommend Hawk Nissan of St. Charles. More